All reviews

Rating Breakdown

  • 5
    95% (416 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

July 6, 2019

I've recently launched in the US using FBA to fulfill orders from my site. Using ByteStand automates the process of sending orders to Amazon and pulling the fulfillment info back. I had a slight issue in that the orders though fulfilled on Amazon weren't changing from open status on my store. I asked Chip from ByteStand to take a look and he did so very quickly. Turned out the fault was with Amazon being slow to actually ship so the BStand app was working fine. Outstanding customer service and a good product. Highly recommend. Thanks guys.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2019

Fab App and fab customer service. Does exactly what it says on the tin. Customer service is very responsive and more importantly very knowledgable. I'm know enjoying fully automated dispatch which is a huge relief. Thanks Bytestand!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2019

The ByteStand app works like a charm and the service they provide me is the best I ever had with any other app developers. Two thumbs up guys!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2019

I use FBA Shipping to handle our US and Canadian Shopify orders. It works excellent for what we need and their customer service has been A++. Would highly recommend using FBA Shipping for anyone that wants to easily integrate Amazon shipping fees on their Shopify store.

Store

Junibel

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2019

We used this app to replace a $500 per month multi-region fulfilment service that was becoming more and more inconvenient and meant we had to have both Amazon and alternate inventory in the USA,UK and Australia. Now we have only Amazon inventory and all our Shopify orders for US, European Union and Australian delivery are automated through FBA shipping by Bytestand. All that for $65 per month plus Bytestand’s tip that I could email Shopify, move to annual payment for the basic service level and still enjoy Carrier-calculated shipping for no extra cost (not advertised but available) That alone has saved us about $50 per month! Set up for 3 seller central channels was simple but you have to pay attention. Also because we still fulfil non FBA to other countries we had to use Locksmith together with the weight based shipping workaround that Bytestand explain, which is a clever solution to a Shopify limitation that only allows one fulfilment solution for each Product Name. As a result we now have an FBA product collection and a duplicate Non-FBA product collection with Locksmith limiting visibility by country. This was the most fiddly part of set up but is working really well. The Bytestand team checked it was all working when complete and fixed an error I had made. Great support. Great solution for multi-region fulfilment!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

App works really well - opens the order and it's created on Amazon straight away - providing the right quantity is availability. Also fantastic support from Cara when enabling the app and ensuring everything was set up correctly.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2019

This is an awesome app that does a great job of simplifying the process of using Amazon FBA to fulfill Shopify orders. I've been using it for about a year and I think it's a must-have app for anyone trying to accomplish this. And the customer service is extraordinary! Most companies give you canned replies that have nothing to do with the issue you're seeking help with, or don't go deep enough to resolve your issues. Gennifer at ByteStand did just the opposite. She took time to understand the root of my issue, then created detailed instructions with screenshots and directed me to relevant videos and articles. Customer service like this is rare, thus I'm grateful for ByteStand's app and their support.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2019

Great customer service. Quick and friendly response. Had an issue with my FBA shipping setup and got it resolved within 10 mins.

Store

Mifa US

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

If you use FBA for your Shopify Store this is a must have app. I can highly recommend it. These guys offer the best ongoing support and customer service. Cara is amazing. She followed up the next day to make sure everything was working as required.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2019

Awesome customer Service. Helped us along the way getting set up. Very happy with their service and app.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Great customer support. We had some difficulty setting everything up and the support team—especially Cara—did a great job getting us on track. A+

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2018

Great app! Very useful. We have all of our stock at Amazon and this way it can fulfill our orders from there. Awesome customer service too. Thank you!

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 4, 2018

Good app. I used it to fulfill the orders from Amazon. Fast support that can help you if you have some issues and good price. Thanks

Using app

Almost 4 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 3, 2018

Extraordinary support. Quick, efficient, and knowledgeable. Highly recommended, the obvious choice on the market after trying a few.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2018

I bought this app to help me fulfil orders from shopify to FBA and it works perfectly and the support is really great! Thanks Gennifer you have really helped me out! Keep up the good work!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Excellent customer service, easy use and incalculable benefits, works perfectly in Mexico. I recommend it because it combines the Amazon logistics service with the quality of Shopify, makes life easier. I recommend it!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

The support is dedicated to help resolve any issues. Got two calls to help minimize the back and forth on email and you can tell they care about their customers and want to help through any set up problems. App runs smoothly and can connect multiple shopify stores to 1 Amazon account, save yourself the time and money fulfilling orders and use ByteStand.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

Ran into some issues initially but they called me and were really cool and helpful. They fixed all the issues I ran into, would recommend this app for sure!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2018

Fantastic customer service and support. They helped me every step of the way. Highly recommend this app

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Love the app, it makes fulfilling my orders so simple and hassle free. Great support also when integrating the app to your store and the continued help after that. I highly recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0