D: FAQ Page ‑ Product FAQs for Shopify

D: FAQ Page ‑ Product FAQs

Shopify FAQ Page & Help Center Pro

Rating

4.8

feedback

209

Reviews

chart

#903

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    14%
  • Less than a month
    27%
  • Less than a year
    36%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the fast and responsive customer support, ease of setup, versatility, and the helpfulness of the support team. Users appreciate the app's ability to create attractive and functional FAQ pages, its user-friendly interface, and the variety of customization options available. Many users also highlight the prompt and efficient support provided by the team, even for the free plan. However, there are a few negative reviews mentioning issues such as images not displaying after app activation and concerns about leftover code in theme files after uninstallation.

Highlights

Positive customer support and responsiveness
Ease of setup and customization
Functionality and versatility
Prompt and efficient support
Issues with app activation and uninstallation

Rating Breakdown

  • 5
    95% (199 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 25, 2024

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,

5 / 5 Share

July 22, 2024

Top App. Request for removing of Branding answered very fast. Easy to use.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,

5 / 5 Share

July 17, 2024

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,

5 / 5 Share

July 15, 2024

Easy and quick to respond to any queries - would recommend!! Customer support is fantastic. Super easy to use and customise the way you want

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,

5 / 5 Share

July 12, 2024

The app is working beautifully and is very easy to set up and use. I much prefer this to the stock standard faq's page because this app allows the customer to search and find a question already answered rather than creating a new question.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,

All reviews

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