PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
543
chart
#976
All reviews
Review RSS Feed
Nov. 15, 2021
Really glad to be using this app. It is highly efficient and makes shipping with Fedex super easy. They also have great customer service. One of the agents, Addina, was very helpful and so patient in guiding through the issues that I was facing. Highly recommend this app!
At PluginHive it's our goal to make the shipping process as quick and as seamless as possible for the online merchants and to support them in all possible ways to achieve it. We are so glad that this was your experience. It's wonderful that you are enjoying using our application. Thanks so much
Nov. 12, 2021
The developing team was extremely helpful. I had some issues with the app and the team took only 1 day to help me fix it. Very very helpful. Totally recommend!
Using app
3 days
Total reviews
2
Average rating
5.0
Thank you for your review. We always strive to give the best to our customers. It was a pleasure working with you.
Nov. 12, 2021
Excellent customer support. Received a call back within 10 minutes after a ticket was submitted to the support team.
Glad to know that you enjoyed using our application and working with our support team. Thank you for posting a 5 star review. We appreciate your business.
Nov. 15, 2021
Addina has been very help with the process of setting up the app for us. This app is a game changer and we are very happy to be setting it up right before black Friday. I recommended is app to everything for maximum shipping efficiency AMAZINGGGGGGGG We was also followed up by Anees. She was able to put the final touches on our account we are all good to go.
Thanks a lot for recommending the app and great to know that you benefitted from it on the Black Friday. It’s wonderful to hear that you received great service and support at PluginHive. Thank you so much for supporting us with a five star review. We hope to work with you in future.
Nov. 10, 2021
Their support is extremely quick and responsive, and it just works. Enables all of the functionality we were looking for.
We are glad to know that our support was helpful to set up the FedEx rates. Thanks a lot for sharing your experience with us. This means a lot to us.
Nov. 5, 2021
I have contacted customer service many times regarding many concerns and they really helped a lot. We are trying to display the estimated shipping time at our checkout page by full integration, while maintaining 2 constraints: not showing the customers the exact courier company, nor the shipping cost. This is one of the few apps that provide this kind of integration and its really helpful!
Thank you so much for your positive feedback and specifically mentioning about the features. Your review means a lot to us. We are glad that you are happy with our solution. We look forward to serving you for many years to come.
Dec. 3, 2021
This app is Extremely helpful and helped us a lot. I highly recommend this app. The support team was great and they helped me with other context too.
Thank you so much for recommending the app and appreciating our service. This motivates us to continue delivering excellent service.
Oct. 29, 2021
The staff is extremely helpful! Setting up FedEx shipping is pretty complicated when it comes to getting your authentication key, printing test labels, etc. These guys were really helpful getting us approved with Fedex and customizing our settings so our negotiated rates showed currently.
We’re glad our team was able to help you streamline the FedEx shipping process with negotiated rates for your store. Thank you so much for taking out the time to leave us a 5 star review.
Oct. 28, 2021
Extremely helpful and professional helping solve some issues with the commercial invoice settings. I highly recommend this app.
Thank you so much for taking out the time to leave us a review. We’re glad that our team could help you with the commercial invoice settings.
Oct. 26, 2021
A very well developed app with great features. Also, the customer support team is very prompt and helpful.
Thank you so much for recommending the app. It means a lot to us. Your success matters to us and we’re glad that our support team could help.
Oct. 25, 2021
One stop solution for our shipping label print. The support team *shoutout to Addina* really helped us a lot in setting up. The process took less than 24H, and all the team have quick responses. Very satisfied with their app and support!
Thank you so much for recommending the app and taking out the time to leave us this review. We’re glad our support team was of help.
Oct. 21, 2021
I used this app to help integrate Fedex shipping on our website. It was seamless and John was very responsive and helpful in getting everything sorted out. It does exactly what we hoped it would and are very happy with the product.
Thank you for sharing your experience. We are glad that our application and support has been helpful to you.
Oct. 20, 2021
Ship, Rate and Track for FedEx is a solid Shopify app that allows me to ship FedEx One Rate and have access to my company's negotiated shipping rates. The app works as expected and the customer service stands out. Jon was responsive and knowledgable. I couldn't have asked for more.
Thank you Rob. Working with you was a pleasure. We are glad to be of service and happy to know that the app works perfectly for your business requirements including the FedEx One rate and negotiated rates.
Oct. 19, 2021
Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows our customers to get live fed ex shipping rates which we needed! We can also print shipping labels and so much more. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!
Thank you for taking out the time to recommend our app. We’re glad you are happy with the support you’ve received. We value your success and will continue to ensure you have a seamless experience with the app.
Oct. 14, 2021
Once everything is set up, which does not take long at all, the app helps to make the switch to using FedEx on Shopify pretty simple. The team at Pluginhive is quick to respond to any questions, and contacted us almost immediately to set up an onboarding call to go over the details of using the app. Very impressed so far!
Thank you so much for recommending the app and appreciating our support. It means a lot to us. Your success matters to us and we’re glad that our we could help.
Oct. 8, 2021
I would like to say this is one of the best customer service I've had for any plugin I've downloaded in my digital career. Every time we have a question or something not working as we would like, there's someone at PlugIn Hive to help us. They are always an email or zoom call away. Thank you for your great responsiveness, you are really helpful and we feel really supported by your team ! :)
We are glad to know that our support was helpful. Thank you so much for your kind words.
Oct. 7, 2021
The app works perfectly. I had some issues that related mostly to not knowing how to use it properly and requested some technical assistance, which was was impressive.
We are glad to know that our app meets your requirements. Thanks a lot for the review.
Sept. 28, 2021
Very easy setup. The support we received during initial setup was beyond amazing. I would highly recommend this app for your FedEx shipping needs.
Thank you! We're glad that you had an amazing experience. It was a pleasure working with you.
Sept. 24, 2021
App worked great and support was great to get us up and running fast. Unfortunately, we ended up going with UPS. If we ever switch to Fedex we will definitely use this app though.
Thanks a lot for the review. We are happy to know that our support was helpful. This means a lot to us.
Sept. 22, 2021
Customer service is A++. I have installed many apps and have never experienced support quite like that of this app. They really wanted to make sure I was set up for success and Jon immediately scheduled a zoom meeting to take me through all the steps and make sure it was doing what I needed. Lastly, what a pain if you can't print labels! This app saved us with the ability to print Fedex labels and does exactly what it advertises. Thanks so much!
Hello Lisa, Thank you so much for your kind words; they mean a lot to us here at PluginHive. It was my pleasure to be of help to you. If you need any assistance, remember that we are just one call/email away. Cheers and take care!