All reviews

Rating Breakdown

  • 5
    98% (2,712 ratings)
  • 4
    1% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 94% (2,606)
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5 / 5 Share

April 2, 2026

Great service; strong app. Recommended without reservation.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2026

Support ist super

Store

7 ZORAS

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2026

This app has way more features than the Shopify Bundles app and when it wasnt doing exactly what I wanted it to do, Aysan was such a big help! Great App, still have a ton to learn about it.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 2, 2026

Great app and great support team. Aysan was the MVP being quick to help us with our needs. I strongly recommend FBP!

Using app

About 4 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

April 2, 2026

Top service

Using app

About 4 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

April 2, 2026

The customer service from their team is second to none, particularly Ian. He was friendly and attentive through my whole development process, and even when we got stuck, he stayed with me running multiple tests to fix the problem. I can not thank him enough, and frankly have never received customer support to such a great degree.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 2, 2026

I needed to connect the button to the cart drawer, and Ian helped me out. He got the job done in about two minutes and even asked if I wanted to make an additional modification that would improve my bundle—and I said yes! He finished that job in just one minute, too. Ian is really great.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

Really helpful support team

Store

REGUL8

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

top hilfe bekommen

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2026

Very nice guy I like his work and very honest name : ( Jazz) Love you Jazz

Store

SEROMMA

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Ben was very helpful in fixing an issue with my bundles. He was patient and even escalated to make sure the problem was fixed before he let me go.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Great customer service. Special mention to Adriana for her fast and clear responses.

Store

Nuvia

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 1, 2026

I chose this app over several other alternatives—and I haven’t regretted it for a single second. The main reason? Lily. From the very beginning, she went far beyond what I would consider “normal” support. I came in with quite a complex setup involving bundle pricing, custom logic for quantities, and very specific requirements around how prices should behave and display. This wasn’t a standard “click here, do that” type of question—it required real understanding, patience, and creativity. Lily didn’t just answer—she *worked through the problem with me*. She tested scenarios, explained limitations honestly (especially around Shopify constraints), suggested smart workarounds, and even involved the technical team when needed. On top of that, she implemented changes, adjusted configurations, and even customized parts of the design with CSS—all in real time. What impressed me the most: * She fully understood complex requirements quickly * She stayed engaged the entire time and kept me updated * She found practical solutions instead of just explaining limitations * She went the extra mile without hesitation * She was incredibly friendly and professional throughout At one point I told her I didn’t have words—and I meant it. This kind of service is *not* something you come across every day. Lily is, without exaggeration, one of the best ambassadors a company could possibly have. If this is the level of support behind this app, then choosing it was one of the easiest decisions I’ve made. Thank you, Lily

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Aysan was an absolutely amazing help and made the set experience great! Lara did a great job as well by helping set up our bundle page!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2026

Really really cool app! And the support is just fantastic! Aysan helped me to fix every of my problems in literally no time.

Store

RCKTCRW

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

very helpfull guys it halped me a lot !!!!1

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Ben was helpful and fixed up my issue right away, thanks!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

FBP is a fantastic app - Easy to use and works reliably. Sally helped me setup and make a few modifications to fit my site - She was fantastic and made the process easy!

Using app

About 2 months

Total reviews

14

Average rating

4.7

5 / 5 Share

March 30, 2026

Ben provided fantastic support when we had issues with our widgets displaying correctly.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2026

Aysan was very supportive and offered clear solutions for our neccesities.

Store

Waterly

Using app

About 2 hours

Total reviews

2

Average rating

5.0