HelpLab FAQ Page, Product FAQs for Shopify

HelpLab FAQ Page, Product FAQs

Create beautiful FAQ page, support page or product FAQs

Rating

5.0

feedback

434

Reviews

chart

#1,727

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    18%
  • Less than a year
    48%
  • More than a year
    25%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and excellent customer support. Users appreciate the ability to personalize the FAQ by product, the clean design, and the quick response from the developer in resolving any issues. The app is described as intuitive, functional, and highly recommended for managing FAQs effectively. However, there was one negative review mentioning the lack of French language support and some issues with the interface being blank for some users.

Highlights

Ease of use, customization options, excellent customer support
Personalization of FAQ by product, clean design
Quick response from developer, intuitive and functional
Lack of French language support, interface issues for some users
Highly recommended, positive user experience

Rating Breakdown

  • 5
    99% (430 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 13, 2025

This app is spectacularly organized and easy to set up. Whether you have 5 questions or 500 - It is so clear and easy to navigate for the end user, with so many customizations for us shop owners. I love it - very well thought out! Incredibly responsive developer. My highest recommendation!!

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

We've had this app for over 2.5 years and have a LOT of FAQs. We just had an issue where we realised it wasn't displaying on mobile properly. Support responded and fixed it for us within 24 hours. It was due to us upgrading to 2.0 and not realising this app wasn't working on mobile with our theme. Great service and great app. Definitely recommend the app and excellent support.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Love it. Easy to use. The results are great. Good customization.

Store

CB-X

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

I do recommend this app, not only for his developer, really helpful but the app itself does a lot. I really love the feature that personalises the FAQ by product.

Using app

19 days

Total reviews

4

Average rating

4.0

All reviews

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