Enorm FAQ Page & Product FAQs
Create FAQ page for your store to reduce hassle for...
Rating
3.8
feedback
21
chart
#6,212
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
33%
-
Less than a month
43%
-
Less than a year
10%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify App are quite polarized, with some users praising the app's ease of use, customization options, and excellent customer service, while others criticize the lack of responsiveness from the customer support team and issues with functionality. Positive themes include the app's user-friendliness, quick and helpful customer service, and the ability to customize the FAQ section to blend seamlessly with the store's design. On the other hand, negative themes revolve around difficulties in accessing features, unresponsive customer support, and bugs in the layout and functionality of the app.
Highlights
Review RSS Feed
All reviews
Nov. 21, 2025
We have two storefronts and can only access one of their FAQ's (through both stores somehow). We need to update the other store's FAQ but haven't been able to because of this. Their customer support is literally nonexistent. We've submitted numerous emails to their help center and have gotten no response at all. If we could give them 0 stars for all of the help they have given, we would.
Hello, We’re sorry to see your 1-star review. We did receive your email on October 27 and replied, but we did not receive any response back from you. We also received another email from you today. Please note that our usual response time is 12–24 business hours. Kindly refer to the screenshot below for confirmation. https://prnt.sc/WUf8WpD-4XVN Thank you for your understanding.
Nov. 20, 2025
They are fanastic! I actually had no clue what we were paying for and how to utilize this App..... They answered my emails.. corrected my edits.. very quickly.. Great customer service.
Aug. 4, 2022
I have been using this EnormApps FAQ application at least a year and I am very satisfied. As I said last year, I highly recommend this application, EnormApps provides excellent support. They respond quickly and are always willing to help, even with special customization. super easy to set up, even for beginners without experience. Results look super great on my website. I had tried several other FAQ applications before this one, and honestly those others were not as easy to use, did not look so nice on my site, and as I recall, they were more expensive. This one is better.
Jan. 25, 2022
Just installed the app, this is perfect for any business that have FAQ. This is a nice and easy app to use and install, very clean and powerful!
Oct. 2, 2021
Can't speak highly enough of their customer service. We decided to add a new FAQ to our site to stave off some common shipping questions. Installation was simple, no issues. Creating and customizing our accordion FAQ was likewise simple. But when it came time to install it on our site, it didn't take. I opened a ticket and received an immediate, helpful response. Now our FAQ was live, but I wanted to left justify the answers. I sent another help request and their support team fixed the issue right away. Now our FAQ is just as I envisioned it. Great app, great customer service.
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