Fairing Post Purchase Surveys
All reviews
Simple to use, but it has some really sophisticated features if you want to dig below the surface. Very active development team too, so there are always new updates and improvements. Can't wait to see what they add next!
Migrated to Fairing from our previous post purchase survey partner about a year ago and has been such a great move. They've been great partners throughout the whole process and helping with some mapping challenges we were having with our Influencer activations and were able to find a solve. Would 100% recommend.
Beware of sudden price changes. They told us we must pay 347% more this year and 1,381% more in year 2. Although they charged us for another month of service 2 days ago, they have deactivated all access to the data today.
Hi Taylor – huge apologies for how we handled the recent pricing change. As we’ve grown, updating legacy plans became necessary to keep Fairing sustainable. We’ve reached out via email to work something out, and would love nothing more than to make this right. Thanks for bearing with us, and for being part of our journey. -Matt
I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!
We have been using Fairing on our Shopify store for about 1.5 years, and I couldn't be more pleased with the results. This app has truly revolutionized the way I gather feedback from my customers and has provided invaluable insights into their shopping experience. The customer support team is top-notch. They are responsive, knowledgeable, and always ready to assist with any queries or issues. It's evident that they care about their users and are committed to providing a great experience. Thanks!
Fairing is a great way to survey your customers in a minimal friction way. You're getting feedback from your fresh customers at their highest point of excitement. It's been very valuable to understand why they made their purchase.
Great overall experience with Fairing. Helps to provide another solid data point for attribution. The question stream is a little different than a fixed survey but it's more versatile and for returning customers you don't end up repeating the same questions. Good analytics and integrations.
Very happy with this app that allows us to get multiple insights from our clients.
Super easy to setup and use. You can be collecting post purchase data in less than 10 min
Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.
Great app that was extremely easy to integrate into our thank you page. Questions are easy to create and update. No complaints!
Easy integration and useful insights! Fairing has been a big help to our team.
Couldn't live without fairing!
Easy to use, integrates with everything, useful for a variety of measurement purposes.
We've been using Fairing for a variety of post-purchase survey question types for ages and we love it! Great team and super easy to use
Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.
Super easy to set up and manage and the team offers excellent and timely support. Highly recommended!
Have used Fairing at a few different places now for both attribution and some more niche use-cases and it works brilliantly for both. High response rates (which means strong data), super helpful support - and the ability to deep dig into responses with a follow-up question is a gold mine. It's at most a 10 minute setup, but endlessly valuable results.
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