All reviews

Rating Breakdown

  • 5
    95% (406 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2020

the support engineer, Cara, is very knowledgable. Answer all the questions in quick manner and especially the video recordings make things easy to understand. Thanks.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

I have been using this app for a while now and it has worked flawlessly. I am almost carefree of all orders coming from the EU. Brexit has caused things to change but these guys are already working on it. Cant recommend it enough. And yeah, they have rock star customer support people like Cara!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Merci Cara pour cet accompagnement personnalisé. Il y des choses a bien configurer, normal, mais très disponible. Longue vie à cette superbe application !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

This app works as described. Cara was helpful beyond my expectations and answered the questions I had with screenshots & videos, while clarifying some aspects of Amazon Seller, FBA, MCF etc.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

the app guides you well through the installation process and is not a hassle in any way. it will save us a ton of time in the future! when we faced some issues due to our wrong settings set up, Cara was extremely helpful to resolve the issue and has even pointed out some other things she noticed in the settings that could be problematic. she even made a vid for our shop to guide us through the settings. Thank you Cara :) Recommend this app 10/10

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Works great. appreciate it and the great support. We recommend it to anyone using shopify and amazon together.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Great experience and everything working as it should! The app does what it is supposed to do. If you follow all the instructions you won't have any issues. The customer service is excellent. We always get fast and detailed responses to questions. Thank you ByteStand team!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

July 9, 2021

I love the simplicity of the app but I especially love the customer service that comes along with it. Cara is always there to answers all of my million questions with detail and ensures that I fully understand everything! Great and speedy customer service!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Best customer service I've ever come across. I've had a few issues (nothing to do with ByteStand) and their help is over the top. Responds very quickly and give detailed help. She usually sends videos that takes me through the whole process. I'm very impressed!

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 25, 2020

Great customer service from Cara, guided me through the process and everything was set up appropriately. 10/10 recommend

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

My customers were receiving an error at checkout and the orders were begin abandoned. Cara responded within minutes with a detailed explanation and recommendations to solve the issue.

Store

Pawlife

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Terrific customer service. Very easy to use. Cara was extremely helpful in helping me figure out my issues and stayed on the phone with me for more than 30 minutes. Look forward to using ByteStand and the other services they have to offer.

Store

Gemini

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I recommend this app, because of it functionality and professional customer support. In case we need support, receiving detailed instruction by e-mail. Thank you.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

We are very happy with this app. The customer service is excellent! I highly recommend this company!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2021

5 Stars for Cara! She's fantastic! Her excellent help fixed our Füd Vitamin Energy fulfilment issues! Much appreciated when I needed a hand with some technical elements! Shower her in confetti!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Great customer service from cara! Helped me to install the app properly and was very kind :) Also answered many questions and solved many small problems.

Store

KIVY

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Superb customer service. Thank You Cara for sorting out my issue so quickly and efficiently. Great Job! I would highly recommend and feel confident in service.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Awesome Support from Cara! This service is great and Bytestand offers many other very interesting features. Thanks.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Cara was such great help! She even took the time to make a video for me specifically to help me with my shipping details. Great customer service!! I would definitely recommend ByteStand to FBA Sellers on Amazon. Happy happy happy!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

CARA has been super helpful as per usual, cant thank her enough. Support for the app is great, if you do run into any issues

Using app

Over 3 years

Total reviews

1

Average rating

5.0