HelpHub FAQ Page, Product FAQs for Shopify

HelpHub FAQ Page, Product FAQs

Create beautiful FAQ page, support page or product FAQs
Rating
4.8
Feedback
214
Reviews
Chart
#1,720
Shopify

All reviews

5 / 5 Share
Oct. 23, 2024

We needed a simple way to manage our FAQs and present them to customers in a well designed, searchable fashion. This app fits the bill perfectly and was super easy and fast to configure. Works like a charm.

Store Using app Total reviews Average rating
The Christmas Light Emporium About 4 hours 24 5.0
5 / 5 Share
Sept. 18, 2024

Perfect App, nice Themes/Design and Settings. Works best for our purpose. We are on the free version (max. 10 FAQs) right now. Considering the (fair priced) upgrade, though. Thanks and keep up with the great work!

Store Using app Total reviews Average rating
BAOBABA 1 day 4 5.0
5 / 5 Share
June 26, 2024

Sehr hilfreiche App und ganz einfach auch für die nicht fortgeschrittene Nutzer. Besonderes schätze ich das beim Problemen bekommt man schnelle und ausführliche Hilfe.

Store Using app Total reviews Average rating
wingwave Shop About 1 year 2 3.5
5 / 5 Share
June 12, 2024

Easy to use annd works well for our use case Super responsive and nice developer answers questions immediately

Store Using app Total reviews Average rating
natüür Over 1 year 6 5.0
5 / 5 Share
June 7, 2024

I love this App. It is clean, simple to use and the perfect look for my brand. The customer service is lightning-fast and lovely.

Store Using app Total reviews Average rating
max & blu About 1 year 2 5.0
5 / 5 Share
May 24, 2024

This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent. I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct. Very impressive and highly recommended.

Store Using app Total reviews Average rating
Reluctant Threads About 2 months 4 5.0
5 / 5 Share
March 16, 2024

I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!!

Store Using app Total reviews Average rating
Greek-ish & Co. LLC About 3 hours 3 5.0
Developer Reply

Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's giving to your website's FAQ page. We strive to provide excellent support, so it's wonderful to know that you've had a positive experience with our developer. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope our app continues to serve you well!

5 / 5 Share
Feb. 29, 2024

This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :)

Store Using app Total reviews Average rating
justthegoods 11 months 15 4.5
Developer Reply

Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us! We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements. We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help! Thanks again for being a part of our community, and we look forward to continuing to serve you.

5 / 5 Share
Feb. 6, 2024

Bhushan was awesome -- very responsive and able to solve my request quickly!

Store Using app Total reviews Average rating
RIA Eyewear About 1 month 10 5.0
Developer Reply

We're thrilled to hear that we provided you with such excellent support! Thank you for letting us know, and please don't hesitate to reach out if you need anything else.

5 / 5 Share
Feb. 5, 2024

Best Service E-Mail! Thank so much for your help

Store Using app Total reviews Average rating
ZITOCASES® Almost 3 years 18 5.0
Developer Reply

We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.

5 / 5 Share
Jan. 13, 2024

When choosing an option for my website, there were so many FAQ pages to pick from. I am so glad that after some research I chose the HelpLab FAQ Page app. It was very easy to set up, and I love that I will also be able to add it to my product and check out pages as well. I am still very new at this, and had a couple questions in the process and Bhushan replied very quickly, and helped solve the problem right away. I highly recommend!

Store Using app Total reviews Average rating
GetMyFloors.com About 17 hours 4 5.0
Developer Reply

We're thrilled to hear that you chose the HelpLab FAQ Page app after your research and that the setup process was easy for you. It's great to know that you appreciate the flexibility of adding it to your product and checkout pages. We understand that starting out can come with questions, and we're glad Bhushan could provide quick and effective assistance. Thank you for recommending us! If you ever have more questions or need further support, feel free to reach out. Happy exploring with HelpLab! 🚀🌟

4 / 5 Share
Jan. 13, 2024

Great experience! Also very helpfull staff when you have a question.

Store Using app Total reviews Average rating
Lurcy 24 days 1 4.0
Developer Reply

Thank you for sharing your positive experience! We're delighted to hear that you had a great experience, and we're always here to help if you have any questions. Additionally, we would love to know how we can make your experience worth a 5 star so looking forward to hear back! If there's anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We appreciate your support! 🌟😊

5 / 5 Share
Dec. 20, 2023

Bhushan was very quick and helpful in helping me solve the issue although it was way past midnight! Thumbs up and I definitely recommend this app to anyone who is looking for a faq table to display on your online store or below your product tabs!

