HelpLab FAQ Page, Product FAQs
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We are absolutely in love with this app! It offers a wide range of features and the developer is exceptionally responsive and prompt in addressing any concerns. We had encountered an issue where we lost all our FAQs, but the support team was incredibly helpful in restoring everything seamlessly.
Thank you so much for your wonderful review! I'm thrilled to hear that you love our app and have found it to be valuable with its wide range of features. Our team takes great pride in providing excellent support, and we're glad that we could promptly address your concerns and restore your FAQs seamlessly which were deleted manually by mistake by your team member. We do have encrypted backups which makes restore process easy and seamless. Thanks again and welcome onboard.
Had this app since the beginning. But now finally started working on a better FAQ page. Bought the year plan and the templates look clean. Service is quick and helpful. Thank you.
So happy to read such a nice review! Thanks for spending your time writing this :) Welcome onboard!
Fast response to my inquiries and provides great assistance to my problem. I would recommend this app because of the service I'm receiving. Thank you
Thank you for your kind words! We're delighted to know that you appreciate our fast responses and the great assistance provided to solve your problems. Your recommendation means a lot to us, and we're grateful for your support.
Very easy to use and fantastic support. Has great functionality with potential for use in many applications. Highly recommended.
This is a straight forward solution to a most needed resource on every website: a FAQ section. 100% customizable and easy to follow steps to ensure that the FAQ page or section created matches the brand or look of the site. Reorganize questions, add sections, add menu to jump directly to sections. show/hide questions... you name it, this app has it all. The app is fully backed by a an experienced dev team that will stop at nothing to help you set things up the right way.
Thank you so much for your wonderful review! We're thrilled to hear that you found our FAQ solution to be exactly what you needed for your store. We designed our app with customization and ease of use in mind, so it's great to know that you found it 100% customizable and easy to follow. We believe that every store should have a well-organized FAQ section that aligns with its brand and appearance, and we're glad that our solution helped you achieve that. Our dedicated development team takes great pride in their work, and we're grateful for your kind words about their expertise and commitment. We're always here to assist you and ensure that you set things up just the way you want them. Feel free to reach out to us anytime if you need further assistance or have any questions. Thank you once again for choosing our app and for taking the time to share your positive experience. We truly appreciate your support, and we look forward to serving you even better in the future!
Convenient. The developer was very professional to help me solve big trouble. Awesome! Thanks to the developer named Bhushan.
This review means a lot! Thanks a lot for taking out some time to write it out! Glad to hear that app met your needs.
Great app and amazing customer support! I was having an issue with formatting and the team contacted me immediately to resolve.
Thank you for such thoughtful review! Your satisfaction is my topmost priority so glad you recognized that :) Welcome onboard!
Thanks Bhushan for your great support Very good and easy to use app I wished I could have a "technie" as good as Bhushan in my team :D
This review means a lot! Thanks a lot for taking out some time to write it out! Glad to hear that app met your needs.
Just wanted to say thankyou for this excellent FAQ ap. I wanted to add a clear FAQ in a style of an accordion that makes it easy for customers to open up that area and it does also help build some trust with my customers. Also thanks for the super quick support from Brushan.
So happy to read such a nice review! Thanks again for spending time and writing a review. Welcome onboard!
The idea is good. If you have a Dutch store you are forced to get a premium subscription. You can not translate the text into your store's languages This was my bad he contacted me and solved it
Appreciate a lot :) Thanks for understanding and giving me a chance to serve you. For clarification to others, if you have just 1 language on your store, you don't need a premium subscription of app. You can simply create FAQs in your primary language and app would adapt that and work as usual. Premium subscription is only require if you have more than 1 language :)
Great app it does exactly what i needed, I would highly recommend, and exceptional customer service Thank you
It means so much to me! Thanks a lot for such a nice review. Welcome onboard!
I have tried a few of the apps for FAQs and product questions. So far I Iike this one because it's simple but also quiet adaptable. With other apps I often hit issues because they only work on shopify 1 or shopify 2 themes. With this app there a few different ways to implement it. You don't end having to uninstall it and go and find another app!
Happy to see such satisfactory review! Thanks for being a merchant from such a long time. Glad to see that you found app very easy to use.
Excellent app! Very straightforward and intuitive. Nice customization options. Quick to set-up. I had only one question and Bhushan answered it immediately. Can't ask for more. Highly recommend.
Happy to see such satisfactory review! Glad to hear that you found app easy to use and you were able to achieve your goals! Welcome onboard.
The app is very good and easy to use, love it! Been using it for a while now and still happy with it. Also the customer service is amazing, Bhushan was so nice and helped me very quickly!
Amazing app, wonderful support—so fast and answered the question right away. Super intuitive app that can be customized to fit your design, just what I was looking for. Thank you!
Happy to hear that you found app customizable based on your needs and design! Welcome onboard!!
Great response time and a willingness to help tweak CSS settings, which is huge for companies who aren't familiar with it. I also love that you can plug FAQs anywhere on your site. Recommend!!
Always happy to help whenever you need! Glad you found app really pluggable and useful for you needs!
This has been super easy to use and they have continued to update and expand the features. Customer service is extremely quick and based in the US. Highly recommend.
Made me really happy reading such nice feedback! Happy to have you onboard and have a long term relationship. Thanks for recommendation!
Quick responses from the developer and it works very well. Simple to use and does the exact job I needed.
Welcome onboard! Thanks a lot for such a nice review.
Incredible app! I am more than satisfied with the functions and with the excellent support. Quick responses and more than helpful!!
Glad app met all your needs and making a difference!
Hands down my favourite FAQ app. It's clean, intuitive and the support is incredible. Never been a time when Bhushan didn't sort things for me. 5/5, recommended to everyone!
So happy to read such satisfying review! So glad you chose us over others for your store. Welcome onboard!
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