All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
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5 / 5 Share

Dec. 28, 2021

This app is excellent! I love to work with this FedEx app. Customer support is very kind. All of them are great and I am happy to work with them.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending the app. It was a pleasure to onboard you to our Shopify app.

5 / 5 Share

Dec. 21, 2021

This app is good! Customer support is on point, very direct and quick. I had Addina help me via screen share and she knew exactly how to help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending the app. It was our pleasure onboarding you into our system and help you achieve your requirement. We appreciate you taking time to review our support and application.

5 / 5 Share

Dec. 20, 2021

Super helpful support. The technician was able to share my screen and walk me though the set up questions, and checked to ensure everything was working properly.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are happy to know that our support has helped in setting up the checkout rates for your store. Thank you for leaving us a great review.

5 / 5 Share

March 14, 2024

The app is amazing, allows me to do everything our company needs! Customer support is top notch, thank you Sibi for the help and I'm sure we'll have a great relationship with you in the future! Thanks!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this great review. We’re happy that the App satisfies your requirements and the support was helpful.

4 / 5 Share

Dec. 17, 2021

Esta muy bien el plug solo le agraegaria mas tiempo en cuanto reportes, dejaria todo el año para consumo ya que solo dan 30 dias. Opcion de configurar idioma

Using app

About 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for sharing your thoughts about our application. This helps us improve our application. We'd like to jump in and address any queries that you may have. Looking forward to working with you soon.

5 / 5 Share

Dec. 16, 2021

Wow. Where do we begin? We have been searching for a Fedex shipping app that allowed us to manage our business and complex shipping requirements with ease. Further to that, when we thought we ran into a roadblock with a massive holiday rush with hundreds of bulk orders for our perishable items, Prathyusha took the time to reach out and come up with a solution that exceeded all of our expectations. If you want to expand your Shopify shipping partners to include Fedex, look no further than Ship, Rate & Track for Fedex.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words. Glad to know that our solution has met your shipping requirements. This means a lot to us

5 / 5 Share

Feb. 8, 2022

Really happy with the support provided by the FedEx team. Was treated in a very professional way. Special thanks to Mrs. Addina for the help and assist, looking forward for more such services in the future. Cheers!

Store

Tea G

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Really amazing support and app at all. Recommend everyone!! Thanks a lot for really fast solving my problem

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that our support has helped in setting up the rates. Thank you for recommending our app. This means a lot us.

5 / 5 Share

Dec. 7, 2021

We just installed this app and they have a wonderful customer and technical support. The app seems to be very accurate and they are very flexible and take note on the needs of the customer

Using app

About 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for leaving a review. Its great to know that you are happy with the app and the service.

5 / 5 Share

Dec. 7, 2021

As a growing business expanding into the international market, I found this app very user-friendly and efficient. The integration with my Fedex account was seamless and immediate. I would recommend this application to anyone. This customer service was very professional and prompt upon request and I feel comfortable knowing that if I need any help, it will not be far.

Using app

About 4 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for recommending the app and its great to know that its helping you in your journey of growing your business into domestic and international markets.

5 / 5 Share

June 15, 2022

If you are doing most of your shipping fulfillment with Shopify, This is the best FedEx label solution as of December 2021, as Shopify only supports USPS, UPS, and DHL for shipping from the US. If you are using the FedEx website to fulfill, this will cut down the amount of time to at least 1/5, if not more. The only thing I cannot comment on is the shipping rates shown to customers in their checkout process. We use another app to calculate that. Lastly, their support team is great. We have had two or three problems with setup or software bugs, but they get back to us within an hour with solutions or workarounds. Bug fixes come in two or three hours following.

Store

CONTROL

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

useful app and best customer service ever! i would recommend to use this app, no more hand writing for orders :)

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. Your feedback means a lot to us and we’re glad the app is meeting your requirements.

5 / 5 Share

Dec. 3, 2021

This app is awesome and exact fit to our requirement. Especially the support is too good and they were available everytime when the help is needed.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know that the app is the best fit for your shipping requirements. Thank you leaving us a review.

5 / 5 Share

Dec. 2, 2021

The team is always very helpful at fixing a bug if one arises, I've not had any issues really though. App usually performs perfectly.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your positive feedback. We are glad to know that you are happy with the app and our service. Appreciate your business. Thank you.

5 / 5 Share

Dec. 1, 2021

I downloaded this app to integrate our FedEx account with our Shopify store, offer our discounted FedEx rates to customers and create FedEx labels. It works perfectly and their customer service is great. Jon walked me through the setup and gave very clear, patient instructions. One great feature I was not aware of when I downloaded the app is the box packing feature. Once you enter the dimensions of your products in the app, it automatically calculates the box sizes needed for an order based on those dimensions. Huge time saver. I am glad I found this app and highly recommend it.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2021

This app is worth the 5 stars just for the help from customer service. Sorting out the shipping is complicated however you do it, buy having this app it helps to integrate it to your checkout so customers can see live rates and any taxes. Plus it takes out any risk of copy/paste or re-typing customers address because you can print labels directly .

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for recommending the app and we’re glad that the app saves you time and helps avoid errors. Thank you so much for appreciating the support team. We strive to provide a seamless shipping experience to our customers. Wishing you good luck.

5 / 5 Share

Nov. 23, 2021

Great app -- very helpful in displaying rates and ship times to set the correct expectations for our customers. I have worked with Anees who was very knowledgeable and helpful in getting us all set up with Fedex integrations.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending the app. We are glad to know that the App is making the shipping process easy and setting right expectations for your customers.

5 / 5 Share

Nov. 22, 2021

I am only into day one .....but hands down the best customer support I have yet to see on the Shopify app store. I called to ask a question, they immediately got me on a zoom call and sat there with me for 30 minutes while I went through my first order batch. Beyond impressed.

Using app

18 days

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for your appreciation and support. We always try to give our customers the best support possible.

5 / 5 Share

Nov. 19, 2021

We use this app to ship our products around the US and to print labels quickly. The support was very attentive and helpful in the set up process. It took some time to confirm all of the account details, but they made sure to be responsive and see it through. Now that it's set up it makes printing labels so much faster.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending the app and we' re happy that the app is helping you save time with faster label printing.

4 / 5 Share

Nov. 18, 2021

The App is reasonably complicated to set up but then logistics, in general, is overly-complicated in the first place! However, after perseverence with FedEx and the Ship team we got it going and, well, not sure how I ever managed before. I wish I could have had access to a FedEx account and this app 3 years ago!!!

Store

WRAPTIE

Using app

Almost 2 years

Total reviews

7

Average rating

3.7

Developer Reply

Thank you for recommending the app and sharing how easy the shipping process becomes with this app.