Robert David Home review for Facebook & Instagram

1 / 5

Jan. 10, 2022

Doesn't work because I didn't have an existing personal Facebook account. Google works fine because they just let us create an account for our business, but Facebook doesn't appear to have this option. They've blocked the account because my personal account doesn't have any information on it. I didn't know this would happen. Now I have tried adding personal details but it's too late as the account is permanently restricted. It should be more clear that you will be banned if you haven't shared personal information about yourself, even though you're just an employee of the company that wants to advertise.

Using app

4 months

Total reviews

2

Average rating

1.0

Developer Reply

Hey there, Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook channel. When it comes to restricted accounts, it is completely handled by Facebook. I'm going to follow up with you in an email to provide you with some information that can help. Adil | Shopify

Facebook & Instagram for Shopify
Facebook & Instagram
3.7 star
4,142 reviews

Seamlessly manage your Facebook and Instagram presence

Developer
Shopify App Store