PH Ship Rate & Track for FedEx
FedEx-certified: Integrate your FedEx account to ship and rate
Rating
4.9
feedback
575
chart
#929
All reviews
Review RSS Feed
Sept. 2, 2021
Customer service was very helpful. I had a hard time with the installation initially, but I was very pleased once I got on the line with customer support.
Thanks for your patience throughout the installation and on-boarding process and thank you for taking out the time to leave us a review. Feel free to reach out incase you are stuck with something.
Aug. 23, 2021
This is a great app for creating Fedex labels with a support team that is very helpful and always prompt with their responses
Thank you for recommending this app for creating FedEx labels. We are glad that our support team could be of help to you in generating labels for shipments to Peurto Rico
Aug. 20, 2021
super helpful with issues and quick response time. must have app if youre using fedex with you shopify account.
Thank you so much for recommending the app. Appreciate it. And glad to know our support team could help.
Aug. 18, 2021
Always happy to talk with the support team, really helpful. This app is a must-have if you use FedEx.
Seeing that you had a 5-star experience is the best thing we could hope for. Appreciate your special mention of this app being a must have for FedEx users.
Aug. 17, 2021
Very helpful and quick service when I was in a pinch. Prathyusha was able to walk me through shipping zones and set them up with me while on the phone, a real life saver!
We are happy to hear that we were helpful in the configuration of rate settings. Thank you so much for the review. This means a lot to us.
Aug. 11, 2021
The support of this team has been absolutely phenomenal. They have helped me every step of the way, very prompt to respond and they were even willing to jump on a Zoom call to help explain things further. If you are using Fedex shipping, this App is a must!
We are happy to know that our support was helpful in setting up the app. Thanks a lot for the review. This means a lot to us.
Aug. 9, 2021
we were having trouble with shopify as they do not allow us to use our own shipping account, sure enough down loading this app fixed it. once we were set up to print labels they even hopped on a zoom meeting and helped us configure the site so shipping rates were properly routed through our account instead of shopify's backwards shipping system. Last but not least I want to thank Prathyusha for her patientce and expedience in helping me get my site properly configured. :)
Thanks a lot for the amazing review. We are happy to know that Shopify shipping with your own FedEx account is now streamlined with this app. We’re glad our support team could help in the configuration process. Thank you. This means a lot to us.
April 16, 2024
Excellent app that helps me do my job easier....on top of that absolutely AMAZING support. I wish all software companies were as responsive to emails as they are. Keep up the great work! Support is excellent! Great App!
We are happy the app is making your shipping easier. and we’re glad our support could help. Thank you for the amazing review. Means a lot to us.
Aug. 5, 2021
Addina was super helpful in resolving my issue. She resolved it quickly and efficiently. I really appreciated this as I was having trouble and it was already 3AM on my side of the world. Addina jumped in and helped me with my issue via screen share. We have been using this app for some time and love the convenience and information it offers to our customers. Thank you!
We understand how crucial it is to resolve issues that come in the way of streamlining the shipping process for your business. We’re happy we could quickly resolve the checkout rate issue. Thank you so much for the 5 star review.
July 29, 2021
Amazing support! The app is very smart and easy to use. Saves so much time!!! The setup was fast and great help from support.
Using app
4 months
Total reviews
2
Average rating
5.0
Thank you for taking the time out to leave this review. Its Great to know that our solution is helping you save time and is easy to use.
July 28, 2021
This App is very smart and easy to operate our shop. We could cut down more than 15min for each order shipping process. And also great support from PluginHive team for setup when we installed App.
Thank you for the review. We’re happy to know that the app saves you a lot of time and we’re glad our support team was able to help.
July 28, 2021
This app has really helped our business grow. We will continue to use this app for all of our fulfilment.
Thanks a lot for the review. We are excited to know that our app has helped in growing your business.
July 19, 2021
While it doesn't have the same functionality of Shopify's native shipping options, this is easily the best option for shipping with FedEx through Shopify. Once set up, the app is easy to use and operates as promised. Perhaps most importantly, the support team is fantastic and helpful. If you're hoping to streamline your shipping process and use FedEx and Shopify, this is what you're looking for.
Thank you for recognizing this app as the best option for shipping with FedEx through Shopify and for appreciating our support. It means a lot.
July 16, 2021
Customer Support is very helpful with setting it up on our store. Addina and Prathyusha were able to answer my questions as well. I recommend this app!
Thanks a lot for recommending the app and we’re glad our team could help in the app’s configuration.
July 14, 2021
The app is very good and is the only one in the app store that gives you all the options...but... the customer service is EXCEPTIONAL!!!! Just WOW!!!
Thanks a lot for recommending the app and appreciating our support team. It means a lot.
July 13, 2021
Great solution for optimizing delivery time periods. Now, we don't have to generate each lablel indiavidually. We are able to generate the labels with a single click. It was very easy to set up with our FedEx account. ¡Great plug-in!
Thank you so much for taking out the time to leave us a review. We are glad to know that our plugin is helping you save time with the one click labels generation.
July 7, 2021
The support team has always been very responsive to any queries I have, often offering to do what is required instead of just passing me off to a knowledge base somewhere to figure it all out myself. Highly recommend!
We are glad to know that we were helpful in the process of your account integration with FedEx. Thanks a lot for recommending our app.
May 28, 2021
Amazing service!!! So thankful!! We were facing some issue with the connection with FedEx at first and then asked for a personnalisation on our packing slip and all the members of the PluginHive team helped us to solve this in a time record !! Thanks to the team, they really care about the problem and did everything they could.
Thank you so much for taking out the time to leave us a review. We are glad that you liked our app and support.
May 27, 2021
We were facing some issue with the Importer for record but all the members of the PluginHive team help us to solve this. Thanks to the team, they really care about the problem and did everything they could. Magnifique service!
Your kind words mean a lot to us. We are happy to have valuable customers like you. Thank you.
May 27, 2021
My company was losing on our shipping quotes and we desperately needed a more accurate solution to provide our quotes. After a few emails, back and forth with PluginHive, we were quickly able to set the appropriate configurations and now our shipping quotes are nearly dead on. Great app and works as advertised, thank you PluginHive!
Great to know that you are happy to get the accurate shipping quotes. You can always reach out to us for any query related to your use case. We will certainly assist.