Rating

4.8

feedback

264

Reviews

chart

#1,406

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    16%
  • Less than a month
    31%
  • Less than a year
    33%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, quick setup, and helpful customer service. Many users appreciate the variety of themes and customization options available for creating FAQ pages. The app is commended for its ability to enhance the customer experience by providing quick and accessible answers, reducing support load, and increasing customer satisfaction. Users also highlight the responsiveness of the support team, with quick responses to queries and efficient problem-solving. However, there are a few negative reviews mentioning issues like bugs, unexpected charges, and image display problems.

Highlights

Ease of use and quick setup
Helpful customer service
Variety of themes and customization options
Enhancing customer experience
Responsive support team

Rating Breakdown

  • 5
    95% (251 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 21, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 20, 2025

very good

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Feb. 5, 2025

Really useful app that helps you create an FAQ page quickly. Great tech support too

Using app

5 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Feb. 5, 2025

Customizing withing a few minutes. Thank you Brian!

Using app

2 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team

All reviews

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