All reviews

Rating Breakdown

  • 5
    96% (523 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 99% (541)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 18, 2023

This app was easy to install. A quick call to customer support had me setup and running in no time!!

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

The onboarding process was, quick, easy and clear! Looking forward to using this solution for my e-commerce needs.

Using app

4 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 4, 2023

Responsive support team, but they can't get it to connect to FedEx Freight. I've gone back and forth with support but his app just doesn't work.

Using app

8 days

Total reviews

6

Average rating

4.3

Developer Reply

Dear David, We sincerely apologize for any inconvenience you've encountered while using our app. Please note that your FedEx account is currently limited to a single Shipping Address for Freight shipments. This restriction is why you may have encountered difficulties processing shipments when the fulfillment location differs from the authorized address on your FedEx account. Given that you manage multiple warehouses, we recommend reaching out to FedEx to authorize all of your warehouse addresses on your account. This will ensure seamless processing of shipments from each location. Should you require any assistance or have further queries, please don't hesitate to reach out to us. We are more than happy to help. Thank you for your understanding and cooperation. Best regards, PluginHive

5 / 5 Share

July 27, 2023

Sibi was beyond helpful. He was absolute fantastic and literally took an hour of his time, to walk me through the entire process of settting up PluginHive Ship Rate and Track. I feel so confident now in using this app because of Sibi. Thank you!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

We're exploring PluginHive to print our FedEx labels in Shopify. The setup is relatively easy and the support is very helpful!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2023

Awesome help! Sibi was very nice and very helpful. He fixed my issues and helped me learn how to use the app. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Excellent app with great customer service support. Usually leave a message on chat and they respond quite promptly with a solution to your enquiry.

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 17, 2023

The support I received was very helpful. Sibi Firoz helped me understand many aspects and answered all my questions.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2023

Very helpful customer service! The app is customer friendly and helps us to be able to use Fed-ex!!

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

July 12, 2023

Great app with awesome customer service and support. Contacted with an issuew and had me on zoom meeting and issue resolved within an hour

Store

TeamMSC

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Was very helpful and answered all of my questions! Explaining everything very well so I could fully understand the capabilities of this application :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2023

Customer Service was fast and very helpful! The team makes using Fed-Ex which is not native to Shopify easy.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Can't believe how easy it was to just input a bit of info and start using Fedex labels. I tried the manual route of going through fedex. Trust me, you don't want to try that route. You'll save an enourmous amount of time and money using this app (you don't need the advanced shopify plan to use this app, you do to connect fedex through the traditional route.) Fast and professional customer service. I hope to be a long term customer.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

June 28, 2023

Manohar was very helpful! A pleasant experience! There was lots that needed to be changed and all went smoothly!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

The app integrates with Shopify easily, and our rates are computing accurately and billed right to our account. The customer service has been prompt and helpful too! https://usasignframeandstake.com/

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

PH Ship, Rate and Track works great and the label generation is easy with the app and awesome customer support

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Great support team! Sanoop helped us to resolve our issue and we're satisfied with the outcome. They are helpful!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

Great support, worked with us to get our setting dialed in correctly and spent the time needed! Helped us get shopify properly linked

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Sibi was a great help, we will start using the plug in now and it will make our business work easier. Sibi helped us with all the information we needed and he explained every step of the way!

Store

BAOBAB

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2023

Thank you Manohar for the clear and great training, it was easy. to understand the app settings and setup,

Using app

4 days

Total reviews

2

Average rating

5.0