FeedHub Google Shopping Feed
FeedHub Google Shopping Feed - Multi currency/language feeds
Rating
4.9
feedback
671
chart
#490
All reviews
Rating Breakdown
Review RSS Feed
Sept. 25, 2020
Easy to use and support very fast. Important is Free- the app still updates for the best in the future. Great work team!
Sept. 23, 2020
Thank you very much for vicky's patient answers. I like this software very much. Their response speed is very fast and very efficient. I highly recommend everyone to use it.
Sept. 18, 2020
When choosing a program, we focus on the functionality and quality of technical support. When choosing this program (an alternative to Google channel by Shopify), I counted on additional fields and very high-quality technical support, despite the fact that it is inconvenient to work in an outside program. At first: - the responses were very quick - many promises to refine and improve There was a lot of hope. In fact: - fields are very often transmitted incorrectly. We have to check / look for an error in the shopfy, and in their program, and in the merchant center. - synchronization with the merchant center every 3 hours. This is unacceptable if you regularly run promotions. The price display on the website and in the merchant center does not correspond to 3 hours or more (+ processing time). And time and clicks are your money that you lose. - you have to wait weeks for answers - I have not received a response to the request for the correctness of uninstalling the program ...
Sept. 17, 2020
First topic is This app is free and overall this is a good app. You may try it and the app owner very responsive. Thank you
Sept. 1, 2020
I think this company has closed. I've been submitting several support questions in the live chat sessions without any response for days. Now the feed is "under maintenance" whatever that means.
Aug. 27, 2020
Very nice app and amazing support.. of course you need to understand some steps before you use it but they are always there to help and that is so nice
Aug. 12, 2020
In progress, but very good onboarding process and a very usefull product tour that help to handle quickly with the app.
Aug. 7, 2020
I would love to rate this app highly but in the last 2 days, the entire site keeps going down. You can't even access the app website, I can't trust my catalog with a website that isn't stable and keeps crashing...going to pay for another app.
July 28, 2020
App had issues so i wanted to remove it but there isn't functionality to remove the feed so now im stuck with broken products in my merchant feed
Hi Brock, Users are not able to delete the feed in-app since it is a back-end thing, so our team already deleted it for you. Moreover, you can also delete our feed on Google Merchant to make sure that there will be no product from our feed there. Simply go to Feeds, hover on Content API, and press the Bin icon to delete our feed from your Google Merchant account. Warmest regards, Vivian
July 27, 2020
asking 3 question takes 5 days to get answered. good app for google but for facebook not at all. ... ( i didn't sey your app is bad ) main reason is waiting days for 1 answer. and no thanks i will look for something else .
Hello Protection Case owner, Here is Vivian from Customer Support team. Thank you for choosing our app! 1. In your last messages with me, you asked if our app automatically created a feed in your Facebook Business Manager. To clarify, do you mean that you see the feed in the Catalog Manager section of your Facebook Business account? If so, then it is because Business Manager is a central space to manage your business, including advertising your products and selling them. The tool to manage your products in separate catalogs is Catalog Manager. Therefore, once you click on the Catalog Manager section in your Facebook Business account, you will see the catalog created by our app there. The one created by our app will have the catalog ID matches the one in the app. Besides, you also mentioned that the catalog is owned by Shopify. Since the name of the owner is the name of your Facebook Business account, so please re-check your Business Account name. 2. Secondly, you mentioned that "the products aint even show up correct". Can you specify which field that got synced incorrectly (image/price/inventory)? If you decide to give us a second chance, we are eager to help you optimize it, so your product data will be of highest quality. I look forward to hearing from you, as we value each and every user in this early stage 😊 Have a great day! Stay safe, Vivian
July 23, 2020
The app does just what it claims - and then some. Free? I'll pay for it. Supports up to 100K skus. Amazing.
July 20, 2020
I really like this app. It's simple and straightforward to get your feeds into the Google Merchant Center with this app. One of the best things about SocialHead apps is that they have simple and easy screens/user interfaces and most importantly have an awesome support team which responds quickly in the best of their capacity to fix/help with issues and queries. This app has a lot of potential to evolve further with much enhanced functionalities like bulk edits on product groups/collections for google/facebook catalog fields. Happy to recommend this app for anyone looking to add social platform shopping to their stores. Good luck SocialHead!
July 14, 2020
Very nice app,better than flexify,Very nice app,better than flexify,Very nice app,better than flexify,Very nice app,better than flexify,
July 20, 2020
Thank you for the awesome support! Vivian helped us in rectifying the issues reported earlier (error called "Invalid Value for Double" ) and now the things shine. I am updating the rating to 5-star.
June 30, 2020
Gawd-Damn this app is good, easy and a helleva problem solver, was having issue with my facebook pixel / google pixel syncing products, but within 10 mins of installing this APP all my products are synced to facebook and in process with google. This app is a godsend, and free.... thanks guys hellava job you done :) www.zodiac-ware.com
June 27, 2020
The most unhelpful customer service I have ever seen. I am just shocked that I am not able to get any sort of assistance from the support...
Dear Yemelianov, This is Vivian from Customer Support team. I think there might be a misunderstanding here. On 26 June, you reached out and informed me that you needed help with disapproved products. On the same day, I already informed you how to fix the errors and received your reply. However, when I asked for a screenshot of an error to investigate it further, you replied back when it was out of office hour (8 PM), then proceeded to uninstall our app shortly after. First, I am truly sorry for the delay in replying back to you. Besides, please know that we are always eager to help you fix all errors to get all products approved. I look forward to receiving the invitation to access your Google Merchant Center, as we value each and every user in this early stage 😊 Warmest regards, Vivian
June 25, 2020
The support provided by this company is amazing and exceptional. They go out of the way to support their customers and try their best to find solutions for you. I highly recommend this App.
Nov. 10, 2022
Great App, do exactly with it says . very simple . very good support . solved a problem we had with other App that forced us to manually update the MPN every time the store synchronized . Great Support !!! very satisfied.
June 9, 2020
This app is super userful to fill most of the feeds required for google. Support is the best, super friendly and they guide you perfectly. I'm confident (and i hope) that they will improve the app even more. Once they will integrate all the fields, this app will be the perfect replace for the most famous and paid apps for bulk editing. Excellent work!!
May 25, 2020
Very easy app to use and their customer reps had been very helpful and responsive. Great app and excellent team!
Hello Wonder Hoodie team, Thank you for your kind words! We are glad that you appreciate our support, and we will keep improving our app and our service for the better. If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out! Warmest regards, Vivian