Fairing Post Purchase Surveys for Shopify

Fairing Post Purchase Surveys

Post-purchase surveys, AI insights, NPS, MCP, and more.
Rating
5.0
Feedback
196
Reviews
Chart
#385
Shopify

All reviews

5 / 5 Share
March 16, 2020

Enquire was the easiest and most efficient plugin for us to setup. It took virtually 10 minutes in total to place the widget at checkout, create our list of options for attribution, and the back end has an easy dashboard to view the data with ease.

Store Using app Total reviews Average rating
Ready Set Judy About 2 hours 5 5.0
5 / 5 Share
Feb. 24, 2020

Great app! I love that I can ask my customers specific questions that will help me further my acquisition efforts.

Store Using app Total reviews Average rating
Pattern Beauty About 1 month 3 5.0
5 / 5 Share
Jan. 28, 2020

The Enqiure team is extremely responsive & helpful. They replied to my messages within minutes & provide quality support. Also have other marketers asking us what we've been using for post-purchase because they loved the simplicity of the Enquire form!

Store Using app Total reviews Average rating
Italic 12 days 10 5.0
5 / 5 Share
Jan. 17, 2020

Using Enquire has been night and day for our attribution modeling. Since installing Enquire, our team has a fundamentally better understanding of our performance and have already reallocated spend and impacted overall ROAS!

Store Using app Total reviews Average rating
Parade 31 minutes 10 4.9
5 / 5 Share
Jan. 16, 2020

Matt & team have been fantastic partners! They have worked closely with us to tailor the app to our needs, which has been hugely helpful to us. We leverage the app as a key part of our attribution model so it's quickly become critical part of our performance analysis.

Store Using app Total reviews Average rating
Boll & Branch 8 months 5 5.0
5 / 5 Share
Jan. 16, 2020

This app helps us understand our customers even more. With a ±50% response rate on our post-purchase survey, we're gathering valuable data super quick & easy. Special thanks to Matt for helping us tackle some stuff that required more data drilling.

Store Using app Total reviews Average rating
Jimmy Joy 6 months 11 5.0
5 / 5 Share
Jan. 14, 2020

Great customer response rate! This app has allowed me to better understand where my sales are coming from and has saved me thousands of marketing dollars. Well worth the small monthly fee. Highly recommend!

Store Using app Total reviews Average rating
Hitched 6 months 5 4.2
5 / 5 Share
Dec. 15, 2019

an invaluable tool for collecting customer reviews. the implementation on post-purchase page is effortless and customer support is speedy. cant recommend highly enough

Store Using app Total reviews Average rating
COMRAD 6 days 7 5.0
5 / 5 Share
Dec. 5, 2019

Great app and really amazing support. We use the app on the thank you page to let them choose which charity we donate our profits to. It works great and we've had really good feedback from customers.

Store Using app Total reviews Average rating
Shakti Mat UK 8 days 7 4.4
5 / 5 Share
Dec. 2, 2019

We've been using Enquire for a few weeks now and I can say it's a must-have for brands that are advertising across multiple channels. Incredibly easy to set up, very high survey response rates (over 50% for us), and the team is a delight to work with.

Store Using app Total reviews Average rating
The Cereal School 18 days 5 5.0
5 / 5 Share
Nov. 27, 2019

This app is definitely valuable. I also had to ask a customer service rep a question recently, and they answered super quickly and were very helpful. I really appreciated that!

Store Using app Total reviews Average rating
Skylight Frame 4 months 5 5.0
5 / 5 Share
Nov. 13, 2019

This product does exactly what it says. It works well and the team is continuously making it better. Plus, their customer service is awesome. I saw an issue, sent an email and it was fixed in less than five minutes. Highly recommended.

Store Using app Total reviews Average rating
Takeya USA 4 months 7 4.7
5 / 5 Share
Oct. 23, 2019

Really great app for post-purchase surveys. Has been way easier to use than expected, and with a great UX both on-site and behind the curtain. Enquire has been a game-changer for measuring our customer journey.

Store Using app Total reviews Average rating
Fat Snax 29 days 4 4.3
5 / 5 Share
Oct. 21, 2019

Enquire has been an invaluable tool to gain deeper insight into our channel distribution and help us identify new opportunities to chase. It's been especially helpful for quantifying organic sources that would otherwise be hard to measure, including our brick and mortar location.

Store Using app Total reviews Average rating
PorterRoad 6 months 1 5.0
5 / 5 Share
Oct. 15, 2019

I use this app to help me figure out where my customers are coming from. When there's so many channels that we stack in our marketing strategy, it's difficult to pin point exactly what made someone convert to our brand. Enquire has been the most convenient to use with the least amount of headache for any eCommerce owners looking to pin point where they should invest into next.

Store Using app Total reviews Average rating
Doe Lashes About 1 year 14 4.9
5 / 5 Share
Oct. 14, 2019

Love this app! Enquire has been so helpful in understanding our customer acquisition path, and provides us with more insight into how customers discover our brand.

Store Using app Total reviews Average rating
Great Jones 4 months 7 5.0
5 / 5 Share
Oct. 9, 2019

Solid, Love the information we can now get from our customers. This is a must have for any business that wants to grow and learn how to better serve their customer.

Store Using app Total reviews Average rating
ImpactDogCrates.com 15 days 2 5.0
5 / 5 Share
Oct. 9, 2019

Awesome app! The data is invaluable to understand our customer's needs and wants. Excited to see what else the team comes up with. Thank you!

Store Using app Total reviews Average rating
Highline Wellness 12 days 4 5.0
5 / 5 Share
July 23, 2019

Great app, simple clean and does exactly what we need it to do. Has given us great and reliable insight into the effectiveness of our marketing channel mix. - Michael, Sunski Co Founder

Store Using app Total reviews Average rating
Sunski 3 months 4 5.0
5 / 5 Share
July 22, 2019

We had a lot of obstacles with multi-channel attribution. Enquire offers clarity and has a significant positive impact on our business. I'd recommend to anyone looking to scale a business for the long-term.

Store Using app Total reviews Average rating
Raycon 6 months 8 5.0
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