All reviews

Rating Breakdown

  • 5
    95% (415 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

Feb. 8, 2021

very useful app especially you are scaling. in addition to the app's outstanding functionality, cara is maybe one of the best customer service I've ever had for a very long time. she's knowledgeable about the problems and solutions, she listens to my situations, and provides really helpful advices.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Awesome support! Cara took the time to verify my store settings before launch and I really appreciate it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

Cara is a customer support superstar -- and the app works well for our FBA orders. Highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Cara did an awesome job and as a customer, I never had this kind of experience. Thank you for your service. I will definitely recommend this app to other Shopify users out there.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Super easy set up with this app! I had a question after set-up and Cara was extremely kind and helpful. I highly recommend this app!

Store

Brio UK

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Cara is doing some fantastic work and she goes above and beyond to assist. The only solutions that I found to automate the Amazon MCF orders fulfillment

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2021

A fantastic app! Takes the work out of the FBA integration process. Cara is extremely helpful & nice

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Just Amazing, i had a little problem with shipping set up, and Cara was really helpful and kind, she not just helped me fixing the problem, but she also showed me how set up a better shipping option for other product shipped with a different service. App Amazing, customer service even better. 5 stars earned

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

Perfect app. No problems. Customer support is absolutely excellent. Especially Cara. She went above and beyond to help. Super Job!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

the support engineer, Cara, is very knowledgable. Answer all the questions in quick manner and especially the video recordings make things easy to understand. Thanks.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

I have been using this app for a while now and it has worked flawlessly. I am almost carefree of all orders coming from the EU. Brexit has caused things to change but these guys are already working on it. Cant recommend it enough. And yeah, they have rock star customer support people like Cara!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Merci Cara pour cet accompagnement personnalisé. Il y des choses a bien configurer, normal, mais très disponible. Longue vie à cette superbe application !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

This app works as described. Cara was helpful beyond my expectations and answered the questions I had with screenshots & videos, while clarifying some aspects of Amazon Seller, FBA, MCF etc.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

the app guides you well through the installation process and is not a hassle in any way. it will save us a ton of time in the future! when we faced some issues due to our wrong settings set up, Cara was extremely helpful to resolve the issue and has even pointed out some other things she noticed in the settings that could be problematic. she even made a vid for our shop to guide us through the settings. Thank you Cara :) Recommend this app 10/10

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Works great. appreciate it and the great support. We recommend it to anyone using shopify and amazon together.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Great experience and everything working as it should! The app does what it is supposed to do. If you follow all the instructions you won't have any issues. The customer service is excellent. We always get fast and detailed responses to questions. Thank you ByteStand team!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

July 9, 2021

I love the simplicity of the app but I especially love the customer service that comes along with it. Cara is always there to answers all of my million questions with detail and ensures that I fully understand everything! Great and speedy customer service!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Best customer service I've ever come across. I've had a few issues (nothing to do with ByteStand) and their help is over the top. Responds very quickly and give detailed help. She usually sends videos that takes me through the whole process. I'm very impressed!

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 25, 2020

Great customer service from Cara, guided me through the process and everything was set up appropriately. 10/10 recommend

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

My customers were receiving an error at checkout and the orders were begin abandoned. Cara responded within minutes with a detailed explanation and recommendations to solve the issue.

Store

Pawlife

Using app

About 2 years

Total reviews

4

Average rating

5.0