All reviews

Rating Breakdown

  • 5
    95% (325 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 8, 2022

Awesome service, just awesome. I had an issue with the instillation (that was Shopifies fault), left a ticket, was called back in a couple hours, resolved right away!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

Cara is amazingly helpful and the app works amazing! Highly recommend for anyone needing orders fulfilled !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

Throughout the entire set up process Cara has taken the time to help us out. She provides the best customer service and made this such a smooth and easy process!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

You need this! I love this app so much it has transformed our business and made everything so much easier! Not to mention, their Customer support is top shelf. Responses are quick and they are always able to meet my needs. Cara is outstanding!! Thanks so much!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Updated review, September 15th 2022: Cara is awesome and is always so helpful. She is thorough, detailed, responsive, and kind! Thanks for the help as always, Cara! Cara is fantastic! We had some orders that were stuck and she immediately responded and helped us understand what happened and also offered a solution for moving forward. Thanks for your help, Cara! We appreciate you!

Store

Brio AU

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Cara in the Support team is awesome, and extremely fast. Everything in the app is well described and also has video tutorials on youtube.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 10, 2022

Cara provided amazing support! Fix my mistake fast and explained the issue great. Hight recommend this app if you want to fulfill your Shopify order via Amazon FBA/MCF

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2022

good service, took the time to work on the issue until the problem was finally fixed. She has helped me in the past as well.

Store

Hanzo

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 27, 2022

Cara answered all my questions and walked me through the entire process step by step. I truly appreciate how knowledgeable she is. Amazing customer service I highly recommend

Store

Riven

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2022

Fantastic customer service! I did not know that I could do this for amazon australia?!Love that this app can free up so much of my time!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2022

Cara was so awesome at troubleshooting my store! All orders are now syncing with amazon and shipping is a breeze! no more late shipping, and irate customers to manage! Happy Monday to Cara and the team at Bytestand!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

Had an issue related to subscription app which was not working with Amazon FBA, i raised the issue with help support via chat with "CARA" who was most helpful indeed. she sorted the problem in no time and went further to assist me in providing detailed instructions to get the customer order sorted. Bug shout out to CARA at Bytestand for sorting this and being incredibly helpful! If only everyone at all the help desk supports were as efficient as her then we would be well ahead of the game!!! Thank you again for excellent customer support from CARA!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2022

I love this app. Makes shipping so much easier. I never have to pack another order again and all inventory is synced and auto shipped through FBA. It's the best FBA app so far! Cara has been such a great help also with any issues we have had, which haven't been many! =]

Using app

2 months

Total reviews

14

Average rating

5.0

5 / 5 Share

April 2, 2022

I had a minor issue which turned out to be with Amazon (duuh) and not the app but Cara from their support team was incredibly helpful and took ownership of my issue from start till end. Definitively 5-star support and the app does what it should and is really easy to set up.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2022

Great so far. Had an issue at first, but Cara was a rock star. Couldn't ask for better customer service. The people behind this are awesome. Thank you Cara. Brad

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

So far, works great! Knowledgebase docs and videos were very helpful to complete the configuration. Very helpful and responsive support as well!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

This is the right partner for connecting your Amazon to your Shopify store. Cara in customer service is a one person show, but she absolutely kills it. Customer service is the reason to choose this app as your partner. I also use their snap sync app. Both are solid.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2022

I was blown away by the level of customer support I received from Cara. She was very thorough in her response and took time to understand the issues I was having and made a custom video to address the problem and found the solution I needed. Awesome customer service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

The FBA Shipping app helped me provide shipping rates at check out with no guesswork and helped ship my Shopify orders from Amazon. Easy, fast, and customer service was helpful. Thank you

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

Great app and great customer service, they take care of you and they help you out with any question you have. huge shootout to Cara who helped me out on the setup

Using app

About 3 hours

Total reviews

1

Average rating

5.0