Boffomall review for Facebook & Instagram

4 / 5

June 14, 2021

UPDATE 6/14: Anna from Shopify Support reached out to me and together we figured that this Shopify CAPI integration only tracks Purchase events. I would certainly suggest Shopify to highlight this in your channel description and setup instructions, as this would clear up a lot of issues where merchants can't figure out why it doesn't work the way they expect it to. Thanks Anna for your help, the app WORKS! --- Can't get this app to work with Facebook Conversions API. Went through all the steps multiple times, but events will not track. Multiple Facebook reps say "talk to Shopify". Would appreciate some help here.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for leaving a review. That certainly does not sound ideal. I'd like to hear more about any issues you are currently facing to ensure you are getting the most out of the app. I'll be sending you an email shortly to discuss. Looking forward to hearing back. - Anna, Shopify Support

Facebook & Instagram for Shopify
Facebook & Instagram
4.2 star
6,708 reviews

The official app from Meta. Sell on Facebook and Instagram.

Developer
Shopify App Store