All reviews

Rating Breakdown

  • 5
    95% (138 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 94% (137)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2022

Excellent app and support, looks really good and easily customisable. Used a couple of times and I really like the simplicity and look.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us. Best regards,

5 / 5 Share

Jan. 6, 2022

Very simple to set up, it has a variety of page options, you can easily set it up. The customer service is very good.

Store

SISIGAD

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us. Best regards,

5 / 5 Share

Jan. 3, 2022

We recently set up our FAQ with this app, and although we encountered a scrolling problem with the accordion style, the support team was quick to help us and fix the problem! Thanks so much.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us. Best regards,

5 / 5 Share

Jan. 3, 2022

I have tried many similar apps, this is the easiest one to use. It makes my store professional. Customer service is fast

Using app

About 13 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us. Best regards,

5 / 5 Share

Dec. 16, 2021

this app looks really useful on our product pages. And thank you, guys, for 1-day support by email. Regards, Uri, www.ponomasteel.com

Store

Ponoma

Using app

4 days

Total reviews

17

Average rating

2.6

5 / 5 Share

Dec. 16, 2021

This app is incredible! Easy to install & use. Simple interface for editing. And the support is friendly and fast. Hands-down, the best FAQ app for Shopify.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

It is easy to use and has free plan for new users. That is really nice and worth trying it. By the way, the customer service is really nice. Thank you so much!

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I love this app! I have used it to add helpful additional text to my product description pages. Now my pages look neat, engaging and easily readable, with key questions answered in drop downs (for those who need additional info). Super helpful support with very speedy responses. Highly recommend!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us Regards,

5 / 5 Share

Oct. 8, 2021

Awesome app for your need, absolutely user friendly. Amazing customer support, my credit goes to Daniel... clap clap :)

Using app

About 22 hours

Total reviews

11

Average rating

4.8

Developer Reply

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us Regards,

5 / 5 Share

Aug. 31, 2021

Super helpful team who were easy to deal with and quick to get on to things. They even designed the page for us based on existing data from another developer which saved a lot of time

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us Regards,

5 / 5 Share

Aug. 11, 2021

Love this app! And amazing customer service. My FAQ randomly disappeared because they did a update and they immediately got back to me and got my questions back up. Would strongly recommend this app.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us Regards,

5 / 5 Share

Aug. 4, 2021

I used their first app and then they transitioned me to their new FAQs app. Pretty impressed with how easy they made the change for me. I literally didn't have to do anything except add the new app.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us Regards,

5 / 5 Share

July 30, 2021

After the other FAQ app was deleted, the team set me up with this one and got all of my info moved over. Max was super helpful and responsive. Customer service was fast. I highly recommend this app if you would like to put a FAQ page on your site!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us Regards,

5 / 5 Share

July 29, 2021

Excellent customer service! We needed some minor custom integration and Max was able to help us out quickly and efficiently. We highly recommend this app.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

It's great to receive this review from you. We are always here to assist you whenever you need . Thank you very much,

5 / 5 Share

July 25, 2021

With great response and quick response That was a really big help. The service is also great. thank you so much.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review. It really helps us a lot in the next development. If you need any further assistance, do not hesitate to contact us Best regards,

5 / 5 Share

July 14, 2021

GREAT FAST SERVICE. They stand by their product and its super affordable and easy to edit on your own. Highly recommend.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us Regards,

5 / 5 Share

June 25, 2021

I subscribed to the $12.99 plan and it's awesome in customer service. The tech support is very responsive, instant and helpful.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

I use this app for my support pages. Its versatility allows me to create individualized pages for my products. When I need assistance, the support team answers my questions right away with concrete resolutions. I recommend this app!

Using app

About 23 hours

Total reviews

1

Average rating

5.0