Fairing Post Purchase Surveys for Shopify

Fairing Post Purchase Surveys

Post-purchase surveys, AI insights, NPS, and more.
Rating
5.0
Feedback
192
Reviews
Chart
#388
Shopify

All reviews

5 / 5 Share
Oct. 31, 2024

Simple to use, but it has some really sophisticated features if you want to dig below the surface. Very active development team too, so there are always new updates and improvements. Can't wait to see what they add next!

Store Using app Total reviews Average rating
Bedfolk Over 4 years 8 3.5
5 / 5 Share
Oct. 30, 2024

Migrated to Fairing from our previous post purchase survey partner about a year ago and has been such a great move. They've been great partners throughout the whole process and helping with some mapping challenges we were having with our Influencer activations and were able to find a solve. Would 100% recommend.

Store Using app Total reviews Average rating
1 / 5 Share
Sept. 20, 2024

Beware of sudden price changes. They told us we must pay 347% more this year and 1,381% more in year 2. Although they charged us for another month of service 2 days ago, they have deactivated all access to the data today.

Store Using app Total reviews Average rating
Orlando Informer About 5 years 2 3.0
Developer Reply

Hi Taylor – huge apologies for how we handled the recent pricing change. As we’ve grown, updating legacy plans became necessary to keep Fairing sustainable. We’ve reached out via email to work something out, and would love nothing more than to make this right. Thanks for bearing with us, and for being part of our journey. -Matt

5 / 5 Share
May 30, 2024

I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!

Store Using app Total reviews Average rating
The Wander Club About 3 years 15 4.9
5 / 5 Share
May 28, 2024

We have been using Fairing on our Shopify store for about 1.5 years, and I couldn't be more pleased with the results. This app has truly revolutionized the way I gather feedback from my customers and has provided invaluable insights into their shopping experience. The customer support team is top-notch. They are responsive, knowledgeable, and always ready to assist with any queries or issues. It's evident that they care about their users and are committed to providing a great experience. Thanks!

Store Using app Total reviews Average rating
Artiphon Over 2 years 5 5.0
5 / 5 Share
May 23, 2024

Fairing is a great way to survey your customers in a minimal friction way. You're getting feedback from your fresh customers at their highest point of excitement. It's been very valuable to understand why they made their purchase.

Store Using app Total reviews Average rating
Puffin Drinkwear 6 months 6 4.5
5 / 5 Share
May 6, 2024

Great overall experience with Fairing. Helps to provide another solid data point for attribution. The question stream is a little different than a fixed survey but it's more versatile and for returning customers you don't end up repeating the same questions. Good analytics and integrations.

Store Using app Total reviews Average rating
ChappyWrap 3 months 6 5.0
5 / 5 Share
April 30, 2024

Very happy with this app that allows us to get multiple insights from our clients.

Store Using app Total reviews Average rating
Ziggy Over 3 years 12 5.0
5 / 5 Share
April 24, 2024

Super easy to setup and use. You can be collecting post purchase data in less than 10 min

Store Using app Total reviews Average rating
Better Way Health 14 days 13 5.0
5 / 5 Share
April 18, 2024

Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.

Store Using app Total reviews Average rating
VEGAMOUR About 3 years 12 5.0
5 / 5 Share
April 17, 2024

Great app that was extremely easy to integrate into our thank you page. Questions are easy to create and update. No complaints!

Store Using app Total reviews Average rating
SUPER73 About 1 month 9 5.0
5 / 5 Share
April 12, 2024

Easy integration and useful insights! Fairing has been a big help to our team.

Store Using app Total reviews Average rating
Ernesta 8 months 1 5.0
5 / 5 Share
March 11, 2024

Couldn't live without fairing!

Store Using app Total reviews Average rating
Lalo About 4 years 11 5.0
5 / 5 Share
March 1, 2024

Easy to use, integrates with everything, useful for a variety of measurement purposes.

Store Using app Total reviews Average rating
Dolls Kill About 1 year 5 4.8
5 / 5 Share
Feb. 26, 2024

We've been using Fairing for a variety of post-purchase survey question types for ages and we love it! Great team and super easy to use

Store Using app Total reviews Average rating
Jack Archer Over 1 year 9 5.0
5 / 5 Share
Feb. 21, 2024

Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.

Store Using app Total reviews Average rating
Lanullva About 19 hours 8 5.0
5 / 5 Share
Nov. 20, 2023

Absolutely amazing

Store Using app Total reviews Average rating
GORUCK 1 day 10 4.9
5 / 5 Share
Sept. 29, 2023

Super easy to set up and manage and the team offers excellent and timely support. Highly recommended!

Store Using app Total reviews Average rating
To'ak Chocolate Over 1 year 5 4.8
5 / 5 Share
Sept. 27, 2023

Fantastic support team!

Store Using app Total reviews Average rating
Purple Rose Supply Over 1 year 9 4.3
5 / 5 Share
Sept. 14, 2023

Have used Fairing at a few different places now for both attribution and some more niche use-cases and it works brilliantly for both. High response rates (which means strong data), super helpful support - and the ability to deep dig into responses with a follow-up question is a gold mine. It's at most a 10 minute setup, but endlessly valuable results.

Store Using app Total reviews Average rating
LESTRANGE 12 months 4 5.0
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