All reviews

Rating Breakdown

  • 5
    93% (624 ratings)
  • 4
    3% (21 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2020

Customer Service is awesome, you can tell they legitimately know what they are doing and how to apply their services with social media applications. It has been really useful and I hope they continue their services as is. Thanks for all the help you have provided me !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi The Radiant store admin, Im Tracie from Customer Support of Socialshop. Thank you so much for your feedback. Im really appreciate We are happy that you are satisfied with our app. We will try our best to bring you better experience. Thank you again for choosing our app. If you meet any proble while using our app, feel free to contact me Warmest Regards, Tracie

5 / 5 Share

Nov. 24, 2020

This is really a good app and customer service Annie is very helpful and prompt. Recommended. Thank you.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Thenovelshop, This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app. We are now working hard to improve it for the better. If you have further concern, please feel free to contact us, we are glad to help you. Have a nice day. Warmest Regards, Annie

5 / 5 Share

Nov. 23, 2020

The Best Google Merchant/ FaceBook Catalog feed importer ever :) I recommended to use this app for your catalogue ad manager and google merchant.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi EASYFITYOU store admin. I am Tracie from Customer Support of Socialshop. Thank you for choosing our app and your feedback. It's great to notice that you have the well experience from our app. We are still developing our app to give you better functions. Once again, thank you for your review. If you meet any issue while using app, please dont be hesitate to contact us Warmest Regards, Tracie

5 / 5 Share

Nov. 21, 2020

Very good app!!!! I am very happy and supriced how easy and fast everything work! Add it to your stores!!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Dear Artdemic Company Ltd., Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app. We are now working hard to improve it for the better. If you have further concern, please feel free to contact us, we are glad to help you. Have a nice day. Warmest Regards, Annie

5 / 5 Share

Nov. 19, 2020

Support is fantastic. I've had a few issues with the app conflicting with another app (google shopping app) I was using that did the same job but offered less control. Issues and questions always answered. Great app. Will be using on my other stores.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear Garden Warehouse UK, Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app. We are now working hard to improve it for the better. If you have further concern, please feel free to contact us, we are glad to help you. Have a nice day. Warmest Regards, Annie

5 / 5 Share

Nov. 14, 2020

This app is just incredible and the reviewing is so fast. I would love to master it even more. Thank you a lot !

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Chill & Cat ™, Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app. We are now working hard to improve it for the better. If you have further concern, please feel free to contact us, we are glad to help you. Have a nice day. Warmest Regards, Annie

5 / 5 Share

Nov. 12, 2020

It's easy to submit the feed and I was able to get my products on Google Shopping. The support people were very helpful and solved all my problems. Thanks Tracie!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello Wagyuman store admin, I am Tracie from Customer Support of Sociashop. Im so glad to receive your feedback and to know that you are satisfied with our app. Thank you for choosing Socialshop. If you meet any issue while using our app, do not be hesitate to contact me. I will try my best to support you Warmest Regards, Tracie

5 / 5 Share

Nov. 10, 2020

Great app. Took the pain, stress and time away from creating a google shopping feed. Really easy to use. Seamlessly created a feed from my Shopify Store to Google Merchant Centre. I had a couple of queries which Annie form Socialhead customer services answered promptly and perfectly - extremely helpful. Cannot fault this app - superb.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear TYLER and TYLER, Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app. We are now working hard to improve it for the better. If you have further concern, please feel free to contact us, we are glad to help you. Have a nice day. Warmest Regards, Annie

1 / 5 Share

Nov. 9, 2020

Support tried but could not succeed in helping me. My feeds were disapproved and my google accounts supsended.

Using app

17 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear AJ Pauline, This is Vicky from Customer Support team. Thank you for your feedback. First of all, the team sincerely apologizes for the inconvenience you have encountered. We hope you understand that account suspension is force majeure and the decision is from Google. Secondly, we contacted Google support and the reason for suspension was not disclosed, so we could only offer what we think were the possible solutions for your case. We hope they would be of help to you, since we also have the utmost goal of recovering your account. Finally, thank you again for using our service. If you decide to give us a second chance, we are still eager to help you out, so you can have a high-quality data feed. I look forward to hearing from you, as we value each and every user in this early stage 😊 Have a great day! Stay safe, Vicky

5 / 5 Share

Nov. 6, 2020

Super app! Very quick to install and add the catalog feed. The support team was very helpful and quick to give an answer. We are very satisfied with this app

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Secret Fauna store admin, I am Tracie from Customer Support of Sociashop. Im so glad to receive your feedback and to know that you are satisfied with our app. We will try our best to bring you better experience day by day. Thank you for choosing Socialshop. If you meet any issue while using our app, do not be hesitate to contact me. Warmest Regards, Tracie

5 / 5 Share

Oct. 27, 2020

Great app. Works perfectly to generate a feed for both google merchant and facebook catalog. Whenever I faced a problem support was responsive and helped me to solve the problem.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

This App is really awesome. I had some little with some configuration on facebook when i installed the apps. i got in touch with the customer service. Tracie took her time to make sure all the issue i had was resolved. I will really recommend this apps to anybody that needs it. Good Apps

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Great application! It is easy to setup and made simple to navigate. Also the support helped me with any questions I had.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Thank you very much for your interest and relevance. Special thanks to Tracie. The whole team is great!

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

It really helps me in sales, because I can send my items directly to the merchant center.. Thank you

Using app

About 11 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Very helpful and great support. It helped me creating and syncing a product feed with Google. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Very good support! Also nice customizing options for the feed. Special Thanks for Talia and her help.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

Tracie is really really helpful !!! we use the app on our store www.roynac.com and it was so easy to use it really in less than 30 secondes you can prepare a feed and synch it to google merchant center ! well done for that.... Tracie is really helpful !!!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Great app. Support is excellent, resolved problam without any issues. thank you for a wonderful experience

Store

MOKU

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Amazing app with great customer service. It's free and Tracie replied in an instant. Just took a few minutes to solve my problems. Highly recommended app and looking forward to your new products!

Using app

Over 3 years

Total reviews

5

Average rating

5.0