All reviews

Rating Breakdown

  • 5
    95% (406 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

July 19, 2022

Top customer support from Cara. I was having setup issues and other specific shipping method concerns she managed to answer any kind of question coming to her :)

Store

ITAZERO

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Very well explain what was the error, Cara was very helpful and patience when it was hard to understand some parts.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

Great app for integration between Shopify and Amazon. I'm a new customer but have been very happy so far. There definitely are some nuances to getting things set up and understanding how Shopify and Amazon work together, but Cara is amazing and always helpful as customer support. There are also plenty of tutorial walkthroughs on setting everything up and dealing with common issues. Highly recommended.

Store

Pyro

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

Fantastic. Got some assistance from Cara (Support Agent via chat) to get set up - they were incredibly helpful and knowledgeable. Fast and effective support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

Cara! best customer service i've gotten since breastfeeding seriously everything got taken care of in matters of minutes

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

Customer support was very helpful, Cara helped me with problems I was having with setting up shipping rates, and she even told me about features I didn't know the app had, saved me a lot of work.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2022

This is by far the easiest integration with Shopify and AMZ FBA. I talked with Cara through support, and within just a few minutes she helped me troubleshoot my integration. I tried 3 other integration apps and all were much more difficult than the time I had with bytestand setting up our fulfillment integrations. Thanks so much!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

Customer service is INCREDIBLE. In general, customer service for apps is nonexistent but they are always so helpful here. I've reached out with many questions and I've always received a quick and helpful response. I've worked with Cara who is truly fantastic. I definitely recommend this app. I'm not great with technology or computers but even I can work the app.

Store

TulToys

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2022

Customer service was very helpful. I had some issues with FBA in Japan and Cara was super helpful. Thank you Cara!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2022

I am using this app to ship products from my Amazon FBA warehouse in Europe. So far works quite well. Also, these guys have fantastic customer support! Especially grateful to Cara for providing detailed video explanations on how to set up the app properly! Really well done!!

Store

mfa

Using app

26 days

Total reviews

8

Average rating

4.1

5 / 5 Share

June 14, 2022

I used this app to help me fulfill Shopify orders through FBA. The customer service is fantastic. Cara helped me get my questions and issues resolved super quickly.

Store

SAFETON

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 8, 2022

Awesome service, just awesome. I had an issue with the instillation (that was Shopifies fault), left a ticket, was called back in a couple hours, resolved right away!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

They solve all problems with chat. The application works great, all autonomous. Just set it correctly and watchh. Thank you Cara!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

Cara is amazingly helpful and the app works amazing! Highly recommend for anyone needing orders fulfilled !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

Throughout the entire set up process Cara has taken the time to help us out. She provides the best customer service and made this such a smooth and easy process!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

Pretty intuitive app, works seamlessly with Shopify settings. As a larger store shipping ~100 orders a day with a mix of FBA and manual items, we used Shopify Plus flows to automate the fulfilment of the FBA orders only, still allowing us to manually fulfil orders. Cara was a huge help in troubleshooting what was a new process to both of us.

Using app

5 months

Total reviews

8

Average rating

4.6

5 / 5 Share

May 31, 2022

Great simple to use app, and great support team, especislly Cara! Cara helped me on many occassions.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

Cara was great and very helpful! She guided us through the entire process, and was highly responsive anytime we reached out for help.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2022

You need this! I love this app so much it has transformed our business and made everything so much easier! Not to mention, their Customer support is top shelf. Responses are quick and they are always able to meet my needs. Cara is outstanding!! Thanks so much!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Updated review, September 15th 2022: Cara is awesome and is always so helpful. She is thorough, detailed, responsive, and kind! Thanks for the help as always, Cara! Cara is fantastic! We had some orders that were stuck and she immediately responded and helped us understand what happened and also offered a solution for moving forward. Thanks for your help, Cara! We appreciate you!

Store

Brio AU

Using app

Over 1 year

Total reviews

1

Average rating

5.0