DDSHOP FAQ Page for Shopify

DDSHOP FAQ Page

Reduce support time with AI & SEO suitable FAQ page

Developer
View on App Store

Rating

4.7

feedback

144

Reviews

chart

#2,895

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    35%
  • Less than a month
    42%
  • Less than a year
    12%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting its ease of use, quick setup, and excellent customer service. Users appreciate the app for creating FAQs in a clean and user-friendly way, with options for customization. However, there are a few negative reviews mentioning issues with technical support, bugs, and misleading information about features. Some users experienced problems with the app affecting their store's functionality.

Highlights

Ease of use and quick setup
Excellent customer service
Customization options
Technical support issues
Bugs and misleading information

Rating Breakdown

  • 5
    94% (136 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 94% (136)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Dec. 11, 2025

Nice app for creating FAQ pages. Sufficient if you only want to create a few FAQ pages. However, we want to display FAQs in an accordion design on product and landing pages and all these FAQs in a tab-like design on a main page. We explicitly asked about this before installation—the answer: yes, it's possible. After many emails with the support after installation, it turned out that this is NOT possible. Either the support team doesn't know the product well enough or they don't read the email inquiries. The quality of the support leads to the downgrade. You can't work like this.

Using app

About 17 hours

Total reviews

26

Average rating

4.4

5 / 5 Share

Sept. 5, 2025

Good app with great support! Easy to use and works perfectly.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

July 28, 2025

Fantastic app for creating an FAQs page quickly and easily. The setup was straightforward, user experience is smooth, and the developer's support was outstanding.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 23, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 21, 2025

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

All reviews

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