Rating

4.8

feedback

145

Reviews

chart

#2,165

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    35%
  • Less than a month
    41%
  • Less than a year
    12%
  • More than a year
    6%

Reviews Summary

The app receives overwhelmingly positive reviews from users, with many praising its ease of use, quick setup, and excellent customer support. Users appreciate the functionality of creating an FAQ page quickly and the smooth user experience it provides. The support team is highlighted for being fast, helpful, and responsive, resolving issues promptly. However, there are a few negative reviews mentioning technical issues such as bugs, billing confusion, and image display problems after installation. Despite these issues, the majority of users find the app valuable, efficient, and essential for their online stores.

Highlights

Positive user experience, ease of use, quick setup
Excellent customer support, fast response
Functionality for creating FAQ page, value for online stores
Technical issues like bugs, billing confusion, image display problems
Mixed feedback with majority positive reviews

Rating Breakdown

  • 5
    95% (138 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 94% (137)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 5, 2025

Good app with great support! Easy to use and works perfectly.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2025

Fantastic app for creating an FAQs page quickly and easily. The setup was straightforward, user experience is smooth, and the developer's support was outstanding.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 23, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 21, 2025

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 20, 2025

very good

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

All reviews

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