The Crystal Avenues review for Facebook & Instagram
March 17, 2021
So to begin with I was pretty frustrated with not being able to get in contact with facebook as I was experiencing issue with getting my commerce account approved! However I was lucky to get the best help from Shopify Support Specialist Anna! (Thank you Anna for everything!) and later on also Facebook from a link to a support form. Now when everything is approved and up an running, I love the easy setup for your facebook and instagram shop. its super easy to set up and navigate in and new products get approved very fast! TIP: don't add giftcards to your facebook sales channel! you won't get approved then..
Thank you so much for leaving a review. That certainly does not sound ideal. You have definitely taken the proper next step in getting in touch with Facebook regarding this block. From my experience with other merchants it can take some time for Facebook to reply, so I do hope they get back to you soon. In the meantime, I would love to discuss other marketing strategies that could work for your business while you wait for Facebook to respond. I will be sending you an email shortly. - Anna, Shopify Support
