PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
542
chart
#374
All reviews
Rating Breakdown
Review RSS Feed
Feb. 21, 2022
Great app easy to use and saves us a lot of time. Customer services always helpfull, quick en great. We now can expand worldwide!
Feb. 18, 2022
After initial problems setting up the app and linking our companies FedEx account it is easy to use, love the autogenerate option makes printing labels fast and easy. Any issues customer service is fast and helpful and it's great that they can explain the solution to an issue it laymans terms to this tech challenged girl...lol!
Feb. 16, 2022
I highly recommend this app. It saves a lot of time for label creation if you have a FedEx account. You can customize the settings to your needs. There's also an option to auto-generate labels or to create the label manually. It also auto fulfill the order regardless of the option you choose for creating the label. Setting up the app is pretty easy, plus their support team is very helpful.
April 24, 2022
This app works great !!!! I like how helpful are the menus to setup your preferences and easy to follow. Additionally It is important to highlight that The Customer Support is fast and responsiveness with customer needs. This is the best for this app so I can trust and feel confident getting my FedEx Shipping Labels using this app. I would like to highlight how supportive is Addina from Customer Support, She was doing a great Job so I could move forward with this app. Well Done Addina !!!!!
Feb. 9, 2022
Awesome customer support!! Love this app so far, it is really simple to work and ship with, especially if you print the labels directly with them!
Feb. 3, 2022
This plugin really simplifies our fulfillment process. It is extremely flexible, and can be configured for many scenarios. The amount of settings can be very overwhelming, but the support team is extremely responsive and helpful. Be sure to test your configurations before going live.
Feb. 1, 2022
I'm a new hire with my company and had little training. It was a pleasant surprise to hit the help button and receive a quick reply with a simple solution. Granted it was a simple operator error, but the quick reply was greatly appreciated
Jan. 26, 2022
Great app! Works exactly as expected and needed! Offers the feature to tag certain products as alcohol so that the correct FedEx label is printed - the "requires adult signature" label. This is a crucial feature for our business. Customer Service was excellent - very responsive and helpful. Highly recommend!
Thank you for your amazing feedback! We try to include all the features that could benefit our customers and we’re very glad that the “requires adult signature” feature is benefitting you. We wish you good luck and we’re just one email away when you need us.
Jan. 25, 2022
I used this app to help better estimate what to charge customers for shipping and give estimated arrival times. Support was prompt and helpful.
Jan. 24, 2022
Great App and unrivalled support. Jon was very helpful with the guided setup instructions, would highly recommend this app.
We appreciate your encouraging feedback. We thank you for using and recommending our app. Please feel free to reach out when you need help.
Jan. 20, 2022
The one app you need if you want to ship FedEX from within Shopify - Super fast response times from support (top notch!)
Thank you for recommending the app and we’re glad that you are happy with our support. Good luck and feel free to reach us anytime!
Jan. 14, 2022
This app has been very helpful in setting up shipping with Shopify and FedEx. Additionally, the tech support has been very helpful, quick to respond, and knowledgeable.
Jan. 6, 2022
Exellent work and asistence!The solved al my inscription with the fedex/shopify app , thanks ,diego
Jan. 6, 2022
This app is very useful for us. We needed some assistance to set it up correctly, and the customer support is also extremely helpful, and they are quick to resolve any issues.
Jan. 5, 2022
I give her 5 star because I cannot give 10. She was very friendly and professional, she fix something that has been an error for almost a year and no one knew. Thank you
Jan. 4, 2022
We were looking for an app to easily integrate our FedEx account into our shopify. Though this app does not override the native features at the fulfillment screen, it is very easy to use and takes a ton of work off your plate to run FedEx. I must say, Jon whom is our rep has been outstanding to work with. It's like we didn't even have to do anything at all to get the app up and running. His efforts and service are the reason we will stick around.
Thank you so much for recommending the app. It was a pleasure working with you and setting up the app. We are always happy to help when you need assistance and wish you the best.
Jan. 4, 2022
This app is great and cuts out any human errors and a lot of time consuming tasks. Very easy to set up and lots of options to customize for all business needs. 100% a recommended app.
Thank you for your positive feedback. We are happy to know that the app was beneficial to you in many ways especially that it helped you to cut out human errors and saved a lot of your time. We will definitely offer our continued support!
Jan. 3, 2022
Prathyusha was such a help when it came to establishing my account. I appreciated the customer support I received.
Jan. 13, 2023
We have used this daily for over a year now. We are still happy with it. We used to copy and paste addresses into the FedEx Ship Manager. This saves us time and reduces errors. Whenever we have a question, someone is quick to help us.
Thank you for your kind and encouraging words. It was a pleasure working with you and we look forward to seeing your Shopify store grow while we continue to support you.
Dec. 29, 2021
Great customer support! Addina was incredibly helpful and quick to respond. When I was having trouble setting up the features and integrating it with my store, she got on a call with me the same day so we could screen share and she answered all of my questions!
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority. Thank you again for your feedback.