Thursday Rays review for Facebook & Instagram
Feb. 11, 2021
This used to work well but due to some recent updates, I'm no longer able to connect my Facebook brand account as well as Instagram and I lost all the synced products on my Facebook shop. I contacted the support team and got the explanation that Facebook/Instagram shopping aren't available in my country which in fact they are!
Thank you for taking the time to leave your review. That definitely does not sound like an ideal experience. When it comes to account eligibility and supported countries, this is something determined directly by Facebook. I'd like to confirm which country you are currently operating out of so I can provide you more guidance. I will me reaching out via email and look forward to hearing back. - Anna, Shopify Support
