All reviews

Rating Breakdown

  • 5
    99% (214 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 100% (215)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2020

Great app for easily building a good-looking FAQ page. There already are quite a few options for customizing the page, but the customer support takes this to another level. We had a few things we really wanted done so that our page looked even better. After contacting support, Bhushan reached out to us swiftly and assisted very good. An hour after the initial mail, everything was fixed and well. Truly great customer support, 5 stars!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

Customer service is phenomenal! Responded in a flash and had my problem fixed right away. Highly recommend if you're looking to build a faq.

Using app

6 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

This is a super easy to use app and looks really nice on my site. The help team are fantastic and respond to queries really quickly.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

Great app, really simple to use. Super fast and helpful customer support form the developer. I love that Google indexes all content, making it great for SEO.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Was able to help with copying over our FAQ to our secondary store. Super helpful dev, easy to work with and was eager to help! Thank you for saving me so much time.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Love this app, it has transformed my FAQ page from what was a long page of nothing but dense-looking text into a clean, organised layout which is immediately engaging for my site visitors. Support is prompt, which I always appreciate. A simple, intuitive app to use (which is a bonus!) Very happy to recommend!

Using app

About 12 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

This app is super user friendly and looks as if it was meant for our site. Not to mention the customer service is extremely responsive and helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Super easy to configure and get going. Lots of options and developer support is great, very happy here!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

We are glad you loved our app! It was our pleasure working with you :)

5 / 5 Share

Sept. 5, 2020

Amazing app that allows us to make changes to our FAQ on the fly without touching our page settings. The head developer Pratik is incredibly kind and personally reached out to make sure we were getting everything we needed out of the app.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Really great app - easy to set up, lots of flexibility! We're not currently using the function to add FAQ's to specific product pages, but it was definitely a big selling point. Support is OUTSTANDING - prompt, friendly responses, great info, and very helpful! We've used other apps in the past and were never totally happy with them, but Easy FAQ is by far the easiest and best supported app we've found for FAQ's!

Store

COMRAD

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

Simple and intuitive to use. Has everything you need to create a beautiful, clean FAQ page . The options for customization are great in order to create a unique design. Pricing is totally fair too. I reached out to the support as I wasn't 100% happy about the appearance due to settings in my theme. Pratik answered immediately and helped me to adjust the theme within minutes. Thank you for a great app and service!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Works easy, looks beautiful and satisfies all my needs. I'm impressed with the good support too. Had a few question about customization and got instant help. I can highly recommend this app.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2020

I am new at using Shopify and was very happy to find this app. I needed to put in about 25 FAQ and wanted it to be easy to organize. This app fits the bill perfectly. I highly recommend this app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2020

I used this app to create a FAQ page, it was quick and easy to use. I would recommend it to my friends.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for such a wonderful review! It was pleasure working with you :)

5 / 5 Share

July 9, 2020

The app works great and has wide range of customizable aspects. Unfortunately the app doesn't work with the translation app "langify", so I have to wait for shopify to fix the problem, to use the app. But I am hooked with this one! Also Pratik is a very kind developer. Greetings, Linda

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for such honest review Linda. It was pleasure working with you. Yes, we all developer community is waiting on Shopify to fix issue around "App proxy localization". We will keep you posted once we hear back from Shopify. They haven't provided ETA for fix yet.

5 / 5 Share

June 23, 2020

This app is pretty the best amongst other FAQ apps. It’s simple, highly customizable, and can be placed anywhere in the store. Highly recommended.

Using app

About 2 months

Total reviews

33

Average rating

5.0

5 / 5 Share

June 18, 2020

Really easy to set up and customize to your brand. Looks and works great on our site. Highly recommend trying this app!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2020

We added this app to our website lanternshop.com.au as we were getting a barrage of common questions, the phones have now stopped ringing and the sales have gone up. Thanks a million.

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

Update: I wanted to use this app to see if it will work or will I run into an issu. Nope: as Pratik mentioned, this app is made well and it is. Makes life so much easier for the customer: This is a great app! Soo easy to use and takes minutes to set up. Great & quick support by Pratik..

Using app

Over 1 year

Total reviews

27

Average rating

4.8

Developer Reply

Great to hear! Merchant satisfaction is one number one priority :) Glad you liked an app.

5 / 5 Share

June 3, 2020

What a brilliant app! Patrik has been nothing but extremely supportive and responsive in helping us with our requests. The app is perfect for our needs - no superfluous features. A clear app, with a clear function, and Patrik has been nothing but helpful. Thanks for the great app! :)

Using app

25 days

Total reviews

4

Average rating

5.0