Fairing: Post Purchase Surveys

July 9, 2020

This is a great app!! Not only because it saves us so much time, but because of its ability to offer valuable insights. Not to mention the excellent support I get whenever I need it. I can't see myself using any other app but this one, period. Thank you!

July 8, 2020

Solid app, great UX, easy to use, surprising level of customer compliance! Amazing how much info you get by asking right on that thank you page. Would love this to be a liiiiitle cheaper but it's well-designed and I'm not unhappy with my choice.

May 21, 2020

Simple, helpful, and does what's promised. The team is also very responsive to feedback and suggestions. This is probably one of my favorite Shopify apps!

May 20, 2020

Enquire is so simple, and so powerful. An easy way to add super helpful info to your attribution data, and finally get some clarity into those (direct) / (none) users! For the money, this is the best attribution software you can get.

May 6, 2020

Must have. Super easy to integrate, very easy to use, super powerful data. The only thing we regret is not having it earlier! In contrast to super complex analytics tools and questions of attribution, it's proven to us that the simplest solution to finding out where customers know us from: We simply ask them. Team is super responsive and continuing to launch new features as well.

May 4, 2020

Brilliant app to get customer feedback. We used different surveys to understand customer needs during checkout to improve customer journey and conversion rate. Conversion Rate of respondents is crazy high. Easily set up and if needed customer support is outstanding.

March 25, 2020

This app is great! It is so easy to turn on and looks so slick and seamless in checkout. Honestly... so surprised as to how painless it was! We've been dying to know where our customers are coming from as most of our traffic is direct and organic! Can't wait for that info!

March 16, 2020

Enquire was the easiest and most efficient plugin for us to setup. It took virtually 10 minutes in total to place the widget at checkout, create our list of options for attribution, and the back end has an easy dashboard to view the data with ease.

Feb. 24, 2020

Great app! I love that I can ask my customers specific questions that will help me further my acquisition efforts.

Feb. 4, 2020

Thanks to the amazingly simple yet effective post-purchase survey Enquire puts onto both our Shopify and Recharge checkouts, we are able to finally get insight into where people really first heard about us. Up until Enquire, it's always been last click attribution, which heavily weighted all analytics to Google and Google ads, but in fact Enquire showed us that we are also acquiring customers through our hard work in Press mentions and Partnerships and Affiliates. I HIGHLY recommend this app!

Jan. 28, 2020

The Enqiure team is extremely responsive & helpful. They replied to my messages within minutes & provide quality support. Also have other marketers asking us what we've been using for post-purchase because they loved the simplicity of the Enquire form!

Jan. 24, 2020

Enquire Post Purchase Survey has given me invaluable data for my business. Matt is always quick to respond and answer any questions I have about the app. Highly recommend this app to all store owners!

Jan. 17, 2020

Using Enquire has been night and day for our attribution modeling. Since installing Enquire, our team has a fundamentally better understanding of our performance and have already reallocated spend and impacted overall ROAS!

Jan. 16, 2020

Matt & team have been fantastic partners! They have worked closely with us to tailor the app to our needs, which has been hugely helpful to us. We leverage the app as a key part of our attribution model so it's quickly become critical part of our performance analysis.

Jan. 16, 2020

This app helps us understand our customers even more. With a ±50% response rate on our post-purchase survey, we're gathering valuable data super quick & easy. Special thanks to Matt for helping us tackle some stuff that required more data drilling.

Jan. 15, 2020

Love this app. We use it on our checkout page to let customers chose which charity they'd like us to donate to on our behalf. We've had really good feedback from our customers too. Highly recommend.

Jan. 15, 2020

Awesome app an awesome support team. Works exactly as we need it to. Display and interpretation of results is great too.

Jan. 14, 2020

Great customer response rate! This app has allowed me to better understand where my sales are coming from and has saved me thousands of marketing dollars. Well worth the small monthly fee. Highly recommend!

Dec. 15, 2019

an invaluable tool for collecting customer reviews. the implementation on post-purchase page is effortless and customer support is speedy. cant recommend highly enough

Dec. 5, 2019

Great app and really amazing support. We use the app on the thank you page to let them choose which charity we donate our profits to. It works great and we've had really good feedback from customers.