All reviews

Rating Breakdown

  • 5
    99% (435 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2025

So far so good! Easy to install. It has a free version which is perfect for my small business. I’m not tech savvy and I was able to do it by myself. And when I needed to contact customer service they were super quick and efficient!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Switched to this app about three weeks ago. Really nice, qualified and responsive tech support

Using app

About 1 month

Total reviews

9

Average rating

4.6

5 / 5 Share

Feb. 19, 2025

I recently installed HelpLab FAQ Page, Product FAQs, and I must say, it exceeded my expectations! The app is incredibly user-friendly, making it easy to create and organize FAQs without any hassle. The customization options are fantastic – I was able to match the FAQ section perfectly with my store’s branding. What really stood out was the amazing customer support. The team is super responsive and helped me resolve a minor issue within hours. It’s rare to find such a well-designed app with such top-notch support! Highly recommended for any Shopify store looking to improve their FAQ section. ⭐️⭐️⭐️⭐️⭐️

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Great app and great support. I needed to easily embed YouTube videos into my collapsible rows on my FAQ page, but my Theme wasn’t allowing this without quite a bit of coding. Problem solved quickly with this app!

Store

GuardMy

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Really easy to use and super fast support. Had an issue and it was fixed immediately. Thanks!

Store

NAYDAYA

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

This app is spectacularly organized and easy to set up. Whether you have 5 questions or 500 - It is so clear and easy to navigate for the end user, with so many customizations for us shop owners. I love it - very well thought out! Incredibly responsive developer. My highest recommendation!!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

We've had this app for over 2.5 years and have a LOT of FAQs. We just had an issue where we realised it wasn't displaying on mobile properly. Support responded and fixed it for us within 24 hours. It was due to us upgrading to 2.0 and not realising this app wasn't working on mobile with our theme. Great service and great app. Definitely recommend the app and excellent support.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Love it. Easy to use. The results are great. Good customization.

Store

CB-X

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

I do recommend this app, not only for his developer, really helpful but the app itself does a lot. I really love the feature that personalises the FAQ by product.

Using app

19 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 23, 2024

We needed a simple way to manage our FAQs and present them to customers in a well designed, searchable fashion. This app fits the bill perfectly and was super easy and fast to configure. Works like a charm.

Using app

About 4 hours

Total reviews

23

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Perfect App, nice Themes/Design and Settings. Works best for our purpose. We are on the free version (max. 10 FAQs) right now. Considering the (fair priced) upgrade, though. Thanks and keep up with the great work!

Store

BAOBABA

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

HelpLab is an outstanding all that has features that make it look like you have a full time developer on staff! Even better, the founder Amanda responds immediately, takes action and shows she cares about the success of your business!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!

Store

Lyn TH

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2024

customization options for creating brand-aligned FAQ pages and the ease of setup and management.

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 26, 2024

Sehr hilfreiche App und ganz einfach auch für die nicht fortgeschrittene Nutzer. Besonderes schätze ich das beim Problemen bekommt man schnelle und ausführliche Hilfe.

Using app

About 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

June 12, 2024

Easy to use annd works well for our use case Super responsive and nice developer answers questions immediately

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

I love this App. It is clean, simple to use and the perfect look for my brand. The customer service is lightning-fast and lovely.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent. I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct. Very impressive and highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0