The Gardening World review for Facebook & Instagram
Oct. 6, 2021
shopify is not acknowledging orders from facebook and the shipping labels tracking info is not being sent over to facebook. Shopify staff will not even fix the issue so it is time to find a platform that actually cares about its members business. This is a shameful company!
Developer Reply
Hello there, My name is William a support specialist with Shopify. I understand how important it is for your orders to sync between Facebook and Shopify and I'll look into your account to review the specific situation that is occurring. We're always grateful for feedback and we will use this to constantly improve our app. Please look out for my upcoming email. William | Shopify Support Specialist
Developer
Shopify App Store