Rock n Romance review for Facebook & Instagram
March 30, 2021
Utterly useless .. the old FB app that worked seamlessly was replaced with this one .. and wont connect .. WE HAVE BEEN WITHOUT A FB STORE FOR OVER 4 MONTHS NOW .. Shopify ticket ID is 20655893 .. DO NOT install this app it will disconnect your working app and cause NONE of your tagged FB products & links to work .. ZERO STARS .. Shopify's reposne is to contact Facebook however the MOST ironic thing is that the No1 platform on the planet for "Connecting People" are simply impossible to connect with themselves .. !!!
Thank you for taking the time to share your experience. I can definitely see why this situation has been stressful given that you still cannot connect your Facebook or Instagram for over 4 months. I know our Technical was working with the Facebook development team diligently to get the error you were you encountering resolved and has confirmed the issue lies within Facebook's platform. My best advice is to continue to follow up with them so they can continue to look into this further for you. - Anna, Shopify Support
