D: FAQ Page ‑ Product FAQs for Shopify

D: FAQ Page ‑ Product FAQs

Shopify FAQ Page & Help Center Pro

Rating

4.9

feedback

187

Reviews

chart

#418

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    16%
  • Less than a month
    28%
  • Less than a year
    39%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, customization options, and excellent customer service. Many users highlighted the quick response times from the support team and the app's ability to create professional-looking FAQ pages. The free plan was also a major plus point for users. However, there were a few negative reviews mentioning issues with error messages and concerns about leftover code after uninstalling the app.

Highlights

Ease of use and customization options
Excellent customer service and quick support
Professional-looking FAQ pages
Free plan as a positive aspect
Issues with error messages and leftover code after uninstallation

Rating Breakdown

  • 5
    96% (179 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 19, 2024

this app is excellent for creating and managing an FAQ page on your Shopify store. It is easy to install, intuitive, and customizable, enhancing the customer experience by providing quick and accessible answers. Ideal for reducing support load and increasing customer satisfaction.

Store

Bandi

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,

5 / 5 Share

May 16, 2024

Super easy to set up and so many options. Tech support is fast to respond to questions and offer great advice.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,

5 / 5 Share

May 14, 2024

Het is een mooie en makkelijke app om te gebruiken. Het doet wat het moet doen. Zeker een aanrader!

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hartelijk dank voor de geweldige recensie. We hopen dat je een goede ervaring hebt met ons ondersteuningsteam en de DDSHOP FAQ-app. Als u vragen of opmerkingen heeft, neem dan gerust contact met ons op via onze livechat of stuur een e-mail naar [email protected], wij staan altijd klaar om u te helpen! Hartelijke groeten,

5 / 5 Share

May 13, 2024

Very happy with this app! Exactly what I was looking for. Had some trouble enabling the app but it was fixed within a day after reaching out. Thank you!

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

May 11, 2024

No limit for FAQ and nice design

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

All reviews

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