D: AI FAQ Page
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer service, and effectiveness in setting up FAQ pages. Many users appreciate the quick response times from the support team and the variety of customization options available. However, there are a few negative reviews mentioning issues with support not being responsive or technical problems with the app, such as bugs and errors. Overall, the app seems to be a valuable tool for ecommerce merchants looking to create informative FAQ pages.
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This app is extremely useful for setting up one or more FAQ pages. Support is great too!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
App looks good on the onset, but don't expect any help from support with any issues as they simply send you link to their faq page by default and refuse to answer any questions you may have. I have since found better supported faq App
Hi John, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our support did not meet your expectations. After reviewing our conversation, we found that your question was related to adding FAQ content to a page, so we provided a direct link to the relevant section of our documentation as the quickest way to help. That said, we understand that you may have been expecting more detailed guidance from us. We apologize if our response came across as dismissive, that was never our intention. We genuinely value every customer and always strive to provide helpful and timely support. If you're still willing to give our app another try, we'd be happy to assist you personally and answer any questions you may have. Thank you again for your honest feedback. It helps us improve both our product and our support experience. Best regards, Duke
Works perfect for our needs. Customer service has been very helpful
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to reach out us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Nice app for creating FAQ pages. Sufficient if you only want to create a few FAQ pages. However, we want to display FAQs in an accordion design on product and landing pages and all these FAQs in a tab-like design on a main page. We explicitly asked about this before installation—the answer: yes, it's possible. After many emails with the support after installation, it turned out that this is NOT possible. Either the support team doesn't know the product well enough or they don't read the email inquiries. The quality of the support leads to the downgrade. You can't work like this.
fantastic little app - really handy. And 5* quick customer support too.
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