HelpLab FAQ Page, Product FAQs
Create beautiful FAQ page, support page or product FAQs
Rating
5.0
feedback
216
chart
#1,579
All reviews
May 24, 2024
This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent. I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct. Very impressive and highly recommended.
March 16, 2024
I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!!
Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's giving to your website's FAQ page. We strive to provide excellent support, so it's wonderful to know that you've had a positive experience with our developer. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope our app continues to serve you well!
Feb. 29, 2024
This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :)
Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us! We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements. We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help! Thanks again for being a part of our community, and we look forward to continuing to serve you.
Feb. 6, 2024
Bhushan was awesome -- very responsive and able to solve my request quickly!
We're thrilled to hear that we provided you with such excellent support! Thank you for letting us know, and please don't hesitate to reach out if you need anything else.
Feb. 5, 2024
Best Service E-Mail! Thank so much for your help
We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.
Jan. 13, 2024
When choosing an option for my website, there were so many FAQ pages to pick from. I am so glad that after some research I chose the HelpLab FAQ Page app. It was very easy to set up, and I love that I will also be able to add it to my product and check out pages as well. I am still very new at this, and had a couple questions in the process and Bhushan replied very quickly, and helped solve the problem right away. I highly recommend!
We're thrilled to hear that you chose the HelpLab FAQ Page app after your research and that the setup process was easy for you. It's great to know that you appreciate the flexibility of adding it to your product and checkout pages. We understand that starting out can come with questions, and we're glad Bhushan could provide quick and effective assistance. Thank you for recommending us! If you ever have more questions or need further support, feel free to reach out. Happy exploring with HelpLab! 🚀🌟
Jan. 13, 2024
Great experience! Also very helpfull staff when you have a question.
Thank you for sharing your positive experience! We're delighted to hear that you had a great experience, and we're always here to help if you have any questions. Additionally, we would love to know how we can make your experience worth a 5 star so looking forward to hear back! If there's anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We appreciate your support! 🌟😊
Dec. 20, 2023
Bhushan was very quick and helpful in helping me solve the issue although it was way past midnight! Thumbs up and I definitely recommend this app to anyone who is looking for a faq table to display on your online store or below your product tabs!
Thank you so much for your kind words! We're thrilled to hear that Bhushan provided prompt and helpful assistance, even during late hours. We truly appreciate your recommendation and are delighted that our app met your needs. If you have any more questions or feedback, feel free to reach out. Happy faq-ing! 🌟
Nov. 23, 2023
L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.
Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊
Nov. 9, 2023
Best FAQ App out there! I f you have problem with the App the support is very helpful and quick responses. I strongly recommend it!
Thank you so much for your kind words and recommendation! We're delighted to hear that you consider our FAQ app the best out there. It's fantastic to know that our support team could assist you quickly and effectively. If you ever have more questions or need assistance in the future, we're here for you. Thanks again for your support!
Oct. 27, 2023
Easy setup, great value for its price and quick + helpful support. Easily recommandable.
We appreciate your fantastic feedback! It's wonderful to hear that you found the setup easy, value in the pricing, and our support quick and helpful. Thank you for recommending our app – we're thrilled to have you as a satisfied user. If there's anything more we can do for you, don't hesitate to let us know. Happy navigating!
Oct. 5, 2023
I had a few problems trying to install this app at first, (problems with my computer, not with the app), so I contacted the developer for assistance. I have to say that his level of support was truly exceptional! He answered all of my emails within minutes and didn't stop helping until we'd resolved the issue. I've not often experienced technical support as good as this so I felt it was worth mentioning. Regarding the app, it does everything I need from an FAQ page, easy to set up, easy to try out different colour combinations etc. and intuitive to use. I can definitely recommend.
Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with our app and support. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. Happy using! 😊🌟
Sept. 10, 2023
amazing app, a little difficult when first trying to set up so I do recommend making a clearer guided tutorial for how to do that and a step-by-step process for new users.
Thank you for your valuable feedback! We're delighted to hear that you find our app amazing. We'll definitely take your suggestion to heart and work on creating a more detailed setup tutorial for new users. Your input is incredibly helpful in making our app even better. If you ever have more suggestions or questions, please feel free to share. We're here to assist you every step of the way!
Aug. 11, 2023
Great app for an organised and good to manage FAQ, exactly what I needed. Also the Multi language support in combination with shopify markets works great. The developer is very easy to reach and will personally make sure your questions, concerns and requests are met. Keep up the great work!
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our FAQ management solution aligns perfectly with your needs. It's fantastic to know that the multi-language support, especially in conjunction with Shopify markets, is serving you well. Your kind words about our support mean a lot to us. We pride ourselves on offering excellent customer service, and it's wonderful to hear that our efforts are making a positive impact. We're always here to assist you with any questions, concerns, or requests you might have. Your encouragement truly motivates us to keep up the great work and continue providing you with valuable solutions. If you ever need anything else, don't hesitate to reach out. We're here to help, and we look forward to supporting you further. Thanks again for choosing our app!
Aug. 8, 2023
The app is easy to set up and looks a lot better on our site than just a text list of faq's. Customer service was also prompt and helpful when we had a question.
Thank you so much for your kind review! We're delighted to hear that setting up the app was a breeze and that it's enhancing the appearance of your site with a more appealing FAQ section. Should you need any further help or have more feedback, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!
Aug. 4, 2023
This app is great, and we had alot of support form the online chat where needed when we didnt know how to do something. highly recommend :)
Aug. 3, 2023
The app is easy to use and meets most of my expectation. The developer is supportive and really nice
Aug. 3, 2023
A good app that does what it is supposed to. We used it for many years and only moved on because our current theme has an FAQ template.
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our app served you well for many years and met your needs. It's always a pleasure to know that our users have found value in what we offer. While you've moved on, we're glad our app was a part of your journey. If your needs ever change in the future, we'd be more than happy to welcome you back. Thank you again for your support and kind words!
July 27, 2023
I like this app very much, it helps me a lot! He can be very helpful and the people are very nice and I am very happy with it
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team takes pride in providing excellent service, and we're delighted to have made you happy. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you anytime!
July 27, 2023
The app is a great app to use. However, I was surprised by how good the customer support was in helping us out with an issue we encountered. In no time they resolved it swiftly. Great app and great customer service. 100% recommended.
Thank you for your glowing review of our app! We're delighted to hear that you find it to be a great tool to use. Our team has worked hard to create a user-friendly and enjoyable experience, so your kind words are truly rewarding. We're also thrilled that our customer support team was able to assist you promptly and efficiently. Providing top-notch customer service is a priority for us, and your satisfaction is our ultimate goal. Your recommendation means a lot to us, and we're committed to maintaining the same level of excellence for all our users. Thank you once again for choosing our app and for sharing your positive experience. If you ever need any further assistance or have any feedback, feel free to reach out. We're here to help!