All reviews

Rating Breakdown

  • 5
    99% (419 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Oct. 27, 2023

Great app and even better service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive review! We're delighted to hear that you think our app is great, and we're even more pleased that you found our service to be better. If you ever have more feedback or need assistance, feel free to reach out. We're here to help and appreciate your support!

5 / 5 Share

Oct. 5, 2023

I had a few problems trying to install this app at first, (problems with my computer, not with the app), so I contacted the developer for assistance. I have to say that his level of support was truly exceptional! He answered all of my emails within minutes and didn't stop helping until we'd resolved the issue. I've not often experienced technical support as good as this so I felt it was worth mentioning. Regarding the app, it does everything I need from an FAQ page, easy to set up, easy to try out different colour combinations etc. and intuitive to use. I can definitely recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with our app and support. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. Happy using! 😊🌟

5 / 5 Share

Oct. 3, 2023

The app itself and the developer behind it are amazing! The guy helped me resolve all my issues in no time. Highly recommend!

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our app and our developer. If you ever need further assistance, feel free to reach out. We truly appreciate your recommendation! 😊🌟

5 / 5 Share

Sept. 22, 2023

I would highly recommend using this FAQ app. It's very easy. The creator of this app is very kind and helpful. The app itself is easy to navigate and is also customizable.

Store

FWSS

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our FAQ app and finding it easy to use. Our team works hard to provide a seamless experience, and it's wonderful to know that you appreciate it. If you ever have any questions or need further assistance, don't hesitate to reach out. Happy navigating!

5 / 5 Share

Sept. 10, 2023

amazing app, a little difficult when first trying to set up so I do recommend making a clearer guided tutorial for how to do that and a step-by-step process for new users.

Using app

12 days

Total reviews

18

Average rating

4.9

Developer Reply

Thank you for your valuable feedback! We're delighted to hear that you find our app amazing. We'll definitely take your suggestion to heart and work on creating a more detailed setup tutorial for new users. Your input is incredibly helpful in making our app even better. If you ever have more suggestions or questions, please feel free to share. We're here to assist you every step of the way!

5 / 5 Share

Aug. 11, 2023

Great app for an organised and good to manage FAQ, exactly what I needed. Also the Multi language support in combination with shopify markets works great. The developer is very easy to reach and will personally make sure your questions, concerns and requests are met. Keep up the great work!

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our FAQ management solution aligns perfectly with your needs. It's fantastic to know that the multi-language support, especially in conjunction with Shopify markets, is serving you well. Your kind words about our support mean a lot to us. We pride ourselves on offering excellent customer service, and it's wonderful to hear that our efforts are making a positive impact. We're always here to assist you with any questions, concerns, or requests you might have. Your encouragement truly motivates us to keep up the great work and continue providing you with valuable solutions. If you ever need anything else, don't hesitate to reach out. We're here to help, and we look forward to supporting you further. Thanks again for choosing our app!

5 / 5 Share

Aug. 8, 2023

The app is easy to set up and looks a lot better on our site than just a text list of faq's. Customer service was also prompt and helpful when we had a question.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We're delighted to hear that setting up the app was a breeze and that it's enhancing the appearance of your site with a more appealing FAQ section. Should you need any further help or have more feedback, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!

5 / 5 Share

Aug. 4, 2023

This app is great, and we had alot of support form the online chat where needed when we didnt know how to do something. highly recommend :)

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

The app is easy to use and meets most of my expectation. The developer is supportive and really nice

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

A good app that does what it is supposed to. We used it for many years and only moved on because our current theme has an FAQ template.

Using app

About 2 years

Total reviews

13

Average rating

3.8

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our app served you well for many years and met your needs. It's always a pleasure to know that our users have found value in what we offer. While you've moved on, we're glad our app was a part of your journey. If your needs ever change in the future, we'd be more than happy to welcome you back. Thank you again for your support and kind words!

5 / 5 Share

July 27, 2023

I like this app very much, it helps me a lot! He can be very helpful and the people are very nice and I am very happy with it

Store

Urevo

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team takes pride in providing excellent service, and we're delighted to have made you happy. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you anytime!

5 / 5 Share

July 27, 2023

The app is a great app to use. However, I was surprised by how good the customer support was in helping us out with an issue we encountered. In no time they resolved it swiftly. Great app and great customer service. 100% recommended.

