All reviews

Rating Breakdown

  • 5
    96% (520 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 99% (539)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2022

The app works great. Support team is very knowledgeable and helpful. I only wish, if they had an option to add additional insurance on selected orders only by using any certain criteria (order value), instead of either selecting all or none.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

One of theeee Best and Thee most useful apps to all the store owners using FEDEX and relying on other thirdparty apps for their shipments.have been using this app for 3 months and the support from this team was really really good be it with initial set up or analyzing any issues or questions that needs to be looked in to ASAP to meet your requirement to customize the app to you need.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

Very knowledgeable and quick reply, it helped me to solved my issue and get me better understanding on how the rates work with the app..

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

App is great and support was amazing. Highly recommend if you have negotiated rates and have different box sizes.

Using app

20 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 18, 2022

Great App for FedEx shipping. Integrated everything pretty quickly. Customer service was also very helpful in getting everything sorted for our store.

Using app

13 days

Total reviews

1

Average rating

4.0

5 / 5 Share

June 29, 2022

The only app we've found truly works for linking One Rate with Shopify. Honestly a huge downfall of Shopify's that you can't link FedEx One Rates directly, but Pluginhive fixes that. Customer support is fantastic as well. Our one rates were populating based on customers ordering more than 1 unit and it scaling up the box size. But they helped us immediately

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

I am starting to use the app and their service is really good, Samuel made me a call and helped me to configure everything.

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

July 28, 2022

I am using this app to set up shipping for our Shopify website. As soon as I did the installation, I got a call from them. Sibi Firoz helped us with some weight issues, and he was great. I definitely recommended it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

never expected that level of attention to detail. They have a solution for literally everything. Recommend it!

Using app

11 days

Total reviews

4

Average rating

4.0

5 / 5 Share

June 1, 2022

Great support and easy to use so far. PluginHive was standing by to assist with lightning fast setup!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

We recently had issue with switching fedex accounts and the support team at PluginHive killed it! They helped us resolve the issue same day. We really like the label generation and ease of use once it's set-up. I highly recommend using this app for your custom shipping needs.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2022

This app has helped me with my shipping labels without issues. Pathryusha provided amazing and precise support when I had an inquiry.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to work with you. Thank you for your kind words.

5 / 5 Share

May 10, 2022

after more than a year using it I can confirm its a nice app, it works pretty well and they have a good support

Using app

About 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

May 2, 2022

I used the app and it solved all my shipping concerns and links to my current fedex account. very simple to use.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that the app helps simplify your shipping process. Thank you for leaving us positive feedback. This means a lot to us.

5 / 5 Share

April 25, 2022

Jon's support has been amazing. We are using the app to support SLA based shipping methods for FedEx from multiple warehouses and support generating return labels out of Shopify Admin. Works exactly for what we need it for and there is a ton more functionality we need to dive into in the future.

Using app

3 days

Total reviews

4

Average rating

5.0

4 / 5 Share

April 22, 2022

I just installed the app for FedEx shipping and looks like it will help save on shipping. We have not completely setup all the functions but the setup help from Jon was awesome

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 21, 2022

Great option for using FedEx shipping on a Basic Shopify plan. Tons of options and customization. No issues so far. A little complex, but their support is incredible (responds in less than an hour for the few questions we've had). Offering our Account rates to our customers automatically is great! No more needing to change shipping rates manually.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

This app is great! Makes FedEx label creating on Shopify so much easier. Exceptional customer service from Prathyusha and her team. Every question I had, was answered within 20 mins. Highly recommend!!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I wrote a review a while back and wanted to update that we still LOVE this app. We could not ship FedEx on Shopify without it! Their customer support is the best. Shashi Kumar even setup a Zoom call and worked with us to iron out an issue that was on FedEx's side. Shashi went above and beyond to help us and to make sure all was good. Their team responded very quickly to our request for help and walked us through the necessary steps to keep things running smoothly. Highly recommend! ****** This app is fantastic! Exactly what I was looking for and I was so glad to learn about it. We had tried for a really long time to integrate Fed Ex with Shopify and it was impossible. But, now with this app, we can, finally, offer Fed Ex shipping and our one rate! Love it! Jon was incredibly helpful in helping us with onboarding and answering all our questions. So glad to be able to offer Fed Ex shipping as an option now and this app makes it possible!

Using app

11 months

Total reviews

35

Average rating

4.7

5 / 5 Share

April 12, 2022

Keerthi and her team were very helpful when it come to solving problems and difficulties, my issue were solved within the same same. Outstanding Support Team!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that you are happy with our support and our team could help you resolve all your queries. Your appreciation means a lot to us.