PH Ship Rate & Track for FedEx

Very good support. The agent communicated very well and pointed out exactly what I needed to know. He went a step further and not only explained how it works but also why it works that way.

The app works fine. It's a bit of a pain to use because it is different from all the other shipping businesses I work with. However, it works just fine and Sashi has helped me to get it installed and troubleshoot. However, I do think it is sad that the company feels so strongly that they must get good reviews from their customers that they must bug the customer to leave a review. That's the only reason I'm leaving one, so that they will stop bugging me to do so.

Good support to help and resolve issues. We have been using the app for more than 2 years now. Would recommend.

Keerthi was very helpful. She was patient with all our inquiries and have guided us step by step. The response was also quick, and her energy was very welcoming. Excellent customer service, would recommend!

Great support over the weekend to help solve some confusion. Fantastic app otherwise. Will recommend.

Best app I found for FedEx shipping. Once you are familiar with the workflow and have configured it correctly - works as expected. They have great support too. They even call you back when you have requested it and solving your problem. They provide great remote support. Definitely can recommend them & their app!!

Awesome service, walked us through everything! We had great help from Sibi who answered all our questions and was very helpful.

Great App! super easy to use and so efficient! covers all the documentation needed to ship international and domestic!

Looks like a pretty straightforward way to apply FedEx OneRate to our online orders, creating easier choices and cheaper shipping for our customers. I worked with Shashi K. to set this up on a Zoom call, and he was great - knowledgeable and patient, talking me through my questions and testing all rates before finalizing. We were online together within 15 minutes of my phone call -- very reassuring to know that the Support team is so responsive.

Shashi Kumar helped me to ensure the app was set up correctly and ran through all of the features for me. The app appears to work well although we've only performed test orders to date. Shashi reassured me that if I need anything going forwards that we can get in contact anytime. Their support and service is spot on.

I had some issues setting up the app but I reached out to their support and got very quick help from Sibi F. They were able to set up a zoom call with screen share and he walked me through the entire integration. Very helpful!

This plugin is incredible! It's the only way to use Fedex with shopify. When I had small issues with the app their support team (Manohar V was excellent) quickly jumped to help me debug the issues. We worked on the problem for almost an hour until we fixed it. Very happy with this Shopify app!!

Extremely helpful and easy setup. Can't wait to get started. Onboarding with our FedEx account was super simple and we are happy with the results. Sibi was great and answered all the important questions.

Great company that has helped us with everything we need! Shashi even set up zoom calls to help us with any problems we had. Would highly recommend this to anyone as we are extremely satisfied with the service and their team !

There was an onboarding process which was quickly attended to by the support team! Great service! Thank you!!

Had a wonderful walk through about the process start to finish. Was encouraged to contact support if I had questions with Fedex. Manohar was helpful in all my questions. Also very helpful to return as shipments increased.

Great support and follow-up contact! A great dedicated team, willing to ensure the customer is satisfied with their product.

Shashi from ship, rate and track help us a lot with the configuration of the app on the page and help us to check that the rates will work

Very helpful onboarding. Like the integration with Shopify and how it self selects the appropriate box for the item. Allows for bulk processing of orders to save time. Sibi Firoz was very helpful. Had additional integration questions and they were answered with great help.

This app works great. Support team is very good and helpful, they are resolving all types of issues by using zoom meting