All reviews

Rating Breakdown

  • 5
    99% (214 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 100% (215)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2020

Ive tried other FAQ apps but this one is by far easier to use. As a small business owner building a FAQ page takes time from my busy day. Knowing how important having a well functioning FAQ page is for customers and by using this app has saved time on me and looks great!

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

May 14, 2020

I love the look of this app. At first, I was having trouble integrating it into Shopify...I reached out to the email contact and they were so quick to respond! After some suggestions, I decided to call instead and he walked me through the installation step by step until it was installed exactly the way I wanted. I would highly recommend this app for FAQ's!!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

There is a reason, this app did not get any Rating lower than 5. It does what it promises. Clean interface, Almost Every Customization Options & a Responsive Faq Page and Best of All, The Developer really Listens.

Using app

About 22 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

April 26, 2020

You NEED this for your FAQ page. I've tried a few different "FAQ/Help Desk" apps and Easy FAQ has been the most user-friendly and customizable. The free plan is perfect if you only need to list up to 10 questions and you are still able to customize the page with your brand colors (by hex code - big plus!) and create a custom URL with the free plan. The paid plans are super affordable compared to similar apps and the ease of use and overall design of this app is worth every penny! The developer even reached out to me directly as I was building my FAQ page to say hello and offer support, which I really appreciated. You can tell that a lot of thought went into developing this app and it is exactly what I was looking for in a FAQ page :)

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

I've tested multiple FAQ apps and this is by far the cleanest, most effective & professional-looking FAQ in the market and is mobile optimized (which is crucial). Talked to the app developer and he's awesome and responds quickly to help. A+ (This is my first time leaving a review on the app store)

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! It was pleasure working with you and we are looking forward to work together again in the future :)

5 / 5 Share

April 21, 2020

I use this app to display questions and answers about what my products do. I HIGHLY recommend it. Super easy to use and gets the job done right. Choose this one and you won’t be disappointed!!! Also customer service is 100%.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 20, 2020

Excellent customer support! This app is amazing. It's easy to use and you get quick help. Thank you so much for improving my site!

Store

Mwani

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2020

You get a lot in the free edition of the app - it is very easy to use once you're in. It offers two basic layouts in the free edition both of which are fine (both can be customised with your own colours). I emailed with a quick question which was replied to within 5 minutes and was extremely helpful.

Store

Scutes

Using app

About 1 hour

Total reviews

5

Average rating

4.6

5 / 5 Share

April 12, 2020

i use many free faq apps , i think this faq app is the best in shopify also with amazing customer support.

Store

HWSHK

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your honest review! We really appreciate it.

5 / 5 Share

April 11, 2020

I had a fantastic experience getting help setting this up in my store - very knowledgeable, friendly and patient! Highly recommend.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2020

Wow, great app with amazing customer support! Definitely recommend trying the free trial. Easy to setup and use.

Using app

3 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 11, 2020

Good app and extremely easy to use. It looks clean and very professional and with the color customization, you can easily make it follow the rest of website look.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2020

I tried the most reviewed apps on the store and this one is great and simple. It has a business model that makes sense (10+ faq for free then you need to pay 2 dollars). Support is proactive and great. Will keep using and recommend.

Store

Foodz

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

I truly appreciate your honest feedback. It is pleasure working with you and serving your needs.

5 / 5 Share

March 25, 2020

The developer and app are nothing short of amazing! Coming from someone who isn’t the most computer literate person, this app is extremely user-friendly, and I was able to set it up instantly with no problems. And if you do happen to come across a problem, the developer is more than willing to lend you a friendly helping hand. The app itself is customizable so you can tailor it to fit your specific needs – it’s near impossible to tell it’s from an app because you can effortlessly integrate it into your shop. Just give it a try, you won’t regret it!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

It was pleasure working with you and delivering what you needed! Thanks for giving us opportunity and looking forward to service you again in future.