EJayDesign review for Facebook & Instagram

1 / 5

Feb. 28, 2021

Every time I update anything on my shopify it appears on my customers news feeds which is very intrusive. It has caused me to loose a lot of followers. Absolutely ridiculous.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for taking the time to share your feedback! That definitely sounds frustrating and not ideal. In that regard, we have had a few merchants experience the same issue. The issue that you've described is coming from a setting within your Facebook notifications and not from our app directly. We aren't able to control how Facebook displays your product updates however, we did some digging on our end and the way you would turn off these notifications is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should turn off the automatic posts. Thank you! - Anna, Shopify Support

Facebook & Instagram for Shopify
Facebook & Instagram
3.7 star
4,144 reviews

Seamlessly manage your Facebook and Instagram presence

Developer
Shopify App Store