All reviews

Rating Breakdown

  • 5
    96% (363 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (369)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2021

The support staff Felix was so helpful. His explanations on how to use the app were very easy to understand.

Using app

Over 1 year

Total reviews

7

Average rating

3.9

Developer Reply

Hi BusDeals Today store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Nov. 17, 2021

This app is great, I only have a small suggestion to show all mapping data in the detail tab of the Overview screen of product so that I can make sure the data resynced as expected.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Maharishi AyurVeda store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards ! Windy

5 / 5 Share

Nov. 15, 2021

Great App nad Support. Mrs. Victoria form support was very helpful and help me with every my problems <3

Store

Tortli

Using app

7 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi Tortli store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Nov. 12, 2021

I upgraded this wonderful app to get even more benefit from it and needed help with establishing the functionality of the features I upgraded for. Felix helped me with great visuals that pointed exactly to what I needed to do and how it would look after completed. He was extremely polite, professional and efficient. This is what great customer service looks like. And it was a Friday night! Thank you Felix.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hi SB Sentient Beauty LLC store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Nov. 12, 2021

Thank you Vikki, for Absolutely wonderful and very helpful support. What an ambassador for your company and a real pleasure to deal with. I wish all support was as helpful. Many Thanks

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi ClearSpell store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Nov. 10, 2021

Excellent tech support experience. They spent a lot of time with me and solved my problems with content ID.

Using app

Over 1 year

Total reviews

7

Average rating

4.7

Developer Reply

Hi MD Complete Skincare store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Nov. 10, 2021

Great application for creating your feed. Pretty self explanatory and really good and fast answering support. Many custom adjustments possible in the professional and advanced plan. Would recommend it!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cockbox.de store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards ! Windy

5 / 5 Share

Nov. 2, 2021

Great app, makes managing my feeds so much easier. Excellent, responsive customer support. Thanks for your help!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Electric Drift store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Oct. 27, 2021

The customer service staff is very professional and solved many of my problems, thank you very much !!!!!❤❤❤

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi slovehair-shop store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Oct. 20, 2021

Fantastic app to setup all of your shopping feeds via Facebook & Google. Allows endless custom field mapping to maximise your SEO return and the team with Wendy are fantastic and very fast at responding when there are any questions or issues. Really recommend them, compared to a lot of apps I have used for the function of feeds, this has been the best one and believe me, I have tried a lot that do not come anywhere near the standards of Socialshop.

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Hi Sendegaro store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards ! Windy

5 / 5 Share

Oct. 20, 2021

I was running into some troublesome issues because of the language of the product data is Japanese, but all errors have been resolved by Vicky! thank you so much!

Using app

8 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi jemiremi store admin, This is Vicky from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Vicky

5 / 5 Share

Oct. 19, 2021

Best support ever, we fixed a big problem for our ecommerce website with them. We are investing a lot of money so the feed must be 100% ACCURATE ALL THE TIME. Shopify's official plugins failed while Socialhead is AHEAD of everybody!;) Totally recommend it!

Store

ZEP.RO

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi ZEP.RO store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Oct. 18, 2021

Super nice customer service, quick support and amazing features to cutomize our feed as field mapping and custom labels.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mathub Yoga store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

2 / 5 Share

Sept. 29, 2021

Support is amazing. But App is useless. I mean, if you want to update your catalog you can't. You can just create new catalogs to use for ads. I leave 2 starts instead of 1 because support was great.

Store

Yūjin

Using app

About 3 hours

Total reviews

12

Average rating

4.2

Developer Reply

Hi Yūjin store admin, First of all, I would like to thank you for sharing your valuable information. I would like to share more about your case because you previously had a feed connected to the catalog running ads on the current feed, so Socialshop cannot completely replace the feed you currently own. . In essence, both applications create 2 sources on the Facebook catalog and work independently of each other, as I have shared, to avoid duplicate products, you need to create a new Facebook catalog and update the Socialshop feed into it. I am responsible for the issue of not understanding your request sooner, once again I sincerely apologize for the inconvenience you have experienced. If you need any further assistance, please contact us, our team is always ready to assist you. Best regards, Vicky

5 / 5 Share

Sept. 23, 2021

I think this it it! I've only used it for a day now. But what I can say for sure, is that they have really good and helpful customer service team :)

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Svenska Designlampor store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

3 / 5 Share

Sept. 16, 2021

lot off errors during feed uploading. uninstaled . Worked well for facebook but for google no way to make it wright

Using app

About 19 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi ledia.ro store admin, This is Windy from Socialhead Team. First of all, we sincerely apologize for the inconvenience you have experienced. To better understand your case and sort them fully, we have sent an email to the email you registered with Socialhead. We are looking forward to a second chance to serve you better! Thank you very much. Best regards, Windy

5 / 5 Share

Sept. 13, 2021

I was able to use the app to sync up my product feeds for Facebook and Google. The free plan has been helpful as a first step. Windy from customer service has been a great help in setting up our account and diagnosing issues.

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi Know Yourself, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Sept. 10, 2021

best customer support and really handy app. Been using it for a while now, works well with google and facebook

Store

BeEco

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi BeEco Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your valuable review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

5 / 5 Share

Aug. 20, 2021

Great to work with just ask and if they can they will help you. Very reliable! Really enjoyed working with them.

Using app

11 months

Total reviews

7

Average rating

4.6

Developer Reply

Hi Earth Family Crystals, This is Windy from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Aug. 12, 2021

Very nice feed app for who try to reach oversea sells. Also very great customer support worth to 5 stars.

Using app

7 months

Total reviews

8

Average rating

4.9

Developer Reply

Hi YAMAKO Japan Inc store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy