All reviews

Rating Breakdown

  • 5
    96% (520 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 99% (539)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 8, 2022

John helped me today to figure out why fedex rates weren't pulling properly with one rate, he did a great job! Their support is always quick to respond, and it makes NOT having to deal with FedEx to print labels a breeze.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 5, 2022

Prathyusha offered incredible support and was super responsive when I sent my request for help. Great support!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

Just getting the app set up. Seems like it will be exactly what I need - to print FedEx labels directly from Shopify with my FedEx rates. Very good customer service.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support. Means a lot to us.

5 / 5 Share

March 21, 2022

Talked with Prathyusha who was prompt with details and setting up the plug in. This was a great experience for our team.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We are glad that our support helped in setting up FedEx in the app. Thank you for your feedback.

5 / 5 Share

March 15, 2022

This is our most used app, the rate calculation and label printing is invaluable add for our business.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad to know that our app could help you ease the rate calculation and label printing on your store. Thank you for leaving us a 5-star review.

5 / 5 Share

March 14, 2022

Love the detailing of this app. Everything has been well thought and very accurate in terms of price display. Customization required for any kind of adjustments per business owner is awesome. The best part is their support. I have had a couple of issues in last 3 months of usage but the team was very prompt in reply and getting the problem solved within a hour. Very happy with this app/.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for the wonderful feedback for the app and the support. Thanks a lot for taking the time out to recommend our app and support.

5 / 5 Share

March 11, 2022

I would like to review Jon's support which was awesome! He was very supportive and patient and helped me to config everything I needed to start using the app. He definitely blown away my expectations. Thank you very much Jon!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Your appreciation means a lot to us. We will continue to support you in the best way possible in order to streamline your fulfilment process.

5 / 5 Share

March 10, 2022

App was exactly what we needed. It helped make the fulfillment process seamless and support was fantastic when we needed help.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for recommending the app, we’re glad its helping streamline your fulfilment process and Thank you for appreciating the support, we try to assist our customers in any way possible.

5 / 5 Share

March 1, 2022

I have been working on this for days. Downloading this app and chatting with their specialist I was able to set up all I needed in minutes. Thank you so much for simplifying my life

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad that the app has reduced your work load and made it easier for you. We're happy that we were able to set up the app based on your requirements. Thank you for taking the time and leaving us a review. This means a lot to us.

5 / 5 Share

Feb. 21, 2022

Great app easy to use and saves us a lot of time. Customer services always helpfull, quick en great. We now can expand worldwide!

Using app

21 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Feb. 16, 2022

I highly recommend this app. It saves a lot of time for label creation if you have a FedEx account. You can customize the settings to your needs. There's also an option to auto-generate labels or to create the label manually. It also auto fulfill the order regardless of the option you choose for creating the label. Setting up the app is pretty easy, plus their support team is very helpful.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2022

This app works great !!!! I like how helpful are the menus to setup your preferences and easy to follow. Additionally It is important to highlight that The Customer Support is fast and responsiveness with customer needs. This is the best for this app so I can trust and feel confident getting my FedEx Shipping Labels using this app. I would like to highlight how supportive is Addina from Customer Support, She was doing a great Job so I could move forward with this app. Well Done Addina !!!!!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Awesome customer support!! Love this app so far, it is really simple to work and ship with, especially if you print the labels directly with them!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

I'm a new hire with my company and had little training. It was a pleasant surprise to hit the help button and receive a quick reply with a simple solution. Granted it was a simple operator error, but the quick reply was greatly appreciated

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I used this app to help better estimate what to charge customers for shipping and give estimated arrival times. Support was prompt and helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

The one app you need if you want to ship FedEX from within Shopify - Super fast response times from support (top notch!)

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending the app and we’re glad that you are happy with our support. Good luck and feel free to reach us anytime!

5 / 5 Share

Jan. 6, 2022

This app is very useful for us. We needed some assistance to set it up correctly, and the customer support is also extremely helpful, and they are quick to resolve any issues.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I give her 5 star because I cannot give 10. She was very friendly and professional, she fix something that has been an error for almost a year and no one knew. Thank you

Store

Cholys

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

We were looking for an app to easily integrate our FedEx account into our shopify. Though this app does not override the native features at the fulfillment screen, it is very easy to use and takes a ton of work off your plate to run FedEx. I must say, Jon whom is our rep has been outstanding to work with. It's like we didn't even have to do anything at all to get the app up and running. His efforts and service are the reason we will stick around.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending the app. It was a pleasure working with you and setting up the app. We are always happy to help when you need assistance and wish you the best.

5 / 5 Share

Jan. 3, 2022

Prathyusha was such a help when it came to establishing my account. I appreciated the customer support I received.

Using app

About 4 hours

Total reviews

1

Average rating

5.0