PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
542
chart
#374
All reviews
Rating Breakdown
Review RSS Feed
Aug. 9, 2021
we were having trouble with shopify as they do not allow us to use our own shipping account, sure enough down loading this app fixed it. once we were set up to print labels they even hopped on a zoom meeting and helped us configure the site so shipping rates were properly routed through our account instead of shopify's backwards shipping system. Last but not least I want to thank Prathyusha for her patientce and expedience in helping me get my site properly configured. :)
Thanks a lot for the amazing review. We are happy to know that Shopify shipping with your own FedEx account is now streamlined with this app. We’re glad our support team could help in the configuration process. Thank you. This means a lot to us.
April 16, 2024
Excellent app that helps me do my job easier....on top of that absolutely AMAZING support. I wish all software companies were as responsive to emails as they are. Keep up the great work! Support is excellent! Great App!
We are happy the app is making your shipping easier. and we’re glad our support could help. Thank you for the amazing review. Means a lot to us.
Aug. 6, 2021
Excellent support team! I am starting to use the app and it seams very straight forward. Look forward to see its possibilities, compare to the FedEx dashboard it is a breeze.
Thank you for sharing your rating with us. Much appreciated. Glad that you are already loving the app's features.
Aug. 5, 2021
Addina was super helpful in resolving my issue. She resolved it quickly and efficiently. I really appreciated this as I was having trouble and it was already 3AM on my side of the world. Addina jumped in and helped me with my issue via screen share. We have been using this app for some time and love the convenience and information it offers to our customers. Thank you!
We understand how crucial it is to resolve issues that come in the way of streamlining the shipping process for your business. We’re happy we could quickly resolve the checkout rate issue. Thank you so much for the 5 star review.
July 29, 2021
Amazing support! The app is very smart and easy to use. Saves so much time!!! The setup was fast and great help from support.
Using app
4 months
Total reviews
2
Average rating
5.0
Thank you for taking the time out to leave this review. Its Great to know that our solution is helping you save time and is easy to use.
July 28, 2021
This App is very smart and easy to operate our shop. We could cut down more than 15min for each order shipping process. And also great support from PluginHive team for setup when we installed App.
Thank you for the review. We’re happy to know that the app saves you a lot of time and we’re glad our support team was able to help.
July 28, 2021
This app has really helped our business grow. We will continue to use this app for all of our fulfilment.
Thanks a lot for the review. We are excited to know that our app has helped in growing your business.
July 21, 2021
The support team at PlugInHive has been so wonderful so far, I just wrote an email to ask for support and Addina has been very quick with my needs. This is the excellent customer service one can expect.
Thank you for taking out the time to leave us a review and appreciating out support team.
July 21, 2021
The entire support team at PlugInHive were so wonderful to help me, especially Prathyusha who stayed on the phone with me to configure Shopify and got our special FedEx Flat Rates operational for US and Canada. So awesome and I'm so happy Cheers, David Takeover Industries, Inc.
Thank you for the amazing review. We are happy to know that our support team could help you in configuring the special FedEx flat rates.
July 19, 2021
While it doesn't have the same functionality of Shopify's native shipping options, this is easily the best option for shipping with FedEx through Shopify. Once set up, the app is easy to use and operates as promised. Perhaps most importantly, the support team is fantastic and helpful. If you're hoping to streamline your shipping process and use FedEx and Shopify, this is what you're looking for.
Thank you for recognizing this app as the best option for shipping with FedEx through Shopify and for appreciating our support. It means a lot.
July 16, 2021
Customer Support is very helpful with setting it up on our store. Addina and Prathyusha were able to answer my questions as well. I recommend this app!
Thanks a lot for recommending the app and we’re glad our team could help in the app’s configuration.
July 14, 2021
The app is very good and is the only one in the app store that gives you all the options...but... the customer service is EXCEPTIONAL!!!! Just WOW!!!
Thanks a lot for recommending the app and appreciating our support team. It means a lot.
July 13, 2021
Great solution for optimizing delivery time periods. Now, we don't have to generate each lablel indiavidually. We are able to generate the labels with a single click. It was very easy to set up with our FedEx account. ¡Great plug-in!
Thank you so much for taking out the time to leave us a review. We are glad to know that our plugin is helping you save time with the one click labels generation.
July 12, 2021
I would like to start off and say thanks to Shopify for providing me with FedEx shipping options. I did review 1 to 2 other companies. After my review I have chosen ship rate and track FedEx company. This company provides a great app it was very easy to install and they also provide self help videos. Communication was great and they also helped with my FedEx account set up within about 48 hours. After my account was all set up I did receive an email from the customer service and a courtesy phone call. Customer service me provided assistance how to set up a shipping label and I was able to ask multiple questions. I rate this company five stars highly recommend it and it's worth every penny.
We are happy to know that this app is streamlining your FedEx shipping and our support team was helpful in setting up the app. Thank you so much for recommending the app. This means a lot to us.
July 7, 2021
This app makes shipping easy! The customer support is also extremely helpful, and they are quick to resolve any issues.
We’re so glad to hear that this app makes shipping easy for you and our support team has been helpful.
July 7, 2021
The support team has always been very responsive to any queries I have, often offering to do what is required instead of just passing me off to a knowledge base somewhere to figure it all out myself. Highly recommend!
We are glad to know that we were helpful in the process of your account integration with FedEx. Thanks a lot for recommending our app.
July 1, 2021
This app saves SO much time as I was previously manually entering details on the Fedex portal. There's a bit to set up and get it customised to how you like it but the support team is super fast and helpful. Thanks!
Thanks a lot for the review. Means a lot to us. We are happy to know that the app is saving your time with its automated features.
June 24, 2021
Great Technical Support! A total walkthrough about the app that makes it easy to use! If you're using FedEx shipping I would recommend this App.
Thanks a lot for recommending the app and appreciating our support team.
May 28, 2021
Amazing service!!! So thankful!! We were facing some issue with the connection with FedEx at first and then asked for a personnalisation on our packing slip and all the members of the PluginHive team helped us to solve this in a time record !! Thanks to the team, they really care about the problem and did everything they could.
Thank you so much for taking out the time to leave us a review. We are glad that you liked our app and support.
May 27, 2021
We were facing some issue with the Importer for record but all the members of the PluginHive team help us to solve this. Thanks to the team, they really care about the problem and did everything they could. Magnifique service!
Your kind words mean a lot to us. We are happy to have valuable customers like you. Thank you.