All reviews

Rating Breakdown

  • 5
    95% (415 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

June 8, 2022

Awesome service, just awesome. I had an issue with the instillation (that was Shopifies fault), left a ticket, was called back in a couple hours, resolved right away!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

They solve all problems with chat. The application works great, all autonomous. Just set it correctly and watchh. Thank you Cara!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

Cara is amazingly helpful and the app works amazing! Highly recommend for anyone needing orders fulfilled !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

Throughout the entire set up process Cara has taken the time to help us out. She provides the best customer service and made this such a smooth and easy process!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

Pretty intuitive app, works seamlessly with Shopify settings. As a larger store shipping ~100 orders a day with a mix of FBA and manual items, we used Shopify Plus flows to automate the fulfilment of the FBA orders only, still allowing us to manually fulfil orders. Cara was a huge help in troubleshooting what was a new process to both of us.

Using app

5 months

Total reviews

8

Average rating

4.6

5 / 5 Share

May 31, 2022

Great simple to use app, and great support team, especislly Cara! Cara helped me on many occassions.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

Cara was great and very helpful! She guided us through the entire process, and was highly responsive anytime we reached out for help.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2022

You need this! I love this app so much it has transformed our business and made everything so much easier! Not to mention, their Customer support is top shelf. Responses are quick and they are always able to meet my needs. Cara is outstanding!! Thanks so much!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Updated review, September 15th 2022: Cara is awesome and is always so helpful. She is thorough, detailed, responsive, and kind! Thanks for the help as always, Cara! Cara is fantastic! We had some orders that were stuck and she immediately responded and helped us understand what happened and also offered a solution for moving forward. Thanks for your help, Cara! We appreciate you!

Store

Brio AU

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Overall, I think Bytestand offers great integration between Shopify and Amazon FBA shipping. Bytestand's customer service is timely and helpful. Note: If your Shopify store receives Facebook orders for FBA items, don't expect automatic Bytestand fulfillment to occur due to the way Facebook places a temporary hold on their orders. Currently, you will need to manually request Bytestand fulfill these items after the hold is removed. I discussed automating this workflow with Shopify, who indicated they would pass along an enhancement request to their engineering team.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 12, 2022

Cara in the Support team is awesome, and extremely fast. Everything in the app is well described and also has video tutorials on youtube.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

May 10, 2022

Cara provided amazing support! Fix my mistake fast and explained the issue great. Hight recommend this app if you want to fulfill your Shopify order via Amazon FBA/MCF

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2022

good service, took the time to work on the issue until the problem was finally fixed. She has helped me in the past as well.

Store

Hanzo

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

Cara answered all my questions and walked me through the entire process step by step. I truly appreciate how knowledgeable she is. Amazing customer service I highly recommend

Store

Riven

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

Fantastic customer service! I did not know that I could do this for amazon australia?!Love that this app can free up so much of my time!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

Cara was so awesome at troubleshooting my store! All orders are now syncing with amazon and shipping is a breeze! no more late shipping, and irate customers to manage! Happy Monday to Cara and the team at Bytestand!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

I used this app which help me fulfill my Shopify orders automatically from amazon. really nice and amazing app to work with. easy to use and make a lot of work easier. Cara is really great. I was implementing the app and Cara helped me with that. very responsive.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

Had an issue related to subscription app which was not working with Amazon FBA, i raised the issue with help support via chat with "CARA" who was most helpful indeed. she sorted the problem in no time and went further to assist me in providing detailed instructions to get the customer order sorted. Bug shout out to CARA at Bytestand for sorting this and being incredibly helpful! If only everyone at all the help desk supports were as efficient as her then we would be well ahead of the game!!! Thank you again for excellent customer support from CARA!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2022

I love this app. Makes shipping so much easier. I never have to pack another order again and all inventory is synced and auto shipped through FBA. It's the best FBA app so far! Cara has been such a great help also with any issues we have had, which haven't been many! =]

Using app

6 months

Total reviews

14

Average rating

5.0

5 / 5 Share

April 2, 2022

I had a minor issue which turned out to be with Amazon (duuh) and not the app but Cara from their support team was incredibly helpful and took ownership of my issue from start till end. Definitively 5-star support and the app does what it should and is really easy to set up.

Using app

Over 1 year

Total reviews

1

Average rating

5.0