Brick Shack review for Facebook & Instagram
Aug. 14, 2021
The app uses the "compare with" amount when displaying stock items on Facebook but Shopify uses - rightly so - the "price" figure for sales. Until this app uses the same figure it is useless as sometimes the "compare with" is used for the RRP and sales price may be higher due to scarcity of stock.
Developer Reply
Hello, Jack here from Shopify. Thanks for taking the time to submit your feedback. The channel sends both the sale and regular price to Facebook, but Facebook will always use the lower of the 2. What Facebook does with the product data is out of our hands but I will submit your feedback to our internal team. I'll also follow up with you over email to open up the lines of communication if you need further assistance. Jack | Shopify
Developer
Shopify App Store