All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
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5 / 5 Share

Nov. 17, 2021

Best service ever, I had a problem with FedEx One Rate, they respond me quickly and call me All fixed super

Store

Benrus

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime

5 / 5 Share

Nov. 16, 2021

Customer service is great and app is easy to use. Only issue I had was with set up and learning all the details for alcohol shipping. App makes shipping so much easier!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing the kind words with us. We are happy to assist you with the integration and our goal is to make sure you have a seamless experience in shipping.

5 / 5 Share

Nov. 15, 2021

Really glad to be using this app. It is highly efficient and makes shipping with Fedex super easy. They also have great customer service. One of the agents, Addina, was very helpful and so patient in guiding through the issues that I was facing. Highly recommend this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

At PluginHive it's our goal to make the shipping process as quick and as seamless as possible for the online merchants and to support them in all possible ways to achieve it. We are so glad that this was your experience. It's wonderful that you are enjoying using our application. Thanks so much

5 / 5 Share

Nov. 12, 2021

The developing team was extremely helpful. I had some issues with the app and the team took only 1 day to help me fix it. Very very helpful. Totally recommend!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We always strive to give the best to our customers. It was a pleasure working with you.

5 / 5 Share

Nov. 12, 2021

Excellent customer support. Received a call back within 10 minutes after a ticket was submitted to the support team.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know that you enjoyed using our application and working with our support team. Thank you for posting a 5 star review. We appreciate your business.

5 / 5 Share

Nov. 15, 2021

Addina has been very help with the process of setting up the app for us. This app is a game changer and we are very happy to be setting it up right before black Friday. I recommended is app to everything for maximum shipping efficiency AMAZINGGGGGGGG We was also followed up by Anees. She was able to put the final touches on our account we are all good to go.

Store

Bfyne

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for recommending the app and great to know that you benefitted from it on the Black Friday. It’s wonderful to hear that you received great service and support at PluginHive. Thank you so much for supporting us with a five star review. We hope to work with you in future.

5 / 5 Share

Nov. 10, 2021

Their support is extremely quick and responsive, and it just works. Enables all of the functionality we were looking for.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that our support was helpful to set up the FedEx rates. Thanks a lot for sharing your experience with us. This means a lot to us.

5 / 5 Share

Nov. 10, 2021

Great app. Works perfectly and makes life a lot easier for your store shipping needs. Highly recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for recommending the app. We’re glad to know that the app makes your store’s shipping easier and quicker.

5 / 5 Share

Nov. 9, 2021

Such helpful and responsive customer service team! A great app, highly recommend to small business owners

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for recommending the app. We are glad to know that our support was helpful in setting up FedEx one rate service for you.

5 / 5 Share

Nov. 5, 2021

I have contacted customer service many times regarding many concerns and they really helped a lot. We are trying to display the estimated shipping time at our checkout page by full integration, while maintaining 2 constraints: not showing the customers the exact courier company, nor the shipping cost. This is one of the few apps that provide this kind of integration and its really helpful!

Store

Partify

Using app

About 1 month

Total reviews

13

Average rating

4.4

Developer Reply

Thank you so much for your positive feedback and specifically mentioning about the features. Your review means a lot to us. We are glad that you are happy with our solution. We look forward to serving you for many years to come.

5 / 5 Share

Dec. 3, 2021

This app is Extremely helpful and helped us a lot. I highly recommend this app. The support team was great and they helped me with other context too.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for recommending the app and appreciating our service. This motivates us to continue delivering excellent service.

5 / 5 Share

Oct. 29, 2021

The staff is extremely helpful! Setting up FedEx shipping is pretty complicated when it comes to getting your authentication key, printing test labels, etc. These guys were really helpful getting us approved with Fedex and customizing our settings so our negotiated rates showed currently.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

We’re glad our team was able to help you streamline the FedEx shipping process with negotiated rates for your store. Thank you so much for taking out the time to leave us a 5 star review.

5 / 5 Share

Oct. 28, 2021

Extremely helpful and professional helping solve some issues with the commercial invoice settings. I highly recommend this app.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking out the time to leave us a review. We’re glad that our team could help you with the commercial invoice settings.

5 / 5 Share

Oct. 26, 2021

A very well developed app with great features. Also, the customer support team is very prompt and helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for recommending the app. It means a lot to us. Your success matters to us and we’re glad that our support team could help.

5 / 5 Share

Oct. 25, 2021

One stop solution for our shipping label print. The support team *shoutout to Addina* really helped us a lot in setting up. The process took less than 24H, and all the team have quick responses. Very satisfied with their app and support!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending the app and taking out the time to leave us this review. We’re glad our support team was of help.

5 / 5 Share

Oct. 21, 2021

I used this app to help integrate Fedex shipping on our website. It was seamless and John was very responsive and helpful in getting everything sorted out. It does exactly what we hoped it would and are very happy with the product.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We are glad that our application and support has been helpful to you.

5 / 5 Share

Oct. 20, 2021

Ship, Rate and Track for FedEx is a solid Shopify app that allows me to ship FedEx One Rate and have access to my company's negotiated shipping rates. The app works as expected and the customer service stands out. Jon was responsive and knowledgable. I couldn't have asked for more.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Rob. Working with you was a pleasure. We are glad to be of service and happy to know that the app works perfectly for your business requirements including the FedEx One rate and negotiated rates.

5 / 5 Share

Oct. 19, 2021

Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows our customers to get live fed ex shipping rates which we needed! We can also print shipping labels and so much more. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking out the time to recommend our app. We’re glad you are happy with the support you’ve received. We value your success and will continue to ensure you have a seamless experience with the app.

5 / 5 Share

Oct. 14, 2021

Once everything is set up, which does not take long at all, the app helps to make the switch to using FedEx on Shopify pretty simple. The team at Pluginhive is quick to respond to any questions, and contacted us almost immediately to set up an onboarding call to go over the details of using the app. Very impressed so far!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for recommending the app and appreciating our support. It means a lot to us. Your success matters to us and we’re glad that our we could help.

5 / 5 Share

Oct. 13, 2021

The app is a lifesaver. The developers are very quick to respond and helpful with resolutions. I initially rated it four stars due to my confusion with generating a specific type of label for my whiskey company, but Addina was a rock star and helped me resolve my issues live step-by-step for over an hour. FIVE STARS!!!! Download this app!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending the app. Knowing that this app is a lifesaver to you means a lot to us and we’re glad our team could help with the settings to meet your requirements.