PH Ship Rate & Track for FedEx
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Very helpful. Solved problem right away.
This app was easy to install. A quick call to customer support had me setup and running in no time!!
The onboarding process was, quick, easy and clear! Looking forward to using this solution for my e-commerce needs.
Responsive support team, but they can't get it to connect to FedEx Freight. I've gone back and forth with support but his app just doesn't work.
Dear David, We sincerely apologize for any inconvenience you've encountered while using our app. Please note that your FedEx account is currently limited to a single Shipping Address for Freight shipments. This restriction is why you may have encountered difficulties processing shipments when the fulfillment location differs from the authorized address on your FedEx account. Given that you manage multiple warehouses, we recommend reaching out to FedEx to authorize all of your warehouse addresses on your account. This will ensure seamless processing of shipments from each location. Should you require any assistance or have further queries, please don't hesitate to reach out to us. We are more than happy to help. Thank you for your understanding and cooperation. Best regards, PluginHive
Sibi was beyond helpful. He was absolute fantastic and literally took an hour of his time, to walk me through the entire process of settting up PluginHive Ship Rate and Track. I feel so confident now in using this app because of Sibi. Thank you!!
We're exploring PluginHive to print our FedEx labels in Shopify. The setup is relatively easy and the support is very helpful!
Awesome help! Sibi was very nice and very helpful. He fixed my issues and helped me learn how to use the app. Thank you!
Excellent app with great customer service support. Usually leave a message on chat and they respond quite promptly with a solution to your enquiry.
The support I received was very helpful. Sibi Firoz helped me understand many aspects and answered all my questions.
Very helpful customer service! The app is customer friendly and helps us to be able to use Fed-ex!!
Great app with awesome customer service and support. Contacted with an issuew and had me on zoom meeting and issue resolved within an hour
Was very helpful and answered all of my questions! Explaining everything very well so I could fully understand the capabilities of this application :)
Customer Service was fast and very helpful! The team makes using Fed-Ex which is not native to Shopify easy.
Can't believe how easy it was to just input a bit of info and start using Fedex labels. I tried the manual route of going through fedex. Trust me, you don't want to try that route. You'll save an enourmous amount of time and money using this app (you don't need the advanced shopify plan to use this app, you do to connect fedex through the traditional route.) Fast and professional customer service. I hope to be a long term customer.
Manohar was very helpful! A pleasant experience! There was lots that needed to be changed and all went smoothly!
The app integrates with Shopify easily, and our rates are computing accurately and billed right to our account. The customer service has been prompt and helpful too! https://usasignframeandstake.com/
PH Ship, Rate and Track works great and the label generation is easy with the app and awesome customer support
Great support, worked with us to get our setting dialed in correctly and spent the time needed! Helped us get shopify properly linked
Sibi was a great help, we will start using the plug in now and it will make our business work easier. Sibi helped us with all the information we needed and he explained every step of the way!
We have been very pleased with PH Ship Rate & Track. They are quick to reply to our requests and it is very easy to use. They were very helpful when we were just getting started as well.
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