HelpLab FAQ Page, Product FAQs for Shopify

HelpLab FAQ Page, Product FAQs

Create beautiful FAQ page, support page or product FAQs

Rating

4.9

feedback

424

Reviews

chart

#1,544

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    22%
  • Less than a year
    47%
  • More than a year
    19%

Reviews Summary

The app has received overwhelmingly positive reviews from users. Customers appreciate the ease of use, customization options, and quick, helpful customer support provided by the developer. Many users highlight the responsiveness of the developer, Bhushan, in addressing their queries and technical issues. The app is praised for its clean design, simplicity, and the ability to create professional-looking FAQ pages that match the brand's aesthetics. Users also mention the app's functionality, including the ability to customize colors, formatting, and search options. However, there are a few users who faced language translation issues and encountered problems with the interface, leading to lower ratings. Overall, the app is highly recommended for its user-friendly interface, excellent customer service, and customizable features.

Highlights

Ease of use, customization options, quick and helpful customer support
Responsive developer, Bhushan, addressing queries and technical issues
Clean design, simplicity, professional-looking FAQ pages
Functionality, customization of colors, formatting, search options
Language translation issues, problems with the interface

Rating Breakdown

  • 5
    99% (420 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 1, 2024

customization options for creating brand-aligned FAQ pages and the ease of setup and management.

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 26, 2024

Sehr hilfreiche App und ganz einfach auch für die nicht fortgeschrittene Nutzer. Besonderes schätze ich das beim Problemen bekommt man schnelle und ausführliche Hilfe.

Using app

About 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

June 12, 2024

Easy to use annd works well for our use case Super responsive and nice developer answers questions immediately

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

I love this App. It is clean, simple to use and the perfect look for my brand. The customer service is lightning-fast and lovely.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent. I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct. Very impressive and highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

All reviews

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