All reviews

Rating Breakdown

  • 5
    95% (406 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2020

Awesome Support from Cara! Really straight forward, friendly and clear! Super pleased with them so far!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Bytestand gives a seamless integration between Shopify site and Amazon FBA. A gamechanging app and has helped us enormously. Incredible customer service too - they go the extra mile! Special thanks to Cara who is always a massive help!

Store

Nutrali

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I connected the app and got my first orders but I wasn't sure the connection was working. Reached out to Support, talked to Cara and her support was amazing. Everything was working fine, pretty good!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Fantastic and very simple app to use and set up. The instructional videos provided are very helpful. And Cara is always available to offer support and break it down very easily to help you resolve any issues. Thank you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

Excellent Customer Support to help with onboarding and ensuring everything is set up correctly and working smoothly. Thanks Cara!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

We have sold on Amazon since 2018 and the apps work perfectly for our business. Amazon import and FBA shipping. Trick is to watch the video guides. Once you have everything setup you can then ask the support team to check everything over. Byte stand were able to login to our store remotely and provide screen shot step by steps. Support provided by Cara was absolutely top notch. This is why we are giving a 5 star review.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

The setup works very smooth so far, customer service is great and Bytestand offers many other very interesting features. Happy to explore them all in the future!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Excellent service and great apps to link Amazon with Shopify! Cara in support is excellent and always available to help out with the set-up! The apps are excellent for Amazon sellers wanting to have FBA fulfilment.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Cara and Todd give a great customer service! The app works well. Does exactly what we needed it to do! Keep up the good work!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

This app has saved us so much time and money! They always handle help resolve our issues even if it means reaching out to other apps and working together with them. They are a small team so responses can take up to a few hours for them to get back to you on. Sometimes this can cause issues if it relates to a functionality that you need for sales. It is rare that we have had that issue. Overall 5 stars! Bytestand thank you for your incredible service! Everyone else reading this just buy the app and save yourself some time! Plus the more people on board the more people Byestand can hire. Which means quicker responses to tickets. Win-win! :) Special Thanks to Cara for helping us with our recent issue! You really went above and beyond! Bytestand don't let that one getaway! Cara is a keeper. Chelsea Lloyd Senior Brand Manager Flomentum

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 4, 2020

Cara Hefty was a great help. Very fast feedback and good solution. Thanks! The setup of the app was also feasible for me as a layman

Store

NO WESP

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

I was having some issue with mixed orders that where in CA, and Cara was able to quickly resolve it

Store

GLO24K

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2020

Great support staff. They are always there and very responsive to requests. 2 thumbs up for Bytestand and and the team.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

So happy with the customer service from this app! I knew I needed this app, but I really had no clue how to set it up. I reached out to confirm things were set up correctly and Cara helped me out. My settings were a mess (my words, not hers!). Cara's videos, quick emails, and offer to screenshare to resolve my issues were SO helpful. Things are running smoothly now. Thanks ByteStand!

Using app

2 months

Total reviews

11

Average rating

4.9

5 / 5 Share

July 23, 2020

Really nice app - especially considering that Shopify does not deliver this functionality itself - and superb support. I had a few mails with Cara and I can tell you that she is very nice and more than happy to help. Feedback is very much appreciated and I think this team is heading in the right way. If you're using FBA and you want to connect it to Shopify, then this is your solution.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2020

Great app to save time by automating orders. The customer support is amazing, they were a real help with my complex UK/EU + FBA/manual requirements. I've saved hours of my time using this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2020

Thank you guys. They fix the problems we had with the App FBA Amazon owing to some wrong settings. Sooo precious!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2020

These guys have great service and are super helpful for getting a novice like me set up. I highly recommend giving this a go it's worth every penny

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

Great app. Does exactly what I need it to do. Customer support are also fast and helpful. This is really the best option when using Amazon FBA and shopify together.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Soooo if you use Shopify and Amazon this App is a "must-have" For example we now can ship all our products to UK, Germany, France, Italy, Spain at very reduced Amazon shipping rates AND it's just about 100% automated. Now it can be a bit tricky to set up as it's not always straight forward BUT with a little help from the excellent ByteStand support group, this capability makes our business so much more scalable and consistent. We now personally only ship products outside the amazon areas. For example, if we get US orders we have to fulfil these ourselves. However, if we stocked product in Amazon US we could get the app to cover Shopify Fulfilment for the US too. Overall I'm VERY impressed. Just be aware it can be a little more involved to get this up and operating properly. BUT when it is up and working ITS BRILLIANT........ Thanks, Todd for your help when we needed some assistance. Cara is also great at fixing my issues really quickly ..... wooo hooooo

Using app

11 months

Total reviews

3

Average rating

5.0