Store Using app Total reviews Average rating
So Not Size Zero Over 2 years 31 4.8
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Bhushan provided prompt and helpful assistance, even during late hours. We truly appreciate your recommendation and are delighted that our app met your needs. If you have any more questions or feedback, feel free to reach out. Happy faq-ing! 🌟

5 / 5 Share
Nov. 23, 2023

L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.

Store Using app Total reviews Average rating
CKXgear 15 days 4 5.0
Developer Reply

Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊

5 / 5 Share
Nov. 9, 2023

Best FAQ App out there! I f you have problem with the App the support is very helpful and quick responses. I strongly recommend it!

Store Using app Total reviews Average rating
Andrew & Cole Over 1 year 3 5.0
Developer Reply

Thank you so much for your kind words and recommendation! We're delighted to hear that you consider our FAQ app the best out there. It's fantastic to know that our support team could assist you quickly and effectively. If you ever have more questions or need assistance in the future, we're here for you. Thanks again for your support!

5 / 5 Share
Oct. 27, 2023

Easy setup, great value for its price and quick + helpful support. Easily recommandable.

Store Using app Total reviews Average rating
LA SIESTA 12 months 8 4.6
Developer Reply

We appreciate your fantastic feedback! It's wonderful to hear that you found the setup easy, value in the pricing, and our support quick and helpful. Thank you for recommending our app – we're thrilled to have you as a satisfied user. If there's anything more we can do for you, don't hesitate to let us know. Happy navigating!

5 / 5 Share
Oct. 5, 2023

I had a few problems trying to install this app at first, (problems with my computer, not with the app), so I contacted the developer for assistance. I have to say that his level of support was truly exceptional! He answered all of my emails within minutes and didn't stop helping until we'd resolved the issue. I've not often experienced technical support as good as this so I felt it was worth mentioning. Regarding the app, it does everything I need from an FAQ page, easy to set up, easy to try out different colour combinations etc. and intuitive to use. I can definitely recommend.

Store Using app Total reviews Average rating
Forester Nutrition 3 days 1 5.0
Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with our app and support. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. Happy using! 😊🌟

5 / 5 Share
Sept. 10, 2023

amazing app, a little difficult when first trying to set up so I do recommend making a clearer guided tutorial for how to do that and a step-by-step process for new users.

Store Using app Total reviews Average rating
Austrige 12 days 23 5.0
Developer Reply

Thank you for your valuable feedback! We're delighted to hear that you find our app amazing. We'll definitely take your suggestion to heart and work on creating a more detailed setup tutorial for new users. Your input is incredibly helpful in making our app even better. If you ever have more suggestions or questions, please feel free to share. We're here to assist you every step of the way!

5 / 5 Share
Aug. 11, 2023

Great app for an organised and good to manage FAQ, exactly what I needed. Also the Multi language support in combination with shopify markets works great. The developer is very easy to reach and will personally make sure your questions, concerns and requests are met. Keep up the great work!

Store Using app Total reviews Average rating
AfricanFabs.com 7 months 3 4.7
Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our FAQ management solution aligns perfectly with your needs. It's fantastic to know that the multi-language support, especially in conjunction with Shopify markets, is serving you well. Your kind words about our support mean a lot to us. We pride ourselves on offering excellent customer service, and it's wonderful to hear that our efforts are making a positive impact. We're always here to assist you with any questions, concerns, or requests you might have. Your encouragement truly motivates us to keep up the great work and continue providing you with valuable solutions. If you ever need anything else, don't hesitate to reach out. We're here to help, and we look forward to supporting you further. Thanks again for choosing our app!

5 / 5 Share
Aug. 8, 2023

The app is easy to set up and looks a lot better on our site than just a text list of faq's. Customer service was also prompt and helpful when we had a question.

Store Using app Total reviews Average rating
Search and Rescue Denim Co. Over 2 years 5 5.0
Developer Reply

Thank you so much for your kind review! We're delighted to hear that setting up the app was a breeze and that it's enhancing the appearance of your site with a more appealing FAQ section. Should you need any further help or have more feedback, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!

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