PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
543
chart
#976
All reviews
Review RSS Feed
May 1, 2023
I like this app because they have the features that we need in order to come up with shipping strategies. It's very useful and they have responsive customer support.
Thank you for choosing our shipping app to help you with your shipping needs. We look forward to serving you in the future and continuing to provide you with the best possible experience. Best regards, PH Ship, Rate and Track App Team
April 28, 2023
It was a excellent explanation. plus a very kind humble person (keerthi). All my doubts are cleared . The shop is ready to go now
April 26, 2023
It's great app integrated with Fedex. The support rep was very nice as he helped me how to use the app very detail by zoom meeting. Appreciated!
April 20, 2023
Fast and helpful service! Sibi walked me through the process to understand how to use the app. It was very easy to generate a label in the app.
Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate & Track App Team
April 19, 2023
Hey All, We just downloaded this app and it's extremely helpful. Customer service is great and the advantages to having this app are incredible. Please try on your Shopify store. Cheers!
April 18, 2023
Very kind and helpful! He answered all our questions and was really patient with us. We would use the service again.
April 12, 2023
Shashi Kumar He was able to solve all of our issues when we introduced FedEx One rate to our customers
Thank you for your feedback on PH Ship, Rate, and Track app for FedEx. We're happy to hear that our app was able to effectively address all your shipping needs, particularly with the introduction of FedEx One Rate to your customers. Please don't hesitate to reach out to us for any further assistance. Regards, PH Ship, Rate & Track App Team
April 11, 2023
Manohar was extremely helpful today. He was very knowledgeable and very patient with me. He was able to solve all of my problems quickly and also was able to explain why things worked a certain way and how to address my issue in the best way. Thank you guys for the great support. Keep it up.
Thank you for your review. We are glad to have assisted you and look forward to serving you again. Feel free to contact us anytime for further assistance. Thank you for your business. Best regards, PH Ship, Rate & Track App Team
April 11, 2023
Setting up was pretty easy by a representative that helped me. I will write another review after the first shipment has been sent out and delivered.
April 10, 2023
Integrated FedEx into Shopify well. So far so good. Support did a Zoom call to show me steps and make sure I knew how to process my orders correctly.
Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate & Track App Team
April 3, 2023
We were able use FedEx one rate boxes with our account at the order checkout for fulfilling orders with this app
Thank you for taking the time to leave a review. We are glad to hear that you are using our FedEx Shipping app for streaming your shipping. We appreciate your business and look forward to serving you again in the future. Best regards, PH Ship, Rate & Track App Team
March 28, 2023
App works great! Customer Service responds quickly. Easy to use. I've had a great experience using this app.
Thank you for your positive review! We're happy that we were able to help you with printing FedEx shipping labels easily and fulfilling your orders using the right packaging methods. If you need any further assistance, please don't hesitate to reach out to us. Our team is always available to help. Regards, PH Ship, Rate & Track App Team
March 22, 2023
Sibi was wonderful, quick and easy to deal with! The app PH Ship, Rate, Label is great and has provided us an easy way to ship and print labels. Definitely would recommend for many reason!
Thank you for your positive feedback. We're glad we could help you easily display Live FedEx shipping rates and print FedEx shipping labels. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate, and Track App
March 22, 2023
I have had a great experience with this App overall but would like to recognize Keerthi (PluginHive) particularly. She went above and beyond to help with my issue.
Thank you for taking the time to share your feedback on our PH Ship, Rate & Track for FedEx app. We are delighted to hear that we were able to assist you with generating and printing FedEx shipping labels using our app. As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs. Thank you for choosing our app, and we look forward to serving you again in the future. Regards, PH Ship, Rate & Track App Team
March 21, 2023
Thank you for your prompt response!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for your feedback. We're happy that we were able to help you with printing FedEx shipping labels using our PH Ship, Rate & Track for FedEx app. We appreciate your business and look forward to serving you again in the future. Regards, PH Ship, Rate & Track App Team
March 16, 2023
I initially had some issues trying to get my products integrated and figuring out how to ship manually, but after a Zoom call with Sibi, my troubles are behind me. He was very patient and answered all of my questions and even walked me through a couple of different scenarios. Thanks for the help!
Thank you for sharing your positive experience with us. We're glad to hear that our team provided a virtual overview of the PH Ship, Rate & Track for FedEx app that helped you set up your business-specific shipping requirements. We're also happy to have simplified the process of printing FedEx shipping labels for you. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate & Track App Team
March 13, 2023
The plugin itself does everything we need it to do, especially since we use One Rate, and it was recommended to us by our FedEx sales rep based on their clients' feedback. Regarding support & customer service, Shashi responded almost immediately after I submitted a ticket, and was able to help fix my problem right away.
Thank you for sharing your experience with PH Ship, Rate, and Track app for FedEx. We're glad to hear that our app has met all your shipping needs, especially with FedEx One Rate, and that you received prompt and effective support from our team. We appreciate your business and look forward to serving you further.
March 7, 2023
Very good support. The agent communicated very well and pointed out exactly what I needed to know. He went a step further and not only explained how it works but also why it works that way.
Thank you for your kind words! We're happy that we were able to help you with displaying FedEx estimated delivery dates at checkout, as well as configuring packaging and product dimensions using PH Ship, Rate & Track App for FedEx. We appreciate your business and look forward to serving you again in the future. Happy Shipping with PluginHive!
March 6, 2023
The app works well, its not intuitive you have to browse a lot. The good thing is that if you have any problem Shashi is fantastic solving it, really helpfull!!
March 4, 2023
The app works fine. It's a bit of a pain to use because it is different from all the other shipping businesses I work with. However, it works just fine and Sashi has helped me to get it installed and troubleshoot. However, I do think it is sad that the company feels so strongly that they must get good reviews from their customers that they must bug the customer to leave a review. That's the only reason I'm leaving one, so that they will stop bugging me to do so.
Dear Kismet, Thank you for your review. We apologize if our efforts to ensure your satisfaction came across as persistent. We reached out to you again because we noticed that your shipping process hasn't started, and we wanted to help you with any questions or concerns you might have. We're sorry if our approach fell short in this regard. We appreciate your feedback and will use it to improve our service. We're also happy to hear that you're satisfied with our app and support. If you have any more feedback or questions, please don't hesitate to contact us.