HelpLab FAQ Page, Product FAQs for Shopify

HelpLab FAQ Page, Product FAQs

Create beautiful FAQ page, support page or product Q&A
Rating
5.0
Feedback
201
Reviews
Chart
#2,730
Shopify

All reviews

5 / 5 Share
March 16, 2024

I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!!

Store Using app Total reviews Average rating
Greek-ish & Co. LLC About 3 hours 3 5.0
Developer Reply

Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's giving to your website's FAQ page. We strive to provide excellent support, so it's wonderful to know that you've had a positive experience with our developer. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope our app continues to serve you well!

5 / 5 Share
Feb. 29, 2024

This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :)

Store Using app Total reviews Average rating
justthegoods 11 months 15 4.5
Developer Reply

Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us! We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements. We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help! Thanks again for being a part of our community, and we look forward to continuing to serve you.

5 / 5 Share
Feb. 6, 2024

Bhushan was awesome -- very responsive and able to solve my request quickly!

Store Using app Total reviews Average rating
RIA Eyewear About 1 month 11 5.0
Developer Reply

We're thrilled to hear that we provided you with such excellent support! Thank you for letting us know, and please don't hesitate to reach out if you need anything else.

5 / 5 Share
Feb. 5, 2024

Best Service E-Mail! Thank so much for your help

Store Using app Total reviews Average rating
ZITOCASES® Almost 3 years 18 5.0
Developer Reply

We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.

5 / 5 Share
Jan. 13, 2024

When choosing an option for my website, there were so many FAQ pages to pick from. I am so glad that after some research I chose the HelpLab FAQ Page app. It was very easy to set up, and I love that I will also be able to add it to my product and check out pages as well. I am still very new at this, and had a couple questions in the process and Bhushan replied very quickly, and helped solve the problem right away. I highly recommend!

Store Using app Total reviews Average rating
GetMyFloors.com About 17 hours 4 5.0
Developer Reply

We're thrilled to hear that you chose the HelpLab FAQ Page app after your research and that the setup process was easy for you. It's great to know that you appreciate the flexibility of adding it to your product and checkout pages. We understand that starting out can come with questions, and we're glad Bhushan could provide quick and effective assistance. Thank you for recommending us! If you ever have more questions or need further support, feel free to reach out. Happy exploring with HelpLab! 🚀🌟

5 / 5 Share
Nov. 23, 2023

L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.

Store Using app Total reviews Average rating
CKXgear 15 days 4 5.0
Developer Reply

Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊

5 / 5 Share
Nov. 9, 2023

Best FAQ App out there! I f you have problem with the App the support is very helpful and quick responses. I strongly recommend it!

Store Using app Total reviews Average rating
Andrew & Cole Over 1 year 3 5.0
Developer Reply

Thank you so much for your kind words and recommendation! We're delighted to hear that you consider our FAQ app the best out there. It's fantastic to know that our support team could assist you quickly and effectively. If you ever have more questions or need assistance in the future, we're here for you. Thanks again for your support!

5 / 5 Share
Oct. 27, 2023

Easy setup, great value for its price and quick + helpful support. Easily recommandable.

Store Using app Total reviews Average rating
LA SIESTA 12 months 8 4.6
Developer Reply

We appreciate your fantastic feedback! It's wonderful to hear that you found the setup easy, value in the pricing, and our support quick and helpful. Thank you for recommending our app – we're thrilled to have you as a satisfied user. If there's anything more we can do for you, don't hesitate to let us know. Happy navigating!

5 / 5 Share
Oct. 5, 2023

I had a few problems trying to install this app at first, (problems with my computer, not with the app), so I contacted the developer for assistance. I have to say that his level of support was truly exceptional! He answered all of my emails within minutes and didn't stop helping until we'd resolved the issue. I've not often experienced technical support as good as this so I felt it was worth mentioning. Regarding the app, it does everything I need from an FAQ page, easy to set up, easy to try out different colour combinations etc. and intuitive to use. I can definitely recommend.

Store Using app Total reviews Average rating
Forester Nutrition 3 days 2 3.0
Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with our app and support. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. Happy using! 😊🌟

5 / 5 Share
Aug. 11, 2023

Great app for an organised and good to manage FAQ, exactly what I needed. Also the Multi language support in combination with shopify markets works great. The developer is very easy to reach and will personally make sure your questions, concerns and requests are met. Keep up the great work!

Store Using app Total reviews Average rating
AfricanFabs.com 7 months 3 4.7
Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our FAQ management solution aligns perfectly with your needs. It's fantastic to know that the multi-language support, especially in conjunction with Shopify markets, is serving you well. Your kind words about our support mean a lot to us. We pride ourselves on offering excellent customer service, and it's wonderful to hear that our efforts are making a positive impact. We're always here to assist you with any questions, concerns, or requests you might have. Your encouragement truly motivates us to keep up the great work and continue providing you with valuable solutions. If you ever need anything else, don't hesitate to reach out. We're here to help, and we look forward to supporting you further. Thanks again for choosing our app!

5 / 5 Share
Aug. 8, 2023

The app is easy to set up and looks a lot better on our site than just a text list of faq's. Customer service was also prompt and helpful when we had a question.

