Enorm FAQ Page & Product FAQs for Shopify

Enorm FAQ Page & Product FAQs

Create FAQ page for your store to reduce hassle for...

Rating

4.3

feedback

57

Reviews

chart

#4,646

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    25%
  • Less than a year
    54%
  • More than a year
    5%

Reviews Summary

The EnormApps FAQ application has received mostly positive reviews from users. Users appreciate the ease of use, customization options, and excellent customer service provided by the app developers. Many users found the app easy to install and set up, even for beginners without experience. The customer support team was praised for their quick responses and helpful assistance in resolving any issues or customization requests. Users also liked the ability to customize the look and feel of the app to blend with their store's theme. However, there were a few negative reviews mentioning difficulties in installation, errors with the app not working as expected, and limitations in customization directly within the Shopify 'Customize' view.

Highlights

Ease of use and customization options
Excellent customer service
Quick responses and helpful assistance
Integration and installation challenges
Limited customization within Shopify 'Customize' view

Rating Breakdown

  • 5
    91% (52 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    5% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 16, 2023

I cannot use it, I will get an error message: Store not found. When I click on the free option and the dashboard.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hello, we are sorry for the inconvenience caused. The error could be due to many reasons, mostly related to internet browser settings. I noticed that the app was uninstalled within 3 minutes of install. We have sent a request, kindly approve the request and re-install the app so we can check and resolve the issue. Our support is available round the clock and here to assist. Kindly contact us if you have any issued before deleting the app.

5 / 5 Share

Aug. 4, 2022

I have been using this EnormApps FAQ application at least a year and I am very satisfied. As I said last year, I highly recommend this application, EnormApps provides excellent support. They respond quickly and are always willing to help, even with special customization. super easy to set up, even for beginners without experience. Results look super great on my website. I had tried several other FAQ applications before this one, and honestly those others were not as easy to use, did not look so nice on my site, and as I recall, they were more expensive. This one is better.

Using app

About 1 year

Total reviews

33

Average rating

4.7

2 / 5 Share

March 10, 2022

Difficult to install, work outside of Shopify, not in an integrated way (i.e. not possible to customise directly in the "Customise" view)

Store

MoovWay

Using app

8 minutes

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 25, 2022

Just installed the app, this is perfect for any business that have FAQ. This is a nice and easy app to use and install, very clean and powerful!

Using app

24 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

Can't speak highly enough of their customer service. We decided to add a new FAQ to our site to stave off some common shipping questions. Installation was simple, no issues. Creating and customizing our accordion FAQ was likewise simple. But when it came time to install it on our site, it didn't take. I opened a ticket and received an immediate, helpful response. Now our FAQ was live, but I wanted to left justify the answers. I sent another help request and their support team fixed the issue right away. Now our FAQ is just as I envisioned it. Great app, great customer service.

Using app

3 days

Total reviews

2

Average rating

5.0

All reviews

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