All reviews

Rating Breakdown

  • 5
    95% (332 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 99% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2024

We love this APP and let me tell you, customer service is so easy to work with, they helped me step by step check my setup. USA based and very helpful, answered immediately. I recommend this company if you are big or small.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

Cara provided an excellent and speedy response, and her assistance was greatly appreciated. I highly recommend this app and their service.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2024

In my years of working with online companies and services, it's rare to encounter the level of support that Cara from ByteStand provided. She truly went above and beyond to resolve the issue I faced. Not only did she address the problem promptly, but she also took the initiative to record short instructional videos, walking through each step of the process as she fixed the issue. This not only solved the immediate issue but also empowered me to learn and troubleshoot similar problems in the future. Cara's dedication and expertise were evident throughout, and I greatly appreciate her promptness and effectiveness in resolving the issue. She's truly exceptional at what she does.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

We've been using the ByteStand app for a while now, and we must say, it has simplified our life as a Shopify store owner. The customer support team has been extremely helpful whenever we've had questions or issues. We highly recommend ByteStand to anyone looking to streamline their multichannel selling process.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Logiciels qui fonctionnent très bien, et en cas de problème, l'équipe est très réactive et apporte des explications très claires et précises, je recommande vivement.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

ByteStand's customer service is by far the best of any software company I have used. Cara was enormously helpful in getting my inventory synced and sent me screen recorded videos so I could do it myself in the future. Such a great experience as a small business owner!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

We had gone through several applications before finding this one and it really solved all the problems that the others had. In addition, the service they offer to the customer is unmatched, they respond and solve incredibly quickly. We are super happy to have found this application that has everything we need.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Great service experience during setup. Recommended and reliable. Thanks Cara!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

The app operates seamlessly, but on the rare occasions when issues do arise, ByteStand's exceptional customer service is always there to provide support. Their commitment to customer satisfaction is so impressive that if it were possible to award more than 5 stars, I definitely would.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

This is A GAME CHANGER for our business. It allows us to sync with our Amazon backend to flawlessly fulfill thousands of orders a month. Cara with the support desk is THE BEST THING THAT EVER HAPPENED to customer service. Truly, our business wouldn't be what it is today without her help. 10/10 recommend everything about it.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 11, 2023

Store

PASTELS

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Perfect solution for syncing Shopify orders with Amazon. They also listen to sellers and promptly update their App to accommodate sellers needs over time. Their customer rep, Cara, is also fantastic!

Store

IKONIK

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

This is easily the BEST application for bundling products and/or setting up shipping through Amazon and other sales channels. It has alleviated SO many issues and headaches for my brand. The customer service is absolutely top notch as well, chat with a REAL person and they resolve all your issues within minutes. I would give this 100 stars if I could. Just install it.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

I had a question about our shipping options to create a better customer experience. I reached out to the chat and they responded quickly and were really helpful. It was clear to understand and if I was unclear on what to do exactly they were able to walk me through it. Great experience!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Very helpful. Solve my problem right away. Great to speak with a representative so quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Cara is the person who you speak to when there's a problem and she is as good as it gets in her role. When I installed the app I had a lot of setting issues in Shopify and Amazon that were preventing things from working. I first requested help through the app and within minutes received an email from Cara suggesting what I could try, giving me her phone number to call, or allowing me to book a video call so we could share screens and walk through the settings together. I opted for the video call and Cara guided me through everything and shared a few tips as well. Everything is now setup and working perfectly. Thank you Cara!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Top tier app, Top tier Customer Support, 10/10

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Seriously so happy with this app. It has been seamlessly fulfilling my Shopify -> FBA (multi-channel fulfillment) for over a year. When an issue came up today with integration I had the best customer support to get things up and running again. Cara chatted with me immediately through the help app. When things got a little more complicated she gave me a call. She took the time to walk me through every step and thoroughly checked to make sure all the integrations were set up properly. Now my orders from multiple channels are being automatically fulfilled by Amazon. Cara, I really appreciate the help and the peace of mind knowing that things are set up correctly. If you're thinking of using ByteStand just do it. It automates fulfillment and they have a great customer service team if you need help setting things up along with way. Thank you ByteStand!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

I can highly recommend this app because I use it for shopify and amazon in Europe especially Germany. Before this app we used one called Billbee and after a couple of weeks and bad support still not working. I was confused when this app was set up after a couple of hours. After some questions everything was done in only two days. Today the support agent Cara asked me if I need help with anything. I had a question for shipping and everything was done after a few minutes. This was in the Chat and that was the perfect service from Cara. Great app and time saver for e-commerce.

Store

Sunnati

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Hands down the best customer service! You can feel secure knowing if there’s ever an issue it will be resolved. The app works seamlessly and customer service is top notch. I highly recommend!

Using app

10 months

Total reviews

2

Average rating

5.0