Store Using app Total reviews Average rating
Search and Rescue Denim Co. Over 2 years 5 5.0
Developer Reply

Thank you so much for your kind review! We're delighted to hear that setting up the app was a breeze and that it's enhancing the appearance of your site with a more appealing FAQ section. Should you need any further help or have more feedback, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!

5 / 5 Share
Aug. 4, 2023

This app is great, and we had alot of support form the online chat where needed when we didnt know how to do something. highly recommend :)

Store Using app Total reviews Average rating
VDM THE LABEL About 2 years 3 5.0
5 / 5 Share
Aug. 3, 2023

A good app that does what it is supposed to. We used it for many years and only moved on because our current theme has an FAQ template.

Store Using app Total reviews Average rating
The Rotten Fruit Box About 2 years 13 3.8
Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our app served you well for many years and met your needs. It's always a pleasure to know that our users have found value in what we offer. While you've moved on, we're glad our app was a part of your journey. If your needs ever change in the future, we'd be more than happy to welcome you back. Thank you again for your support and kind words!

5 / 5 Share
July 27, 2023

I like this app very much, it helps me a lot! He can be very helpful and the people are very nice and I am very happy with it

Store Using app Total reviews Average rating
Urevo About 24 hours 1 5.0
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team takes pride in providing excellent service, and we're delighted to have made you happy. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you anytime!

5 / 5 Share
July 27, 2023

The app is a great app to use. However, I was surprised by how good the customer support was in helping us out with an issue we encountered. In no time they resolved it swiftly. Great app and great customer service. 100% recommended.

Store Using app Total reviews Average rating
Robinsun 5 months 7 3.3
Developer Reply

Thank you for your glowing review of our app! We're delighted to hear that you find it to be a great tool to use. Our team has worked hard to create a user-friendly and enjoyable experience, so your kind words are truly rewarding. We're also thrilled that our customer support team was able to assist you promptly and efficiently. Providing top-notch customer service is a priority for us, and your satisfaction is our ultimate goal. Your recommendation means a lot to us, and we're committed to maintaining the same level of excellence for all our users. Thank you once again for choosing our app and for sharing your positive experience. If you ever need any further assistance or have any feedback, feel free to reach out. We're here to help!

5 / 5 Share
July 26, 2023

Bhushan, the developer, is EXCELLENT. I ran into an issue switching themes and really could not figure out how to fix the issue I had. They jumped in, offered to fix it for me, followed up, got everything running. This is TOP NOTCH SERVICE and someone that actually cares. I cannot say enough good things about this company.

Store Using app Total reviews Average rating
First Responder Gift Company Over 1 year 1 5.0
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that we provided you with excellent support and went above and beyond to resolve your theme switching issue. Our team takes pride in delivering top-notch service and making sure our customers are satisfied. We truly appreciate your feedback, and if you ever need any further assistance, don't hesitate to reach out. We're always here to help!

5 / 5 Share
July 24, 2023

Simple and intuitive. I had some technical questions and the support was available in a flash. They really took the time to understand my needs and have provided a solution within 10 minutes. Highly recommended.

Store Using app Total reviews Average rating
UNPASS Australia 8 months 6 5.0
Developer Reply

Thank you for the fantastic review! We're delighted to hear that you found our app simple and intuitive to use. Our team takes pride in offering swift and helpful support, and we're thrilled we could assist you with your technical questions. Providing timely solutions and understanding our customers' needs is always our top priority. Your recommendation means the world to us! Should you have any more questions or need further assistance, don't hesitate to reach out. We're here to help anytime!

5 / 5 Share
July 20, 2023

Thanks for providing an easy to install and set up FAQ application - and it does what we need for our site without any issues. I have only needed support once and that turned out to be a Shopify issue, but I had an immediate response. thanks Bev

Store Using app Total reviews Average rating
Ecodownunder About 2 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave such a kind review! I'm thrilled to hear that our FAQ application was easy to install and set up, and that it fulfills your needs perfectly without any problems. Your satisfaction is our ultimate goal, and we're delighted that our product aligns so well with your stores requirements!

5 / 5 Share
July 17, 2023

Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.

Store Using app Total reviews Average rating
Developer Reply

Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)

5 / 5 Share
July 14, 2023

The app works great and helps a lot with organizing FAQs. The translations also work well. The support is exceptionally fast, helpful and very kind. It would be great to have the option of formatting the questions as h2 or h3. This is important for SEO.

Store Using app Total reviews Average rating
YOHANN 4 months 3 5.0
Developer Reply

Thank you for your wonderful review! We're thrilled to hear that our app works great and has been beneficial in organizing your FAQs. We're delighted that the translations feature meets your expectations as well. Your kind words about our support team mean a lot to us. We strive to be exceptionally fast, helpful, and kind in assisting our valued customers like you. Regarding the option to format questions as h2 or h3 for better SEO, we genuinely appreciate your feedback. We're always looking to improve our app, and your suggestion will be taken into serious consideration as we continue to enhance our features. If you have any more ideas or questions, please feel free to share them with us. Your feedback is valuable, and we're committed to providing you with the best possible experience. Thank you for choosing us, and we look forward to continuing to support you!

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