All reviews

Rating Breakdown

  • 5
    95% (406 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

Oct. 14, 2022

I wanted to comment on the fantastic assistance I received when I had a slight issue with my inventory sync. Cara dedicated the time to help me resolve the issue by providing clear communication/directions and even provided a custom video which demonstrated exactly what to do to solve the problem. OUTSTANDING service! We all know how invaluable that is in today's business environment. Thank you Cara!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

The agent Cara, was very helpfull during several days in a raw. She tried different ways to troubleshoot the tehcnical issue we had. She quickly answered the messages. Thanks a lot Cara!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

The customer support is excellent. Cara took great care of me! I had a couple of issues while integrating the app, but they were very helpful getting me on the right track.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Awesome customer service provided by Cara! She was able to help us with the installation process of the app and offered her support with some additional helpful videos as well. Everything is working well!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

It's easy to set up with the instructions from Cara. If you need assistance, Cara is available via email or phone when you schedule a time to speak with her. She'll help you through all your issues (as long as though issues are about the app).

Store

CorVoss

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

ByteStand customer service is awesome. They are actually human and are available during business hours to help. Cara was very knowledgeable, helped me with both of my stores, and got me fixed up in no time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Loved this app so so much , what is the best that it has? Its customer service, it honestly cant get any better!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

We were facing some major issues that our products couldn't sync the Amazon FBA inventory correctly (all products shown all out of stock on our website), the Bystand support team was giving a prompt reply and provided a professional support right away, really glad we chose this APP for our MCF. Appreciate what you did for us Bystand!

Store

Raptic

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 30, 2022

Having automated integration from Shopify to Amazon fulfillment is truly a miracle. The orders go through every time. Customer service is wicked fast. Cara not only makes great YouTube tutorial videos to help with set up, she'll even answer the phone every time you call and help you with any trouble shooting needed.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

We've been using the app since a year now and the integration works great. Minor issues that needed to be sorted out but Todd from the team has helped us resolve it.

Store

Notcoy

Using app

About 1 year

Total reviews

16

Average rating

4.9

5 / 5 Share

Sept. 22, 2022

Works great to connect FBA to Shopify and fulfill orders. The virtual bundle feature is also a big win, cutting down on time to fulfill orders of products we usually sell together. Customer support is great and gets back to us with any questions we may have.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Cara and the team have built an impressive app, and their support is incredible. Many times with app support you feel you're talking to people who don't really know the technical intricacies but not with Bytestand. And their videos are even more helpful.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

This app and Cara from the customer support team is a life saver. If you do Amazon MCF just get it.!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Cara was the absolute best customer service rep. I’ve ever dealt with hands down in my life from any company. In a time where so many companies and customer service reps don’t actually try to even help… this was beyond a breathe of fresh air. With that kind of customer service you’ve earned my loyalty. THANK YOU BYTESTAND AND THANK YOU CARA :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

We had a little difficulty getting the account setup in the beginning but they have the most amazing support team who worked with us diligently until everything was working perfectly. I would definitely recommend their Amazon FBA shipping app and Cara is the best!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

We have just added the App, still need to see how well it works and integrates. But Cara was so supportive and checking all the settings were correct.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

This is the best app for having amazon FBA fulfill your shopify orders. The customer service is excellent too!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

I absolutely LOVE this app. It has saved me so many headaches in terms of my shipping needs. It's easy to install, and Cara is just excellent with her customer service. I've found very few vendors offering the kind of customer service Cara offers with her apps. Now, I send my physical products to Amazon and let them do the shipping via the ByteStand app. Five stars from me. Sincerely, Rod Machado

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Amazing app for syncing Amazon and Shopify. Super easy to use and customer support is top notch! Highly recommend

Store

ePothex

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

The customer service is fast, efficient, and excellent! We had a few issues due to our own inexperience, and customer service solved them within a couple of hours!

Using app

About 1 year

Total reviews

1

Average rating

5.0