Rating
4.3
feedback
57
chart
#4,943
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
25%
-
Less than a year
54%
-
More than a year
5%
Reviews Summary
The EnormApps FAQ application has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, customization options, and excellent customer service. Many users highlight the quick response times and helpfulness of the support team, as well as the ability to customize the FAQ to match their store's theme seamlessly. The app is described as intuitive, user-friendly, and highly effective in creating FAQ sections. However, there are a few negative reviews mentioning difficulties with installation and integration outside of Shopify, as well as some suggestions for additional features like font changers and easier product page integration.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 16, 2023
I cannot use it, I will get an error message: Store not found. When I click on the free option and the dashboard.
Hello, we are sorry for the inconvenience caused. The error could be due to many reasons, mostly related to internet browser settings. I noticed that the app was uninstalled within 3 minutes of install. We have sent a request, kindly approve the request and re-install the app so we can check and resolve the issue. Our support is available round the clock and here to assist. Kindly contact us if you have any issued before deleting the app.
Aug. 4, 2022
I have been using this EnormApps FAQ application at least a year and I am very satisfied. As I said last year, I highly recommend this application, EnormApps provides excellent support. They respond quickly and are always willing to help, even with special customization. super easy to set up, even for beginners without experience. Results look super great on my website. I had tried several other FAQ applications before this one, and honestly those others were not as easy to use, did not look so nice on my site, and as I recall, they were more expensive. This one is better.
March 10, 2022
Difficult to install, work outside of Shopify, not in an integrated way (i.e. not possible to customise directly in the "Customise" view)
Jan. 25, 2022
Just installed the app, this is perfect for any business that have FAQ. This is a nice and easy app to use and install, very clean and powerful!
Oct. 2, 2021
Can't speak highly enough of their customer service. We decided to add a new FAQ to our site to stave off some common shipping questions. Installation was simple, no issues. Creating and customizing our accordion FAQ was likewise simple. But when it came time to install it on our site, it didn't take. I opened a ticket and received an immediate, helpful response. Now our FAQ was live, but I wanted to left justify the answers. I sent another help request and their support team fixed the issue right away. Now our FAQ is just as I envisioned it. Great app, great customer service.
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