HelpLab FAQ Page, Product FAQs for Shopify

HelpLab FAQ Page, Product FAQs

Create beautiful FAQ page, support page or product FAQs

Rating

5.0

feedback

430

Reviews

chart

#1,942

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    18%
  • Less than a year
    48%
  • More than a year
    24%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and responsive customer support. Users appreciate the simple setup process and the ability to create brand-aligned FAQ pages effortlessly. The developer, Bhushan, is highlighted for being quick to respond, helpful, and going above and beyond to assist users with any issues. The app's features, such as customizable design, search functionality, and multi-language support, have been commended for enhancing the overall user experience. However, there was one negative review mentioning the lack of French language support and a negative experience with customer service.

Highlights

Ease of use and customization options
Responsive customer support
Positive user experience features
Language support
Negative customer service experience

Rating Breakdown

  • 5
    99% (426 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2024

I do recommend this app, not only for his developer, really helpful but the app itself does a lot. I really love the feature that personalises the FAQ by product.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 23, 2024

We needed a simple way to manage our FAQs and present them to customers in a well designed, searchable fashion. This app fits the bill perfectly and was super easy and fast to configure. Works like a charm.

Using app

About 4 hours

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Perfect App, nice Themes/Design and Settings. Works best for our purpose. We are on the free version (max. 10 FAQs) right now. Considering the (fair priced) upgrade, though. Thanks and keep up with the great work!

Store

BAOBABA

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

HelpLab is an outstanding all that has features that make it look like you have a full time developer on staff! Even better, the founder Amanda responds immediately, takes action and shows she cares about the success of your business!

Using app

2 days

Total reviews

1

Average rating

5.0

All reviews

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