All reviews

Rating Breakdown

  • 5
    99% (426 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

July 24, 2023

Simple and intuitive. I had some technical questions and the support was available in a flash. They really took the time to understand my needs and have provided a solution within 10 minutes. Highly recommended.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're delighted to hear that you found our app simple and intuitive to use. Our team takes pride in offering swift and helpful support, and we're thrilled we could assist you with your technical questions. Providing timely solutions and understanding our customers' needs is always our top priority. Your recommendation means the world to us! Should you have any more questions or need further assistance, don't hesitate to reach out. We're here to help anytime!

5 / 5 Share

July 21, 2023

easy to install, good contact with developer, good design options and easy to change. Recomendable.

Store

VAEVS

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! I'm thrilled to hear that you found our product easy to install and had a positive experience interacting with me. It's great to know that you appreciate the variety of design options available and found it effortless to make changes. Your recommendation means a lot to us!

5 / 5 Share

July 20, 2023

Thanks for providing an easy to install and set up FAQ application - and it does what we need for our site without any issues. I have only needed support once and that turned out to be a Shopify issue, but I had an immediate response. thanks Bev

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a kind review! I'm thrilled to hear that our FAQ application was easy to install and set up, and that it fulfills your needs perfectly without any problems. Your satisfaction is our ultimate goal, and we're delighted that our product aligns so well with your stores requirements!

5 / 5 Share

July 17, 2023

Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)

5 / 5 Share

July 14, 2023

Excellent 5 star service. We had a problem with how our FAQ was showing up on our site and we contacted customer service. The changes were made within an hour. The rep was friendly, professional and we were very satisfied how it was solved for us almost immediately. Gail Gabbert

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with our service. We apologize for the initial problem with your FAQ display, but we're delighted that our customer service team promptly resolved it for you within an hour. We pride ourselves on being friendly and professional in our interactions, and we're thrilled to know that you were very satisfied with the immediate solution provided. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you.

5 / 5 Share

July 14, 2023

The app works great and helps a lot with organizing FAQs. The translations also work well. The support is exceptionally fast, helpful and very kind. It would be great to have the option of formatting the questions as h2 or h3. This is important for SEO.

Store

YOHANN

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that our app works great and has been beneficial in organizing your FAQs. We're delighted that the translations feature meets your expectations as well. Your kind words about our support team mean a lot to us. We strive to be exceptionally fast, helpful, and kind in assisting our valued customers like you. Regarding the option to format questions as h2 or h3 for better SEO, we genuinely appreciate your feedback. We're always looking to improve our app, and your suggestion will be taken into serious consideration as we continue to enhance our features. If you have any more ideas or questions, please feel free to share them with us. Your feedback is valuable, and we're committed to providing you with the best possible experience. Thank you for choosing us, and we look forward to continuing to support you!

5 / 5 Share

July 10, 2023

Good app! especially the free plan is really good, if you want more option you can upgrade, but for me somebody that just started with a webstore, the free plan is very very good!, i had some problems installing it, but the customer service is 5/5, fast reply and good information!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

I appreciate your kind words! Thank you for the positive review of our app. I'm delighted that you find the free plan to be excellent, especially as someone new to store. If you ever need additional features, we offer upgrades, but we're thrilled that the free plan is meeting your needs perfectly. Our customer service team is always here to help, and we're glad they provided fast and informative support. Thank you for choosing our app, and we value your feedback!

5 / 5 Share

July 7, 2023

We are absolutely in love with this app! It offers a wide range of features and the developer is exceptionally responsive and prompt in addressing any concerns. We had encountered an issue where we lost all our FAQs, but the support team was incredibly helpful in restoring everything seamlessly.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! I'm thrilled to hear that you love our app and have found it to be valuable with its wide range of features. Our team takes great pride in providing excellent support, and we're glad that we could promptly address your concerns and restore your FAQs seamlessly which were deleted manually by mistake by your team member. We do have encrypted backups which makes restore process easy and seamless. Thanks again and welcome onboard.

