All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2022

I've just started using this app and Keerthi from PluginHive helped me a ton during the on-boarding process. Everything is very clear and looks way more friendly to use with her guidance.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We are happy that we were able to help you in setting up the plugin based on your business need. It was a pleasure working with you.

5 / 5 Share

April 14, 2022

We have been using this FedEx App from Pluginhive for a while. It streamlines a lot of things for our Shipping and CS teams. Exceptional customer service from Prathyusha and Keerthi.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

This app is great for my FedEx integration. Makes my life so easy - just click a few buttons, and we're shipped!!! And even better is the customer service. If I have any questions, they are always there to quickly assist by email or a phone call! Great App!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

This app is great! Makes FedEx label creating on Shopify so much easier. Exceptional customer service from Prathyusha and her team. Every question I had, was answered within 20 mins. Highly recommend!!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I wrote a review a while back and wanted to update that we still LOVE this app. We could not ship FedEx on Shopify without it! Their customer support is the best. Shashi Kumar even setup a Zoom call and worked with us to iron out an issue that was on FedEx's side. Shashi went above and beyond to help us and to make sure all was good. Their team responded very quickly to our request for help and walked us through the necessary steps to keep things running smoothly. Highly recommend! ****** This app is fantastic! Exactly what I was looking for and I was so glad to learn about it. We had tried for a really long time to integrate Fed Ex with Shopify and it was impossible. But, now with this app, we can, finally, offer Fed Ex shipping and our one rate! Love it! Jon was incredibly helpful in helping us with onboarding and answering all our questions. So glad to be able to offer Fed Ex shipping as an option now and this app makes it possible!

Using app

11 months

Total reviews

32

Average rating

4.7

5 / 5 Share

April 12, 2022

Jon patiently helped me on a number of occasions set up the app and do some testing. We have a non-traditional product with multiple parts so we really appreciated his help in working through the details. Highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2022

Keerthi and her team were very helpful when it come to solving problems and difficulties, my issue were solved within the same same. Outstanding Support Team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that you are happy with our support and our team could help you resolve all your queries. Your appreciation means a lot to us.

5 / 5 Share

April 8, 2022

John helped me today to figure out why fedex rates weren't pulling properly with one rate, he did a great job! Their support is always quick to respond, and it makes NOT having to deal with FedEx to print labels a breeze.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2022

Really great app and the customer service is incredible. Jon has worked with us in great effort and detail to help us get the Fedex shipping working properly for our site. And their whole team came along and helped us when we ran into a bug to get us back on track. Thanks, Keerthi, and Addina.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

Incredibly prompt service and hands-on help when we needed a fast solution with very little lead-time.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

You have made our day immensely better by sharing your experience. Thank you.

5 / 5 Share

April 5, 2022

Prathyusha offered incredible support and was super responsive when I sent my request for help. Great support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2022

I have been trying this app and love it they are very helpful and quick to fix any issues well done now I can have fedex on my site!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for sharing your feedback and recommending our app. We really appreciate it!

5 / 5 Share

March 31, 2022

App works well and as advertised. Great customer service, very prompt responses and happy to help. I hope they can add a feature to automate the download or email of labels.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

Just getting the app set up. Seems like it will be exactly what I need - to print FedEx labels directly from Shopify with my FedEx rates. Very good customer service.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support. Means a lot to us.

5 / 5 Share

March 21, 2022

Talked with Prathyusha who was prompt with details and setting up the plug in. This was a great experience for our team.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We are glad that our support helped in setting up FedEx in the app. Thank you for your feedback.

5 / 5 Share

March 15, 2022

This is our most used app, the rate calculation and label printing is invaluable add for our business.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad to know that our app could help you ease the rate calculation and label printing on your store. Thank you for leaving us a 5-star review.

5 / 5 Share

March 14, 2022

Love the detailing of this app. Everything has been well thought and very accurate in terms of price display. Customization required for any kind of adjustments per business owner is awesome. The best part is their support. I have had a couple of issues in last 3 months of usage but the team was very prompt in reply and getting the problem solved within a hour. Very happy with this app/.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for the wonderful feedback for the app and the support. Thanks a lot for taking the time out to recommend our app and support.

5 / 5 Share

March 11, 2022

I would like to review Jon's support which was awesome! He was very supportive and patient and helped me to config everything I needed to start using the app. He definitely blown away my expectations. Thank you very much Jon!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Your appreciation means a lot to us. We will continue to support you in the best way possible in order to streamline your fulfilment process.

5 / 5 Share

March 10, 2022

App was exactly what we needed. It helped make the fulfillment process seamless and support was fantastic when we needed help.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for recommending the app, we’re glad its helping streamline your fulfilment process and Thank you for appreciating the support, we try to assist our customers in any way possible.

5 / 5 Share

March 1, 2022

I have been working on this for days. Downloading this app and chatting with their specialist I was able to set up all I needed in minutes. Thank you so much for simplifying my life

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad that the app has reduced your work load and made it easier for you. We're happy that we were able to set up the app based on your requirements. Thank you for taking the time and leaving us a review. This means a lot to us.