PH Ship Rate & Track for FedEx
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Awesome customer support!! Love this app so far, it is really simple to work and ship with, especially if you print the labels directly with them!
I'm a new hire with my company and had little training. It was a pleasant surprise to hit the help button and receive a quick reply with a simple solution. Granted it was a simple operator error, but the quick reply was greatly appreciated
I used this app to help better estimate what to charge customers for shipping and give estimated arrival times. Support was prompt and helpful.
The one app you need if you want to ship FedEX from within Shopify - Super fast response times from support (top notch!)
Thank you for recommending the app and we’re glad that you are happy with our support. Good luck and feel free to reach us anytime!
This app is very useful for us. We needed some assistance to set it up correctly, and the customer support is also extremely helpful, and they are quick to resolve any issues.
I give her 5 star because I cannot give 10. She was very friendly and professional, she fix something that has been an error for almost a year and no one knew. Thank you
Prathyusha was such a help when it came to establishing my account. I appreciated the customer support I received.
We have used this daily for over a year now. We are still happy with it. We used to copy and paste addresses into the FedEx Ship Manager. This saves us time and reduces errors. Whenever we have a question, someone is quick to help us.
Thank you for your kind and encouraging words. It was a pleasure working with you and we look forward to seeing your Shopify store grow while we continue to support you.
Great customer support! Addina was incredibly helpful and quick to respond. When I was having trouble setting up the features and integrating it with my store, she got on a call with me the same day so we could screen share and she answered all of my questions!
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority. Thank you again for your feedback.
This app is excellent! I love to work with this FedEx app. Customer support is very kind. All of them are great and I am happy to work with them.
Thank you for recommending the app. It was a pleasure to onboard you to our Shopify app.
Super helpful support. The technician was able to share my screen and walk me though the set up questions, and checked to ensure everything was working properly.
We are happy to know that our support has helped in setting up the checkout rates for your store. Thank you for leaving us a great review.
The app is amazing, allows me to do everything our company needs! Customer support is top notch, thank you Sibi for the help and I'm sure we'll have a great relationship with you in the future! Thanks!
Thank you so much for taking the time to leave us this great review. We’re happy that the App satisfies your requirements and the support was helpful.
Really happy with the support provided by the FedEx team. Was treated in a very professional way. Special thanks to Mrs. Addina for the help and assist, looking forward for more such services in the future. Cheers!
Really amazing support and app at all. Recommend everyone!! Thanks a lot for really fast solving my problem
We are glad to know that our support has helped in setting up the rates. Thank you for recommending our app. This means a lot us.
We just installed this app and they have a wonderful customer and technical support. The app seems to be very accurate and they are very flexible and take note on the needs of the customer
Thank you for leaving a review. Its great to know that you are happy with the app and the service.
As a growing business expanding into the international market, I found this app very user-friendly and efficient. The integration with my Fedex account was seamless and immediate. I would recommend this application to anyone. This customer service was very professional and prompt upon request and I feel comfortable knowing that if I need any help, it will not be far.
Thank you for recommending the app and its great to know that its helping you in your journey of growing your business into domestic and international markets.
If you are doing most of your shipping fulfillment with Shopify, This is the best FedEx label solution as of December 2021, as Shopify only supports USPS, UPS, and DHL for shipping from the US. If you are using the FedEx website to fulfill, this will cut down the amount of time to at least 1/5, if not more. The only thing I cannot comment on is the shipping rates shown to customers in their checkout process. We use another app to calculate that. Lastly, their support team is great. We have had two or three problems with setup or software bugs, but they get back to us within an hour with solutions or workarounds. Bug fixes come in two or three hours following.
useful app and best customer service ever! i would recommend to use this app, no more hand writing for orders :)
Thank you so much for leaving us a review. Your feedback means a lot to us and we’re glad the app is meeting your requirements.
This app is awesome and exact fit to our requirement. Especially the support is too good and they were available everytime when the help is needed.
Glad to know that the app is the best fit for your shipping requirements. Thank you leaving us a review.
The team is always very helpful at fixing a bug if one arises, I've not had any issues really though. App usually performs perfectly.
Thank you so much for your positive feedback. We are glad to know that you are happy with the app and our service. Appreciate your business. Thank you.
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