5 / 5 Share

June 27, 2023

Had this app since the beginning. But now finally started working on a better FAQ page. Bought the year plan and the templates look clean. Service is quick and helpful. Thank you.

Store

Middo

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

So happy to read such a nice review! Thanks for spending your time writing this :) Welcome onboard!

5 / 5 Share

June 26, 2023

Fast response to my inquiries and provides great assistance to my problem. I would recommend this app because of the service I'm receiving. Thank you

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to know that you appreciate our fast responses and the great assistance provided to solve your problems. Your recommendation means a lot to us, and we're grateful for your support.

5 / 5 Share

June 2, 2023

Very easy to use and fantastic support. Has great functionality with potential for use in many applications. Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Very nice app and amazing support! the founder is so nice, very quick to respond and assist with any problem

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

This is a straight forward solution to a most needed resource on every website: a FAQ section. 100% customizable and easy to follow steps to ensure that the FAQ page or section created matches the brand or look of the site. Reorganize questions, add sections, add menu to jump directly to sections. show/hide questions... you name it, this app has it all. The app is fully backed by a an experienced dev team that will stop at nothing to help you set things up the right way.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you found our FAQ solution to be exactly what you needed for your store. We designed our app with customization and ease of use in mind, so it's great to know that you found it 100% customizable and easy to follow. We believe that every store should have a well-organized FAQ section that aligns with its brand and appearance, and we're glad that our solution helped you achieve that. Our dedicated development team takes great pride in their work, and we're grateful for your kind words about their expertise and commitment. We're always here to assist you and ensure that you set things up just the way you want them. Feel free to reach out to us anytime if you need further assistance or have any questions. Thank you once again for choosing our app and for taking the time to share your positive experience. We truly appreciate your support, and we look forward to serving you even better in the future!

5 / 5 Share

May 19, 2023

Walked me through my issues to find a resolution. Very responsive and willing to go above and beyond to ensure satisfaction.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your patience so much! Glad to hear that you like my support. Welcome onboard :)

5 / 5 Share

May 16, 2023

Convenient. The developer was very professional to help me solve big trouble. Awesome! Thanks to the developer named Bhushan.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

This review means a lot! Thanks a lot for taking out some time to write it out! Glad to hear that app met your needs.

5 / 5 Share

May 1, 2023

Great app and amazing customer support! I was having an issue with formatting and the team contacted me immediately to resolve.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for such thoughtful review! Your satisfaction is my topmost priority so glad you recognized that :) Welcome onboard!

5 / 5 Share

May 1, 2023

Thanks Bhushan for your great support Very good and easy to use app I wished I could have a "technie" as good as Bhushan in my team :D

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

This review means a lot! Thanks a lot for taking out some time to write it out! Glad to hear that app met your needs.

5 / 5 Share

April 28, 2023

good support and excelent experience, if you need a full faq page this is the app ! I didn't have any problems.

Store

PUSIG

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate your comments and thoughtful review! It means so much to me! Welcome onboard.

5 / 5 Share

April 26, 2023

Just wanted to say thankyou for this excellent FAQ ap. I wanted to add a clear FAQ in a style of an accordion that makes it easy for customers to open up that area and it does also help build some trust with my customers. Also thanks for the super quick support from Brushan.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So happy to read such a nice review! Thanks again for spending time and writing a review. Welcome onboard!

5 / 5 Share

April 22, 2023

The idea is good. If you have a Dutch store you are forced to get a premium subscription. You can not translate the text into your store's languages This was my bad he contacted me and solved it

Using app

About 1 month

Total reviews

6

Average rating

3.2

Developer Reply

Appreciate a lot :) Thanks for understanding and giving me a chance to serve you. For clarification to others, if you have just 1 language on your store, you don't need a premium subscription of app. You can simply create FAQs in your primary language and app would adapt that and work as usual. Premium subscription is only require if you have more than 1 language :)