HelpHub FAQ Page, Product FAQs for Shopify

HelpHub FAQ Page, Product FAQs

Create beautiful FAQ page, support page or product FAQs
Rating
4.8
Feedback
214
Reviews
Chart
#1,720
Shopify

All reviews

5 / 5 Share
Oct. 3, 2022

Great app doing just what we need on our storefront. Super speedy help too! Thank you team for a great app.

Store Using app Total reviews Average rating
xo gifts 3 months 2 5.0
Developer Reply

So happy to read such a nice review! Glad to hear that you found app really helpful.

5 / 5 Share
Sept. 29, 2022

Super helpful add for adding FAQs! Intuitive, easy to implement, and great support at short notice. Can only recommend!

Store Using app Total reviews Average rating
Lichthaus Mösch 9 days 5 5.0
Developer Reply

So glad to hear it! Always happy to help you succeed!

5 / 5 Share
Sept. 20, 2022

So glad we found this app! Now, when customers have questions, we have a huge database of easy-to-find answers ready and waiting. I'm sure it will ease our customer support burden, provide a pleasing customer experience and boost sales. From a single keyword, customers can find the answer, click on a link then head to checkout (much better than filling in a contact form and waiting for answer).

Store Using app Total reviews Average rating
Leather Hero Australia 4 days 9 5.0
Developer Reply

So glad you found app really helpful for your use cases! Reducing your customer support time is our topmost priority! Happy to read such resonating review! Welcome onboard!

5 / 5 Share
Sept. 14, 2022

I love the simplicity of this app. Took all of 5 minutes to set up my FAQ page and I LOVE how the overall layout works. I'm still wrapping my head around Shopify but this app was super easy and support was great with answering a question I had, a response in a few hours despite the time difference from Australia to the US. 10/10 recommend!

Store Using app Total reviews Average rating
Kayla's Candle Co Over 1 year 2 5.0
Developer Reply

Your satisfaction is my top priority so glad you recognized that! Happy to hear that you found app really user friendly & easy to use. Welcome onboard!

5 / 5 Share
Sept. 13, 2022

Great app! Really nice designed templates and I love the featured FAQ sections at the top of the page. Highly recommend.

Store Using app Total reviews Average rating
3D My Rental 6 months 3 5.0
Developer Reply

Thank you! So glad to read such a nice review. It really means a lot. Welcome onboard!

5 / 5 Share
Sept. 1, 2022

It is very easy to use and much more flexible than I expected. I contacted support to adjust the scrolling behavior, and he responded and gave a fix right away; such a wonderful support service.

Store Using app Total reviews Average rating
Developer Reply

Feels so great to read such honest reviews! Glad you found app really flexible for your needs. Thanks a lot!

5 / 5 Share
Aug. 27, 2022

This is an amazing app considering all its free features. I hope to use it well into the future. Thank you to the whole team who have given a chance to many up and coming businesses with your app, you're all incredible!

Store Using app Total reviews Average rating
Jewelled Me 4 days 13 5.0
Developer Reply

Wow! It means so much to read reviews like this. Merchants like you really give me an energy to give 100% every days and provide apps & tools free of cost to make your business succeed. Thanks again for motivation!

5 / 5 Share
Aug. 7, 2022

it helps bring a cleaner and easy-to-read layout for our FAQ page, and it isn't difficult to use. but will be great if we don't need to put the faq page under the 4 default categories.

Store Using app Total reviews Average rating
JILLSTUART Eyewear About 1 month 2 5.0
Developer Reply

So glad to hear you found FAQ page easy to read and cleaner! Appreciate your feedback. Regarding your default slug in URL: That's a limitation from Shopify where they only allow pre-defined slug. We do have a ticket open with them to open it up for regular URLs so hoping to have an update from them soon!

5 / 5 Share
July 26, 2022

lent supporting, very attentive and thoughtful Quick response I'm satisfied and recommend this app to everyone

Store Using app Total reviews Average rating
CuraLife Over 1 year 8 4.1
Developer Reply

So glad to hear this :) Pleased to hear that you would recommend app to others! Welcome onboard!

