All reviews

Rating Breakdown

  • 5
    99% (419 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2024

Sehr hilfreiche App und ganz einfach auch für die nicht fortgeschrittene Nutzer. Besonderes schätze ich das beim Problemen bekommt man schnelle und ausführliche Hilfe.

Using app

--

Total reviews

2

Average rating

3.5

5 / 5 Share

June 12, 2024

Easy to use annd works well for our use case Super responsive and nice developer answers questions immediately

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

I love this App. It is clean, simple to use and the perfect look for my brand. The customer service is lightning-fast and lovely.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent. I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct. Very impressive and highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2024

I've used this app twice and wouldn't go anywhere else! Customer support was outstanding. Thanks for a great app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2024

I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's giving to your website's FAQ page. We strive to provide excellent support, so it's wonderful to know that you've had a positive experience with our developer. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope our app continues to serve you well!

5 / 5 Share

Feb. 29, 2024

This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :)

Using app

11 months

Total reviews

11

Average rating

4.4

Developer Reply

Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us! We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements. We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help! Thanks again for being a part of our community, and we look forward to continuing to serve you.

5 / 5 Share

Feb. 6, 2024

Bhushan was awesome -- very responsive and able to solve my request quickly!

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

We're thrilled to hear that we provided you with such excellent support! Thank you for letting us know, and please don't hesitate to reach out if you need anything else.

5 / 5 Share

Feb. 5, 2024

Best Service E-Mail! Thank so much for your help

Using app

Almost 3 years

Total reviews

17

Average rating

5.0

Developer Reply

We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.

5 / 5 Share

Jan. 24, 2024

I was kindly helped by Bhushan (from Helplab team) by e-mail. I was struggling with the setup for the FAQ page. I finally was able to get it down with some help and instructions.

Store

Benando

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that we could assist you with the setup for your FAQ page. We understand that getting things set up can sometimes be a challenge, and we appreciate your patience. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help make your experience with our app as smooth as possible. Thank you for choosing us! 🌟

5 / 5 Share

Jan. 13, 2024

When choosing an option for my website, there were so many FAQ pages to pick from. I am so glad that after some research I chose the HelpLab FAQ Page app. It was very easy to set up, and I love that I will also be able to add it to my product and check out pages as well. I am still very new at this, and had a couple questions in the process and Bhushan replied very quickly, and helped solve the problem right away. I highly recommend!

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear that you chose the HelpLab FAQ Page app after your research and that the setup process was easy for you. It's great to know that you appreciate the flexibility of adding it to your product and checkout pages. We understand that starting out can come with questions, and we're glad Bhushan could provide quick and effective assistance. Thank you for recommending us! If you ever have more questions or need further support, feel free to reach out. Happy exploring with HelpLab! 🚀🌟

5 / 5 Share

Dec. 20, 2023

Bhushan was very quick and helpful in helping me solve the issue although it was way past midnight! Thumbs up and I definitely recommend this app to anyone who is looking for a faq table to display on your online store or below your product tabs!

Using app

Over 2 years

Total reviews

23

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Bhushan provided prompt and helpful assistance, even during late hours. We truly appreciate your recommendation and are delighted that our app met your needs. If you have any more questions or feedback, feel free to reach out. Happy faq-ing! 🌟

5 / 5 Share

Dec. 15, 2023

This app was a god send to fix an ongoing issue of the same questions coming through on our customer service email. Once installed, it was easy to configure the categories, FAQ's and design for our website. Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that our app was a solution to your ongoing customer service email issue! It's fantastic that configuring categories, FAQs, and the design for your website was a smooth process. Thank you for the high recommendation! If you ever have more questions or need further assistance, feel free to reach out. We appreciate your positive feedback! 🌟😊

5 / 5 Share

Dec. 6, 2023

By far the absolute best app on the market!!! This will make many top apps of 2024 lists guaranteed. The straightforward design setup nicely around my brand and location options to add professionally-looking FAQ on various pages throughout my website upgraded the overall dynamic of my site beautifully. I had a technical question just to make sure I was setting things up correctly. I received a response quickly, I was extremely impressed. Not only did I receive a response to my question. I also was given a couple of tips that made an incredible difference. I look forward to additional apps by Avocados Lab!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your incredible review! We're thrilled to hear that you consider our app the best on the market and that it seamlessly integrates with your brand. It's fantastic to know that the design setup and location options elevated the overall dynamic of your website. We're always here to assist you with any technical questions, and we're delighted that our response was not only prompt but also helpful with additional tips. We appreciate your enthusiasm and look forward to bringing you more amazing apps in the future. Cheers to a beautifully upgraded website! 🚀🥑

5 / 5 Share

Nov. 23, 2023

L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.

Store

CKXgear

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊

5 / 5 Share

Nov. 9, 2023

Best FAQ App out there! I f you have problem with the App the support is very helpful and quick responses. I strongly recommend it!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We're delighted to hear that you consider our FAQ app the best out there. It's fantastic to know that our support team could assist you quickly and effectively. If you ever have more questions or need assistance in the future, we're here for you. Thanks again for your support!

5 / 5 Share

Nov. 8, 2023

easy to use, amazing, fast and reliable support

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're thrilled to hear that you find our app easy to use and appreciate our amazing, fast, and reliable support. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your support!

5 / 5 Share

Nov. 7, 2023

An affordable and intuitive 5-star App that is easy to navigate. An organised and easily set up and managed FAQ page. This App has great functionality, and it is customizable. Easy to follow steps ensure that the FAQ page or section created matches the brand or look of your website. If you do need assistance, my experience has been the same as the many other 5-star reviews. The level of technical support is exceptional. The best that I have experienced. Any of my questions have been answered very quickly but also Bhushan really took the time to understand my needs in order to offer the right solutions for me. I am delighted to have found this App and to have been able to provide such a positive 5-star review. Naomi Purdy Floribunda Publishing

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such a positive and detailed review of our app! We're thrilled to hear that you find our app affordable, intuitive, and easy to navigate. It's fantastic to know that our FAQ page setup and management met your expectations, and that you appreciate the organized structure. We're especially glad to hear that you found the app's functionality and customization options valuable. Ensuring that our users can tailor the FAQ page to match their brand or website look is a priority for us, so it's great to know that this aspect has resonated with you. We're incredibly proud of our technical support team, and we're delighted to hear that your experience aligns with the many other 5-star reviews. We believe in understanding your needs, and offering tailored solutions. We believe in going the extra mile for our users, and it's heartening to see that reflected in your experience. Thank you once again for your positive feedback and for choosing our app. We're thrilled to have you as a satisfied user, and we're always here to help if you have any more questions or need further assistance. Happy navigating!

5 / 5 Share

Oct. 30, 2023

amazing support and it's the easiest way to add a great looking FAQ

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you find our support amazing and that our app provides the easiest way to add a great-looking FAQ. If you ever have more feedback or need assistance, feel free to reach out. We appreciate your support!

5 / 5 Share

Oct. 27, 2023

Easy setup, great value for its price and quick + helpful support. Easily recommandable.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your fantastic feedback! It's wonderful to hear that you found the setup easy, value in the pricing, and our support quick and helpful. Thank you for recommending our app – we're thrilled to have you as a satisfied user. If there's anything more we can do for you, don't hesitate to let us know. Happy navigating!