Po Campo review for Facebook & Instagram
Dec. 15, 2021
UPDATE: I was able to get Instagram Shopping to work by resolving small issues that I didn't know were related. For example, removing Gift Cards from the Facebook Sales Channel. Now that it is working it seems like a good app. Couldn't get Instagram Shopping to work. For some reason we weren't approved for Shopping. Facebook tells me to talk to Shopify, Shopify tells me to talk to Facebook. I've been getting the runaround for weeks now and it is super frustrating. Two stars because the Facebook shop worked fine.
Hey there, Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with setting up the Instagram Shopping feature. Although Facebook handles these reviews directly - I'm going to follow up with you in an email to open up lines of communication and see where I can help. Adil | Shopify