5 / 5 Share
July 20, 2022

Did not know how to design my page. Submitted a ticket. Got an answer in 2 minutes, it was superfast and I am very satisfied

Store Using app Total reviews Average rating
Rug the Rock About 13 hours 6 5.0
Developer Reply

Very happy to see such satisfactory feedback! Just an email away if you need anything :) Welcome onboard!

5 / 5 Share
July 7, 2022

Great customer service! I had a technical issue with the FAQ page not loading correctly and they were quick and happy to help!

Store Using app Total reviews Average rating
Saint Morgan About 23 hours 1 5.0
Developer Reply

So happy to read such satisfactory review! Glad you liked my customer service! Welcome onboard.

5 / 5 Share
July 6, 2022

By far, this App seems working great, so is the support from the team. Will see if there is room for improvement and where it leads.

Store Using app Total reviews Average rating
Stripoo 5 days 2 5.0
Developer Reply

So glad to hear this! Always happy to help satisfy your needs.

5 / 5 Share
June 7, 2022

Super easy to use and customize. I really enjoy the look of it on our website. At one point I had a question about how to use one of its features, and the response time from support email was immediate. So awesome. What a great little app! Love it :)

Store Using app Total reviews Average rating
Brass And Winds Over 1 year 1 5.0
Developer Reply

Feels so great to see such review! Thanks a lot for your valuable time writing this review. So glad you liked an app.

5 / 5 Share
June 1, 2022

We're only in the initial stages of setup but the app is great so far and the support is fantastic, would highly recommend,

Store Using app Total reviews Average rating
Greenhouses Direct - UK About 4 hours 1 5.0
Developer Reply

Thank you so much for leaving review at such an early stage! So glad that you already loving an app! Welcome onboard.

5 / 5 Share
May 27, 2022

So far I like this app. I needed some css changes and developer was very quick to help me out. Thank you.

Store Using app Total reviews Average rating
FullyVital 24 days 3 5.0
Developer Reply

So glad to hear that! Always happy to help.

5 / 5 Share
May 20, 2022

The application is great! It's super easy to use and the design features are great. I really like the search bar feature which is very efficient. Special mention for the support : If you have any questions about the features, support is always there to help you and it is very reactive!

Store Using app Total reviews Average rating
Sophie d'Agon 2 days 2 5.0
Developer Reply

Wow! Made me happy reaching such a nice review! Thanks for spending time writing review for my app. Appreciate it a lot. Glad to hear that you loved the features & support.

5 / 5 Share
May 18, 2022

We just installed the app today but from what I have seen so far the app is highly customizable, the developer is quick to respond & super helpful with making adjustments for little things I could not do myself manually within the app. Thank you!

Store Using app Total reviews Average rating
Routine Olfactory Lab About 24 hours 1 5.0
Developer Reply

Thank you for such a nice review! Those words really mean a lot.

5 / 5 Share
May 17, 2022

i love everything about it, it worked perfect for my needs and what i was looking for and the fast, and helpful customer support is what really sealed the deal for me. I highly recommend this app for all shopify users!

Store Using app Total reviews Average rating
Developer Reply

So glad to hear that about my service! This really means a lot. Welcome onboard!

5 / 5 Share
May 10, 2022

This app is the best - Super easy to use, looks beautiful on the site and outstanding customer support. Highly recommend!

Store Using app Total reviews Average rating
Opal Pets 8 months 2 5.0
Developer Reply

So grateful to hear this feedback! Thanks a lot for your time reviewing my app.

5 / 5 Share
May 2, 2022

I used this app for faq on my product. It like really clean and fits perfectly with my site. The developer is very efficient, super nice, and helpful. It’s my first time paying for a app monthly as I’m new to Shopify. I have to say, I don’t mind with this level of service received and how well the app works.

Store Using app Total reviews Average rating
bellamonroehair About 16 hours 2 5.0
Developer Reply

Thanks a ton for such a nice review! Appreciate it a lot.

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