All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
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5 / 5 Share

Oct. 5, 2020

The app integrates really well with Shopify! The customer service team responds quickly and helps with any and all questions!

Using app

4 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Sept. 23, 2020

We ship a dozen boxes via FedEx every day using our own account with discounts for flat rate Pak and Medium Box. We were copy and pasting addresses like crazy. This AP is amazing... it works GREAT! I highly recommend it and their service. I got stuck a few times and they helped me out within the hour.

Using app

14 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Sept. 23, 2020

This app integrates well with FedEx and the customer service is quick and competent. I was able to use the Saturday service feature to provide a better service.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

This app is remarkably good. I'm surprised FedEx shipping integration isn't part of out-of-the-box Shopify, but this app provides even more functionality and convenience than I would expect from an out-of-the-box solution.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Great app! Super fast response time with their support as well. Really impressed with how fast they got back to me.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

This app works great. Better yet, the customer service is AMAZING! They responded to all of our many inquiries and set up questions super quickly and at what seemed like 24/7. They even pushed an app update to solve a problem within a few days. Would definitely recommend.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Amazing customer service! Reactive and helpful :-). The app is also easy to use and very effective

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 27, 2020

super helpful. couldn't figure smth out and they offered to do a zoom call with me within minutes. highly recommended for your order fulfillment needs.

Store

jynwaye

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I inquired about a setting to not allow our shippers to use Fed Ex when the address was a P.O. Box. They told me that they didn't have such a setting but would look into creating one. They did it within a week! Now that is good customer service!!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Great App. Helped us a lot to solve some shipments issues with FEDEX. The support team is amazing! They helped us a lot with the app configuration and also did some adjustments in the app to support some features required by FEDEX Israel. Thank you so much PluginHive Team!

Store

Adika

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

A great app to generate FedEx labels. Using it on multiple stores. And the support is top notch! Thank you, PluginHive Team.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

We have just moved over to FedEx from DHL and this app is so brilliant. It connects my store directly to my online FedEx profile which was not the case with the DHL app. We had some struggles getting the app installed and the PluginHive was amazing and within the same day we had everything up and running smoothly. I am really happy with how everything is working and the amazing support. I will certainly recommend this team!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2020

Incredible customer service with this app - we struck some minor issues on install which were responded to with incredible speed and resolved within 24 hrs. We have been looking for a way to ship FedEx without having to leave Shopify for some time, and are so thankful to have found PlugInHive

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2020

This app is very useful for us. We needed some assistance to set it up correctly, and the support was always available and willing to help!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2020

We were excited to negotiate really great rates with FedEx with their One Rate program, but were disappointed when the Shopify Built-in FedEx integration showed shipping rates to our customers that were not competitive. Using this app allowed us to fine-tune the settings to allow us to show FedEx 2-Day One Rate prices so our customers would more likely consider that as their preferred method for delivery.

Using app

1 day

Total reviews

25

Average rating

5.0

5 / 5 Share

July 14, 2020

Great plugin with lots of options for companies that rely on Fedex. The tech support is very responsive and does a great job helping you setup. If you are experienced with Shopify and need to create FedEx labels or get FedEx rates, this is a great plugin.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

This was one of the only apps I could find for Fedex compatibility that was both affordable and had good customer support. Couldn't have launched my site without it. It made printing fedex shipping labels a breeze. Thanks Plugin Hive!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 15, 2020

Great app - simplifies fulfillment process. Support team is always available to help and is prompt in turning around solutions.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

What took months with a previous developer on the Craft Commerce platform only took myself, who has no experience in building sites, less than a day to integrate with our FedEx account rates and get all our products accurately pulling shipping costs. Definitely recommend.

Using app

21 days

Total reviews

5

Average rating

4.6

5 / 5 Share

May 22, 2020

Great, quick customer service. Easy to use. I would highly recommend this app for ease of use. If all businesses could have this great of customer service, the world would be a better place:)

Using app

Over 1 year

Total reviews

3

Average rating

5.0