All reviews

Rating Breakdown

  • 5
    95% (332 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 99% (345)
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5 / 5 Share

Oct. 13, 2023

Absolutely amazing customer service!!! Highly recommend.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Customer service and support in getting up and running is probably some of the best I've seen, they were insanely helpful and proactive in getting everything dialed in and running! Thank you Cara!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Amazing support from Cara, she was able to solve our issue and answered any questions we had when transferring from Woocommerce to Shopify

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Amazing response times and issues solved within minutes. Cara was outstanding! Very satisfied with ByteStand. Update: second time I've needed support and ByteStand NEVER disappoints. We couldn't be happier with their service. 5/5

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Using it for more than 2 years now. It just does the job and since the store needs expanded, customer support (cheers Cara) is absolutely tops to ensure I'm up to the latest developments. All five stars and beyond!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

I installed this app because I already have amazon FBA inventory and thought it would be very convenient to be able to get shopify orders fulfilled by amazon FBA. It was pretty easy to set up, but when I got stuck I contacted customer support. Cara was amazing! She even created a video so I could understand how it works. She was quick to respond and made sure I understood the step by step process. I'm so glad I found this!

Using app

About 23 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Great, seemless, had no issues in two years and good customer support.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I've had to contact customer support and they were excellent! Quick to understand my issue and help, Cara was amazing and solved my problem in less than 10 minutes. She even stayed on with me as I fixed the issue on my end and tested everything. I couldn't ask for more. Excellent customer service. Thanks Cara!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Cara is the best, she helped get everything integrated seamlessly and was quick too. Would highly recommend this app to make your life easier

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Excellent support to work through any of the technical details that I hadn't set up correctly. They even filmed a short video to show me exactly what I had missed, and then were able to request collaborator status to help me make the adjustment. Super helpful. The prices are definitely not cheap for the various country and feature add ons, and it definitely made me question if this was really going to pay off. Perhaps not appropriate for smaller sellers, and they could consider a volume based initial discount to make it more approachable. But my trial ends tomorrow and I have a confidence that I can expand this channel enough to compensate for the fees over time, especially as I grow my SKU count.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

I installed the app and had some problems first. But the customer service was really great and fast. Especially thank you to Cara!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

I think this app it's a great added value for all the merchants are now selling on amazon FBA and wants to connect the FBA to their store. It was a bit tricky in the first moment, but Cara from the customer service it's a star and helped me solve all the problems and now let me go live with a new store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2023

Customer service is always timely and the problem is always addressed and explained with great clarity so that the same issue is detectable if it ever reoccurs. Definitely a well supported application with great capability that continue to improve.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2023

This app is great in fulfilling all our subscription orders and the customer support, especially Cara, has been excellent in helping us with app set up issues. Highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2023

Cara is the most helpful person at Bytestand and is a wonderful person too! She is great at getting in touch and responds quickly! Thank you Cara for being an asset in helping my company to succeed!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2023

Great Customer Service. Straightforward to use. The response for any questions and concerns is highly detailed. Always a good sign of a great company IMO

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

I used 2 apps before trying ByteStand. Bytestand works great, but I have to say they're BEST asset is their customer service. Setting up a connection with MCF is not trivial and there are a ton of settings to change, and their customer service literally walks you through everything, sending you screenshots and even doing the adjustments for you if you want. Stellar service and app, will definitely continue using!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2023

Really good solution for us in order to quickly start selling without needing a seperate warehouse. We had some issues syncing the stock but Cara really quickly helped!

Store

Natulio

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2023

Awesome!!! FAST AND PROFESSIONAL!!! Good service. The support resolved issue and explained step by step.

Store

FLARMOR

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

App does exactly what I needed! Never have to pack another box and drop it off at UPS. Great support, I always get my questions answered. They seem to be open to new ideas on improving the app such as notification for multiple shipments for one order. I highly recommend it! Works as promised.

Using app

6 months

Total reviews

1

Average rating

5.0