Ashberry Woods review for Facebook & Instagram
Oct. 21, 2022
I can't even get this app setup much less use it. Right after I install the app, I get an error that reads "Sorry, something went wrong". I talked to support and they got the same error. I've installed and uninstalled numerous times and I still can get passed that error. Even the Shopify support doesn't know what's wrong with it. How is it possible to have such an important app not even load after installation?
Hi there! Paola here with Shopify! Thank you for taking your time to leave us a review. I understand that you are experiencing an issue with "Your request couldn't be processed"/"Sorry, something went wrong". Our team is already working with Meta to address this error, I will be reaching out to you shortly through emails with more details. I look forward to chatting with you! Paola | Shopify Support