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your glowing review of our app! We're delighted to hear that you find it to be a great tool to use. Our team has worked hard to create a user-friendly and enjoyable experience, so your kind words are truly rewarding. We're also thrilled that our customer support team was able to assist you promptly and efficiently. Providing top-notch customer service is a priority for us, and your satisfaction is our ultimate goal. Your recommendation means a lot to us, and we're committed to maintaining the same level of excellence for all our users. Thank you once again for choosing our app and for sharing your positive experience. If you ever need any further assistance or have any feedback, feel free to reach out. We're here to help!

5 / 5 Share

July 26, 2023

Bhushan, the developer, is EXCELLENT. I ran into an issue switching themes and really could not figure out how to fix the issue I had. They jumped in, offered to fix it for me, followed up, got everything running. This is TOP NOTCH SERVICE and someone that actually cares. I cannot say enough good things about this company.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that we provided you with excellent support and went above and beyond to resolve your theme switching issue. Our team takes pride in delivering top-notch service and making sure our customers are satisfied. We truly appreciate your feedback, and if you ever need any further assistance, don't hesitate to reach out. We're always here to help!

5 / 5 Share

July 24, 2023

Simple and intuitive. I had some technical questions and the support was available in a flash. They really took the time to understand my needs and have provided a solution within 10 minutes. Highly recommended.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're delighted to hear that you found our app simple and intuitive to use. Our team takes pride in offering swift and helpful support, and we're thrilled we could assist you with your technical questions. Providing timely solutions and understanding our customers' needs is always our top priority. Your recommendation means the world to us! Should you have any more questions or need further assistance, don't hesitate to reach out. We're here to help anytime!

5 / 5 Share

July 21, 2023

easy to install, good contact with developer, good design options and easy to change. Recomendable.

Store

VAEVS

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! I'm thrilled to hear that you found our product easy to install and had a positive experience interacting with me. It's great to know that you appreciate the variety of design options available and found it effortless to make changes. Your recommendation means a lot to us!

5 / 5 Share

July 20, 2023

Thanks for providing an easy to install and set up FAQ application - and it does what we need for our site without any issues. I have only needed support once and that turned out to be a Shopify issue, but I had an immediate response. thanks Bev

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a kind review! I'm thrilled to hear that our FAQ application was easy to install and set up, and that it fulfills your needs perfectly without any problems. Your satisfaction is our ultimate goal, and we're delighted that our product aligns so well with your stores requirements!

5 / 5 Share

July 17, 2023

Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)

5 / 5 Share

July 14, 2023

Excellent 5 star service. We had a problem with how our FAQ was showing up on our site and we contacted customer service. The changes were made within an hour. The rep was friendly, professional and we were very satisfied how it was solved for us almost immediately. Gail Gabbert

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with our service. We apologize for the initial problem with your FAQ display, but we're delighted that our customer service team promptly resolved it for you within an hour. We pride ourselves on being friendly and professional in our interactions, and we're thrilled to know that you were very satisfied with the immediate solution provided. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you.

5 / 5 Share

July 14, 2023

The app works great and helps a lot with organizing FAQs. The translations also work well. The support is exceptionally fast, helpful and very kind. It would be great to have the option of formatting the questions as h2 or h3. This is important for SEO.

Store

YOHANN

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that our app works great and has been beneficial in organizing your FAQs. We're delighted that the translations feature meets your expectations as well. Your kind words about our support team mean a lot to us. We strive to be exceptionally fast, helpful, and kind in assisting our valued customers like you. Regarding the option to format questions as h2 or h3 for better SEO, we genuinely appreciate your feedback. We're always looking to improve our app, and your suggestion will be taken into serious consideration as we continue to enhance our features. If you have any more ideas or questions, please feel free to share them with us. Your feedback is valuable, and we're committed to providing you with the best possible experience. Thank you for choosing us, and we look forward to continuing to support you!

5 / 5 Share

July 10, 2023

Good app! especially the free plan is really good, if you want more option you can upgrade, but for me somebody that just started with a webstore, the free plan is very very good!, i had some problems installing it, but the customer service is 5/5, fast reply and good information!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

I appreciate your kind words! Thank you for the positive review of our app. I'm delighted that you find the free plan to be excellent, especially as someone new to store. If you ever need additional features, we offer upgrades, but we're thrilled that the free plan is meeting your needs perfectly. Our customer service team is always here to help, and we're glad they provided fast and informative support. Thank you for choosing our app, and we value your feedback!