PH Ship Rate & Track for FedEx for Shopify

PH Ship Rate & Track for FedEx

Shopify FedEx Shipping App - Ship, Rate & Track

Rating

4.9

feedback

544

Reviews

chart

#492

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    28%
  • Less than a year
    38%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and support provided by the team. Many users highlighted the quick response times, knowledgeable staff, and willingness to go above and beyond to help with app setup and any issues that arose. The onboarding process was described as smooth and informative, making it easy for users to get started with the app. Additionally, users appreciated the user-friendly interface and the app's functionality in integrating FedEx services seamlessly with their Shopify stores. However, there was one negative review mentioning issues with a recent update slowing down the app.

Highlights

Exceptional customer service and support
Smooth and informative onboarding process
User-friendly interface and seamless integration with FedEx
Positive feedback on staff knowledge and responsiveness
One negative review mentioning issues with a recent update

Rating Breakdown

  • 5
    94% (513 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2024

Looks easy to use

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Amazing onboarding. Superior service by the wonderful Sibi! Super easy to use! Great app.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re happy that we could assist you in integrating your FedEx account and setting up FedEx Ground for domestic shipping for your Crockery store. If you ever need additional support, don’t hesitate to reach out!

5 / 5 Share

Nov. 22, 2024

J'ai rencontrée un problème aujourd'hui avec l'app, envoyé un mail aussitot et j'ai aussitot recu une reponse de l'application. Nous avons programmé un rdv le jour meme et le probleme est résolu. Le service est top merci beaucoup

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre avis ! Nous sommes heureux de vous aider à automatiser l'expédition mondiale avec votre compte FedEx pour votre boutique d'art aux Émirats arabes unis. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire !

5 / 5 Share

Nov. 18, 2024

Sibi was the absolute best help!! He called me and helped me set up the app correctly. He was extremely knowledgeable, professional and helpful Thank you so so much!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re happy to assist you in automating shipping with FedEx 2Day service and setting up FedEx One Rate for your store, which is comprised of fiber composite products in the USA. If you have any questions, feel free to reach out!

5 / 5 Share

Nov. 15, 2024

So far so good. I received excellent support from Jagruti.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to help you automate shipping with FedEx for your store, which includes branded clothing, kitchen essentials, and accessories. Feel free to reach out if you need any further assistance!

All reviews

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