All reviews

Rating Breakdown

  • 5
    95% (527 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (543)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2021

This app works perfectly, with no bugs. and the customer service is always there to help. so far so good!

Store

ARTEANA

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for reviewing our app. We are glad to know that the app is perfect for you and meets your requirements.

5 / 5 Share

April 22, 2021

The app is easy to set up, user-friendly and well organized. The support has also been responsive and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking out the time to review our app and support !

5 / 5 Share

April 20, 2021

We had some small issues with setup fixed pricing but their support team especially Addina was great about helping us out! Thank you!

Using app

About 8 hours

Total reviews

3

Average rating

4.3

Developer Reply

We are glad to know that your experience with us was good. Thank you for taking a moment to review us.

5 / 5 Share

April 7, 2021

Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a 5 star review and appreciating our team member Anees!

5 / 5 Share

March 30, 2021

Anusha is very helpful to help me set the plugin. The support team is very friendly. It's easy to print the label

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

March 24, 2021

a solution that will make your fulfillment & logistics easier! seamless integration and excellent customer support!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. We’re glad to know that the app has made your fulfilment easier and you are happy with our customer service!!

5 / 5 Share

March 10, 2021

Took a bit to get set up, but it's doing exactly what we want now! Great customer service to get set up. Only thing I'd change is the chat button it right over the 'save' button when editing settings.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving us a review. We appreciate it. Regarding the chat button, it will be changed in upcoming release version.

5 / 5 Share

March 9, 2021

Exceptional customer service and a huge time saver for label creations with accurate shipping costs!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. Also, it’s a pleasure to know that the app is up to your expectations.

5 / 5 Share

March 5, 2021

We recently installed the fedex application for our shopify store, to generate shipping labels through fedex. For the implementation we require PluginHive technical support, the team has been very efficient in advising us for the implementation. 100% recommended this application

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

Feb. 22, 2021

This app is amazing. Before I had to import all my orders into my shipping software, but now at the end of the day we have the option to only print fedex orders with just a click of the button, which is a game changer for us!

Using app

13 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for appreciating our Product and Service. We are very happy to see that you are enjoying the product.

5 / 5 Share

Feb. 16, 2021

Perfect service!!!! The information is explained carefully and the treat is excellent. My problem was solved successfully.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking out the time and reviewing us. We’re glad to hear that you are happy with our app and our customer support team.

5 / 5 Share

Feb. 17, 2021

Works generally well. Fast and kind support. Since there is no official Fedex app on Shopify, it's the best option I found.

Store

Satisfy

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We appreciate it. You could find the change log for the app here: https://www.pluginhive.com/product/shopify-fedex-shipping-app-with-print-label-tracking/#tab-change-log

5 / 5 Share

Feb. 5, 2021

Just starting to set this app up now but I can tell you their support is great. I have had a couple questions and they've been super fast in responding with accurate and informative answers. Looking forward to using this app in our fulfillment pipeline.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review. This will keep our team motivated.

5 / 5 Share

Jan. 27, 2021

The app has been working well, and they are very responsive to questions. One helpful hint we found is that you can set up returns even to Shopify locations that are deactivated.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your positive review! This will keep our team motivated.

5 / 5 Share

Jan. 14, 2021

Fantastic customer support and all around an A+ app! The calculated rates are EXACTLY the same as generated from our FedEx Ship Manager account (down to the penny), and dimensional weight calculation is SPOT ON. Highly recommend for anyone using FedEx to ship!

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a lot for the awesome review! We’re glad to know you are happy and excited to use the App.

5 / 5 Share

Jan. 13, 2021

Excited to see all that this app does but ALREADY absolutely THRILLED a Shopify rep suggested it. Not having much tech experience, linking my FedEx account to get live quotes seemed a little daunting. I emailed PluginHive with the information and w/in less than 24hrs they integrated my account with FedEx! Although I'm still configuring the settings I am SO relieved to know customer service really exists for this app and is THE BEST!!! Thank you Keerthi!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words. We’re glad to hear that you had a great experience with our app and our customer support team.

5 / 5 Share

Jan. 7, 2021

Is there a way to rate more than 5 stars? The customer service team of this app is really beyond excellent! They've assisted me from the beginning to the end of the installment process; they patiently and efficiently answered all my questions! The app is also great! It meets all the requirements we're looking for and it exceeded our expectations! Awesome! :D

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you enjoyed our product and service.

5 / 5 Share

Jan. 5, 2021

This app has been working well for us since installation about 6 months ago. The support has been great, they helped me troubleshoot some issues that I couldn't sort out with tricky commercial vs. residential addresses and the services that we had setup to use.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time out to share your experience with the app. We appreciate it.

5 / 5 Share

Dec. 31, 2020

Great customer service! Helped me with setting everything up and got my account approved on the same day, couldn't be happier!

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review. I’m glad you liked our app and service !

5 / 5 Share

Dec. 30, 2020

We ship thousands of packages monthly and this app handles the volume well. They are also very responsive with adding new features that we need (printing labels in advanced vs. waiting until the day-of) and helping us troubleshoot (even when it isn't their issue). Highly recommend!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much. We are happy to know that you are able to seamlessly handle the shipping for 1000s of packages in a month with the the app and are able to generate labels in advance.