PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
543
chart
#976
All reviews
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July 18, 2023
Awesome help! Sibi was very nice and very helpful. He fixed my issues and helped me learn how to use the app. Thank you!
July 18, 2023
Excellent app with great customer service support. Usually leave a message on chat and they respond quite promptly with a solution to your enquiry.
July 17, 2023
The support I received was very helpful. Sibi Firoz helped me understand many aspects and answered all my questions.
July 17, 2023
Very helpful customer service! The app is customer friendly and helps us to be able to use Fed-ex!!
July 12, 2023
Great app with awesome customer service and support. Contacted with an issuew and had me on zoom meeting and issue resolved within an hour
July 11, 2023
Was very helpful and answered all of my questions! Explaining everything very well so I could fully understand the capabilities of this application :)
July 7, 2023
Customer Service was fast and very helpful! The team makes using Fed-Ex which is not native to Shopify easy.
July 6, 2023
Can't believe how easy it was to just input a bit of info and start using Fedex labels. I tried the manual route of going through fedex. Trust me, you don't want to try that route. You'll save an enourmous amount of time and money using this app (you don't need the advanced shopify plan to use this app, you do to connect fedex through the traditional route.) Fast and professional customer service. I hope to be a long term customer.
June 28, 2023
Manohar was very helpful! A pleasant experience! There was lots that needed to be changed and all went smoothly!
Sept. 23, 2024
Great customer service, fast response, working great!............................................... After 1 year with them, their support is one of the best, the app is working and easy to use.
June 19, 2023
The app integrates with Shopify easily, and our rates are computing accurately and billed right to our account. The customer service has been prompt and helpful too! https://usasignframeandstake.com/
June 15, 2023
PH Ship, Rate and Track works great and the label generation is easy with the app and awesome customer support
June 15, 2023
Great support team! Sanoop helped us to resolve our issue and we're satisfied with the outcome. They are helpful!
June 9, 2023
Great support, worked with us to get our setting dialed in correctly and spent the time needed! Helped us get shopify properly linked
June 1, 2023
Sibi was a great help, we will start using the plug in now and it will make our business work easier. Sibi helped us with all the information we needed and he explained every step of the way!
May 26, 2023
Thank you Manohar for the clear and great training, it was easy. to understand the app settings and setup,
May 25, 2023
We have been very pleased with PH Ship Rate & Track. They are quick to reply to our requests and it is very easy to use. They were very helpful when we were just getting started as well.
May 23, 2023
We were using the app for some time and it was great until we started using several fulfillment locations. However, all pick-ups are done from the same place since it is an international shipment. Then we realized the app is messing up our inventory and the support team has no solution to that issue. Very disappointed that nobody from support even tried to offer some solution or workaround. We are currently looking for an alternative app.
Dear Eldar, I apologize for the inconvenience caused. Currently, our app considers the Default location you have configured as the fulfillment location. However, if you are using another fulfillment location, you have the option to select a different location before generating the label. I am pleased to share some exciting news with you. By the end of next month, we will be introducing a new feature in the PluginHive FedEx shipping App. This feature aims to streamline the label generation process for your Shopify orders. It will automatically select the appropriate Shopify fulfillment location for the order, instead of the Default location. In the meantime, while we prepare for the release of this new feature, I kindly request you to select a different location before generating the label if needed. If you have any questions or concerns, please don't hesitate to reach out to me. I am here to assist you. Thank you for your understanding and cooperation.
May 16, 2023
good service we appreciate the app assistance. No evaluation is required through the app. satisfied
May 2, 2023
I looked long and hard for an app or service that could compute accurate shipping rates and found this one. So far so good - no more padding out rates by 30% to account for home delivery + declared value + ASR! Support is very responsive.
Thank you for taking the time to share your feedback. We're pleased to hear that our app helps you display accurate FedEx shipping rates at the checkout. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future. Regards, PH Ship, Rate, and Track App Team