Vanwear UK review for Fera Product Reviews App

May 29, 2024

This App got more annoying and obstructive the longer I used it. The monthly limit on the Free plan needs to be much bigger, especially when compared to other, better Apps such as Judge.me. This monthly restriction soon results in constant emails from Fera saying you've exceeded your plan and need to upgrade, and cost me many reviews at Christmas time. Fera also 'auto created' a default Incentive discount of £5 off, which meant I lost money when it was used. Very annoying. I didn't even know about it until too late. I may have considered upgrading, but it jumps to £29 a month - meaning it costs more than Shopify itself!! Where do these people get their numbers? It's way too expensive. Finally, when I tried to Export my reviews, this auto action was also Blocked by Fera - something that made me even more determined to replace the App. Instead, you receive a message saying 'a member of the Fera team needs to review it' and that 'if you don't hear from them contact support' etc. etc. Disappointing.